11 publicaciones de empleo destacadas de customer excellence representative en ciudad de méxico, dif (¡Están contratando!)

SFE Specialist
Alfasigma Group —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
9d
Associate Sales Effectiveness Manager
EVO Payments Mexico, S. de R.L. de C.V. —Álvaro Obregón, CDMX
- Experiencia en ventas
- Salesforce
- Liderazgo
Postulación rápida
Site Reliability Engineer
NielsenIQ —Ciudad de México, CDMX
- $35,000 a $40,000 por mes
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
Unit Offering and Sales Development Specialist
Kone —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mejora continua
(MX) - Sales Development Representative
Mapal Group —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
Postulación rápida
Senior Data Engineer
NielsenIQ —Ciudad de México, CDMX
- $55,000 a $70,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- DevOps
- Inglés
Postulación rápida
Principal Data Engineer
NielsenIQ —Ciudad de México, CDMX
- $80,000 a $94,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Informática
- DevOps
Postulación rápida
DevOps Specialist
DXC Technology —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- DevOps
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Software Engineer
NielsenIQ —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Inglés
- Java
Postulación rápida
Sr .Net Software Developer
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Análisis de datos
- SQL
- Servicios financieros
Postulación rápida
Manager, Invoice-to-Cash (I2C) - Latin America
CHEP —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Capacitación
12h

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SFE Specialist
Alfasigma Group —Ciudad de México, CDMX
Deliver CRM training sessions and ongoing support to field representatives. Minimum of 3 years of experience in a Sales Force Effectiveness, Commercial…
9d
Site Reliability Engineer
NielsenIQ —Ciudad de México, CDMX
Design, implement, and manage cloud-based infrastructure using AWS, focusing on services like EC2, RDS, S3, IAM, SQS, and more, utilizing infrastructure as code…
$35,000 a $40,000 por mes
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SFE Specialist

Alfasigma Group
Ciudad de México, CDMX

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Información del empleo

Hace 9 días

Cualificaciones

Microsoft Powerpoint
Economía
Microsoft Excel
Administración de personal
Experiencia en ventas
Servicio al cliente
Inglés
Experiencia en bases de datos
Licenciatura
Mejora continua
Farmacia
Negocios

Descripción completa del empleo

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Publish Date: Jul 29, 2026

Ciudad de México, MX

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SFE Specialist

Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa.

Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities.

But our journey is far from complete! In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets.

Specialist, Sales Force Effectiveness (SFE)
Position Summary

The Sales Force Effectiveness (SFE) Specialist is responsible for managing and optimizing commercial data, CRM processes, reporting capabilities, and sales force effectiveness initiatives. This role will support the commercial organization by ensuring data integrity, generating actionable insights, streamlining processes, and providing the tools and training necessary to maximize field force performance.

Key Responsibilities
Maintain and manage healthcare professional and pharmacy master data, including additions, updates, and deletions.
Configure, administer, and support the company's CRM platform.
Develop, analyze, and distribute performance reports, dashboards, and KPIs to monitor Sales Force effectiveness.
Identify and implement process automation opportunities to improve operational efficiency.
Manage and control sample distribution and promotional materials within the CRM system.
Create training materials, user guides, and presentations for Sales Force training.
Deliver CRM training sessions and ongoing support to field representatives.
Coordinate activities and follow-up with external vendors and service providers.
Develop, maintain, and update policies and standard operating procedures related to Sales Force Effectiveness.
Ensure data quality, accuracy, and consistency across commercial systems and databases.
Support business decision-making through data analysis and commercial insights.
Qualifications
Education
Bachelor's degree in Business Administration, Economics, Finance, Engineering, Information Systems, Marketing, or related fields.
Experience
Minimum of 3 years of experience in a Sales Force Effectiveness, Commercial Excellence, Business Intelligence, or similar role.
Pharmaceutical industry experience is preferred.
Technical Skills
Strong knowledge of pharmaceutical market audits, including IQVIA, Knobloch, and Close-Up.
Experience with CRM administration and support.
Advanced proficiency in Microsoft Excel and PowerPoint.
Strong database management and analytical skills.
Experience developing commercial reports, dashboards, and KPIs.
Proficiency in Think-Cell.
Experience with process automation initiatives is a plus.
Language
Intermediate English proficiency.
Key Competencies
Analytical thinking
Attention to detail
Results orientation
Planning and organization
Effective communication
Collaboration and teamwork
Customer service mindset
Continuous improvement
Problem-solving skills

Why Join Alfasigma:
At Alfasigma, we foster a culture where the courage to innovate is key to our success.
We offer a competitive salary, comprehensive benefits, and extensive opportunities for professional growth and development.

Our commitment to people and patients is at the heart of everything we do. We value diversity and welcome individuals with unique perspectives and experiences. We believe that open-mindedness, collaboration, and a shared passion for innovation are essential to achieving meaningful progress.

Join Alfasigma and become part of a forward-thinking team dedicated to shaping the future of the pharmaceutical industry.

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customer excellence representative empleos en ciudad de méxico, dif

SFE Specialist

Associate Sales Effectiveness Manager

Site Reliability Engineer

Unit Offering and Sales Development Specialist

(MX) - Sales Development Representative

Senior Data Engineer

Principal Data Engineer

DevOps Specialist

Software Engineer

Sr .Net Software Developer

Manager, Invoice-to-Cash (I2C) - Latin America

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