9 publicaciones de empleo destacadas en customer service representative (¡Están contratando!)

IT Technical Support Representative (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- C++
Postulación rápida
Junior Technical Solutions Consultant (Remote Support)
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Representante de Ventas - Guadalajara
Hollister S.A. de C.V. —Ciudad de México, CDMX
- Incluye fines de semana
- Experiencia en ventas
- Salesforce
- Microsoft Office
Application Support Analyst (IT)
IMI plc —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Oracle
- Administración de personal
- Experiencia en ventas
Sales Representative
WAI GLOBAL —San Pedro Barrientos, Méx.
- Incluye fines de semana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
Cloud Operations Suite Partner Presales Architect
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Supervisor de Refacciones
Trumpf —Apodaca, N. L.
- Tiempo completo
- Inglés
- Almacén
- Habilidades de comunicación
12d
Gerente Comercial Beneficios Zona Noroeste
Marsh —Tijuana, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Support Representative (Mexico)
Orum —México
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- SQL

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Agente de Call Center
Coforge —Juárez, CDMX
Experiencia previa en *call center o atención al cliente* (deseable). El manejo del idioma inglés es un plus*, especialmente para la atención de clientes…
$15,000 a $15,500 por mes
Postulación rápida
Work from Home, Call Center Agent
Solvida —Desde casa
\*You'll make outbound calls during a 5 hour shift, Monday to Friday. $6.50 USD base pay, $10 appointment pay and $50 signing pay.
$15,000 a $25,000 por mes
Postulación rápida
3d

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IT Technical Support Representative (Mexico)

Compass Experience Labs -
Álvaro Obregón, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Inglés
.NET
C++
POS
Seguridad
Habilidades de comunicación

Descripción completa del empleo

MEET COMPASS

We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that was as innovative as they were, they built it. Many companies view their customer care as a cost center, but we believe it can be so much more! If you delight the customer, listen to their feedback, and use their insights to gather data about products and offerings, customer care can have a strategic role in growing a business.

Role Expectations

Act as the primary point of contact for U.S.-based employees of a Quick Service Mexican Grill, providing technical support for store devices (POS systems, hardware, printers, scanners), network troubleshooting, and all company systems.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Documents incidents and resolutions and provides updates to the knowledge base where applicable
Provide excellent customer service to internal team members (inbound voice calls & backoffice offline work) while troubleshooting & resolving issues within scope & procedures.

Technology Requirements

A licensed Windows computer with a serial number is the only computer we will accept for this position. We do not allow customized or jailbroken homemade devices.
Applicants must have strong wired internet connection to support systems and possess a Windows Computer with a working webcam.
All agents must have a working camera to be used during training sessions and 1:1 conversation.
Agents must have a working headset with a microphone, speakers are not permitted for us while on calls.
Agents must be willing to have Crowdstrike be installed in their personal computer/laptop
All agents will be required to install third-party software in order to run the screen capture module:
- Screen Capture Module l Microsoft Windows Installer 2.0 or later. l Microsoft Visual C++ 2019 Redistributable 32-bit. l Microsoft .NET Framework 4.6.2or 4.7.x
All agents will be required to download DUO Mobile on their mobile phones for multi-factor authentication.
Download speed must be at least 25 MBPS with latency (RTT) of <200ms.
Processor: Intel Core i5 with 500 GB HDD / AMD Ryzen 5
RAM: 16 GB

Qualifications

1-2 years of at least Tech Level 2 experience within BPO setting, IT service desk experience is a plus
Strong technical proficiency in hardware and networking
Good understanding of security best practices in a regulated business.
Experience with network troubleshooting tools such as Prisma, Fusion, New Era, PuTTY, Switch, IP Calculator, CMC, etc is highly preferred
Experience in POS troubleshooting is an edge, ALOHA experience is a plus
Exceptional English communication skills (written and spoken)

Benefits:

A fully remote work environment
This is currently a contract position, offering competitive wages
Comprehensive training on our products and services.
Career development opportunities, including internal promotions.
A positive and growing work culture that values diversity and inclusivity.

If you possess a compassionate nature, thrive in a customer-centric role, and have a passion for assisting others, we encourage you to apply.

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Junior Technical Solutions Consultant (Remote Support)

Representante de Ventas - Guadalajara

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Gerente Comercial Beneficios Zona Noroeste

Technical Support Representative (Mexico)

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