20 publicaciones de empleo destacadas de executive recruiter en cuauhtémoc, dif (¡Están contratando!)

Customer Support Executive - REMOTE
Manatal Co LTD —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- Inglés
Postulación rápida
Territory Account Executive - SMB
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Inglés
- Plan de adquisición de acciones empresariales
- Vacaciones adicionales o permisos con goce de sueldo
Account Representative, Eats SMB INT (Sales Plan)
Uber —Ciudad de México, CDMX
- Tiempo completo
- CRM software
- Experiencia en ventas
- Salesforce
Manager – Professional Services
Nutanix —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- PMP
Mid-Market New Business Account Executive, Uber for Business Mexico
Uber —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
Named Account Executive - Data Foundation (Enterprise - Financial Services)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- CRM software
- Administración de personal
- Informática
Corporate Development M&A Specialist Advisor
NTT Ltd —Ciudad de México, CDMX
- $80,000 a $100,000 por mes
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Senior Manager, HR System Design
Royal Caribbean Group —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Salesforce
Senior Enterprise Account Executive, Growth
MongoDB —Ciudad de México, CDMX
- Azure
- Salesforce
- Experiencia en bases de datos
- Permiso de maternidad y paternidad
1d
Named Account Executive - CPG
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
Customer Success Specialist Mgr
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Maestría
- Licenciatura
Lead, Regional Budget & Operations
Harman International —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Salesforce
- Descuento de empleados
8d
Sr Operations & Logistics Manager
Uber —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- SQL
Marketing Analytics | Sr Analyst, Marketing Operations
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Permiso de maternidad y paternidad
2d
Resolution Manager - WW Support
Nutanix —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
Marketing Analytics | Lead, Marketing Operations (Individual Contributor)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Permiso de maternidad y paternidad
2d
Trailhead Content Strategist, Product Enablement
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Liderazgo
- Permiso de maternidad y paternidad
Senior Account Executive, SME & Growth
Airwallex —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Salesforce
- Inglés
Trailhead Content Strategist, Emerging Products
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Permiso de maternidad y paternidad
Banamex Enterprise Risk (Concentration Risk) 2nd LOD Lead Analyst
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Maestría

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Customer Support Executive - REMOTE

Manatal Co LTD -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Jira
Ventas SaaS
Administración de personal
Informática
XML
Plurilingüe
Inglés
Usabilidad
ServiceNow
Atención al cliente
Liderazgo
Tecnologías de la información

Descripción completa del empleo

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital.

Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.
Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Customer Support Executive (Spanish & English) - 4:00 AM – 1:00 PM (CST, UTC-6)

You will be a key member of the Manatal sales team and a point of contact between Manatal and our existing clients. You will be responsible for delivering quality service support and helping our users find success through the use of our platform. On top of that, you will be working closely with our Sales, Product, and Engineering team to deliver a level of support that best fits our clients.

You will be a part of a team that strives for the highest customer happiness and helps our customers transform the way they recruit.

For candidates in Latin America, this equals:

São Paulo — 7:00 AM

4:00 PM
1:00 PM
4:00 PM
2:00 PM
2:00 PM
3:00 PM
1:00 PM
3:00 PM

Responsibilities

Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
Handling customers with a consummately professional attitude.
Other tasks assigned by the CEO and Management

Required Skills and Experience

2+ years of related Customer Support experience.
Spanish and English Speaking - Must
Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
Understanding of common operating systems (Windows, MacOS) and Software applications
Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
Able and comfortable working in the time allocation.
Proven leadership skills in both independent and team environments.
High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
Demonstrated success in a B2B sales environment.
A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.

Working with Manatal

This role is based at our Bangkok office in the heart of the city center
As a team of diverse cultures and nationalities, English language proficiency is required
We enjoy collaborating in person and the team is working on-site

Why you'll enjoy working with Manatal

Well-funded start-up backed by Surge & Sequoia
Be part of one of the fastest-growing B2B SaaS start-ups in the region
You will be collaborating with talented individuals in the industry
Join a lively and highly international team
Indulge in a challenging and innovative working culture
Attractive medical healthcare plan
Personal development allowance
2 weeks of work from anywhere per year
Regular fun team-building activities
Company trip

Apply on our Careers Page

If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5

Get to know more about us and our product: www.manatal.com
Watch Manatal's product demo: https://manatal.wistia.com/medias/vobnq7lvm1

Manatal Hiring

At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Postulación rápida

Refina tu búsqueda

executive recruiter empleos en cuauhtémoc, dif

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Manager – Professional Services

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Senior Manager, HR System Design

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Named Account Executive - CPG

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Lead, Regional Budget & Operations

Sr Operations & Logistics Manager

Marketing Analytics | Sr Analyst, Marketing Operations

Resolution Manager - WW Support

Marketing Analytics | Lead, Marketing Operations (Individual Contributor)

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Senior Account Executive, SME & Growth

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