20 publicaciones de empleo destacadas de caller en mexico (¡Están contratando!)

Telephone Operator
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Bachillerato
- Servicios a huéspedes
Cold Caller (Outbound Sales)
Tallgrass Home Buyers —Desde casa
- $10,000 a $14,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Inglés
Postulación rápida
Ventas Telefonicas en Frio
Impulsa Tu Empresa Corporativo —Desde casa
- $12,000 a $18,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
Postulación rápida
Sr. Product Designer
Arrivia, Inc. —Del Valle Centro, CDMX
- Licenciatura
- JavaScript
- Sin título de educación superior
Postulación rápida
3d
Practicante Compras
Nutreco —Monterrey, N. L.
- Tiempo completo
Administrative Support 3 (R)
Sanmina Corporation —Rinconadas del Sol, Jal.
Practicante de HSE
Nutreco —Querétaro, Qro.
- Tiempo completo
Recruitment Outbound Caller
CONFIE —Benito Juárez, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Coordinator-Marketing
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
Intakes Specialist
Legal Management Group —Guadalajara, Jal.
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Postulación rápida
Customer Service Representative
Pediatric Associates Family of Companies —San Pedro Garza García, N. L.
- $18,000 a $22,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Contact Center Executive
HBX Group —Cancún, QRoo.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Claims Reporting Representative - Integon
Integon —Tijuana, B.C.
- Bilingüe
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
General L1 support
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
Agente Telefonico Bilingüe
Totum Talent —San Pedro Garza García, N. L.
- Bilingüe
- Servicio al cliente
- Sin necesidad de experiencia
Customer Care Supervisor
Ria —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Descuento de gimnasio
- Seguro de vida
Remote Trilingual Portuguese - IHG Reservations Sales
InterContinental Hotels Group —Ciudad de México, CDMX
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Sales Development Representative (SDR)
RoofEngine —México
- $26,000 a $78,000 por mes
- Home Office (Desde casa)
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Horarios flexibles
Postulación rápida
Customer Service Representative
Lytegen —México
- $240,000 a $300,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
Appointment Setter (Dental Industry) - Full-Time, Remote (Canada Hours) - C1 Eng
Dental Media Corp —México
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Uso de computadora
Postulación rápida

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Telephone Operator

Marriott International, Inc -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Bachillerato
Sistemas de teléfono multilínea
Servicios a huéspedes

Descripción completa del empleo

Additional InformationFlexible shifts, customer service experience preferred
Job Number26047024
Job CategoryRooms & Guest Services Operations
LocationAvenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico, 6500
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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