20 publicaciones de empleo destacadas de principal technical program manager, engineering enablement en ciudad de méxico, dif (¡Están contratando!)

Technical Customer Success Manager, Endpoint Security
Check Point Software Technologies —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Linux
- Liderazgo
Postulación rápida
Senior Scientific Business Systems Analyst
Zifo —Ciudad de México, CDMX
- Tiempo completo
- Maestría
- Licenciatura
- Mejora continua
- Seguro dental
- Seguro de la vista
Postulación rápida
Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)
Tillster —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Portfolio Value Management Analyst (Latam)
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
2d
Merchant Strategy and Ops
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Inglés
- Maestría
Enterprise Integrations Lead (Boomi & Confluent Kafka)
Qualcomm —Ciudad de México, CDMX
- Incluye fines de semana
- Oracle
- Administración de personal
- Java
Senior Solutions Consultant - LATAM
Rippling —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Licenciatura
- Sin título de educación superior
Data Engineering Director: eCommerce & Consumer
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Azure
- Desarrollo de software
- Liderazgo
Postulación rápida
Product Marketing Coordinator (IE-IoT)
Qualcomm —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director of Partner Success - Mexico City - Hybrid
Gigamon —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
Manager, EV Client Success
Element Fleet Management —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Experiencia en ventas
- Inglés
- Estacionamiento gratuito
- Seguro de vida
9d
Procurement MRO Manager
PepsiCo —Miguel Hidalgo, CDMX
- Inglés
- Licenciatura
- Experiencia en manufactura
Customer Success Manager - MULESOFT
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
Credit Line Enablement Growth Analyst
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
9d
Strategy & Consulting - Global Network - Industry X - Digital Manufacturing P&O (SAP Analyst/Consultant/Manager)
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- ERP systems
- Inglés
Technical Architect
Workato —Ciudad de México, CDMX
- Home Office (Desde casa)
- Azure
- Informática
- Salesforce
Postulación rápida
4d
Product Marketing Manager
Infoblox —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
- Vacaciones adicionales o permisos con goce de sueldo
Sales Enablement Senior Analyst
DiDi Global —Cuauhtémoc, CDMX
- Bilingüe
- Microsoft Excel
- Administración de personal
Site Reliability Engineering Lead
PepsiCo —Miguel Hidalgo, CDMX
- Azure
- Informática
- Java
IOT Software Applications Engineer
Qualcomm —Ciudad de México, CDMX
- Informática
- Inglés
- Maestría

Quiero recibir la alerta de empleo más reciente para principal technical program manager, engineering enablement en ciudad de méxico, dif

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Technical Customer Success Manager, Endpoint Security

Check Point Software Technologies -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Ventas SaaS
Administración de personal
Respuesta a incidentes
Seguridad
Linux
Ciberseguridad
Gestión de cuentas
Liderazgo

Descripción completa del empleo

Company Description

Why Join Us

At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.

Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This is where innovation meets real-world impact. You’ll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.

We’re proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.

What really sets Check Point apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.

If you’re excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.

Job Description

Customer Success & Strategic Advisory

Serve as the primary post-sales technical advisor and trusted partner for assigned customers.
Develop strong relationships with customer stakeholders, including security teams, IT leadership, and executive sponsors.
Translate technical challenges and security risks into business-focused recommendations and outcomes.
Drive customer adoption, engagement, and long-term success through strategic account planning.
Lead customer success reviews, executive business reviews, and ongoing strategic discussions.

Technical Leadership

Provide expertise in endpoint security technologies, cyber security best practices, and security operations.
Own the customer onboarding experience post-sale, driving structured deployment plans that accelerate time-to-value. Partner with Professional Services and Support to ensure smooth rollouts across diverse endpoint environments, minimizing risk and maximizing early adoption milestones.
Guide customers through deployments, integrations, configuration optimization, and adoption initiatives.
Analyze customer environments and provide data-driven recommendations to improve security posture and product utilization.
Design and deliver enablement programs tailored to customer security teams — including workshops, product training sessions, and guided best-practice reviews — ensuring customers build internal competency and maximize platform utilization independently.
Leverage Check Point's threat intelligence capabilities to provide customers with contextually relevant security guidance — translating global threat data into actionable recommendations specific to their endpoint environment.
Maintain awareness of product roadmap developments and communicate upcoming capabilities to customers in ways that align with their security strategy and drive continued investment.
Collaborate with Support, Engineering, Product Management, and Sales to resolve complex customer issues.

Escalation & Problem Resolution

Own and drive resolution of critical customer escalations from identification through closure.
Act as the customer advocate internally, ensuring timely communication and accountability across teams.
Proactively identify risks to customer satisfaction and develop mitigation plans.
Demonstrate strong analytical and problem-solving skills when navigating technical and business challenges.

Business Partnership

Partner closely with Sales teams to support account growth, retention, and customer advocacy.
Own and report on key customer success metrics including Net Revenue Retention (NRR), product adoption rates, CSAT/NPS scores, and renewal forecasts. Use these signals proactively to identify at-risk accounts and build data-driven action plans that protect and grow the customer base.
Use customer health metrics, adoption data, and business insights to identify opportunities and risks.
Maintain executive-level relationships and effectively communicate value realization to business leaders.
Contribute to customer renewal and expansion strategies through technical and business guidance, including connecting endpoint security posture to broader platform discussions spanning email security, identity, cloud, and SASE.

Qualifications

5+ years of experience in Customer Success, Technical Account Management, Security Engineering, Professional Services, or related customer-facing cyber security roles.
Strong hands-on knowledge of endpoint security technologies, including EDR/EPP platforms, antivirus and anti-malware solutions, and endpoint detection and response capabilities. Familiarity with OS-diverse environments (Windows, macOS, Linux), VDI and remote workforce deployments, MDM/UEM integrations, and common endpoint attack scenarios including ransomware and supply chain threats.
Experience managing enterprise customer relationships.
Proven ability to communicate effectively with both technical and non-technical audiences.
Experience handling high-priority customer escalations and driving cross-functional resolution.
Strong written, verbal, and presentation skills.
Ability to analyze data and use customer insights to drive recommendations and business outcomes.
Familiarity with security frameworks such as NIST, CIS Controls, and Zero Trust.
Experience presenting to executive leadership, including CIOs, CISOs, and other C-suite stakeholders.
Demonstrated ability to thrive in a fast-paced, high-growth environment.

Preferred Qualifications

Experience in SaaS cyber security organizations.
Knowledge of endpoint protection, email security, identity security, cloud security, or workspace security solutions.
Experience supporting customers during active security incidents or coordinating with incident response teams.

Success Profile

The successful Technical Customer Success Manager is:

A trusted advisor who earns customer confidence.
Technically credible and business-minded.
Data-driven in decision making and customer guidance.
Proactive, accountable, and customer-obsessed.
An exceptional communicator who can simplify complex technical concepts.
Comfortable owning customer outcomes and leading through influence.
This position is published in multiple territories and your ability to work without sponsorship from an employer now or in the future is required for the country in which you apply.

EOE M/F/Veterans/Disabled

Postulación rápida

Refina tu búsqueda

principal technical program manager, engineering enablement empleos en ciudad de méxico, dif

Technical Customer Success Manager, Endpoint Security

Senior Scientific Business Systems Analyst

Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)

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Merchant Strategy and Ops

Enterprise Integrations Lead (Boomi & Confluent Kafka)

Senior Solutions Consultant - LATAM

Data Engineering Director: eCommerce & Consumer

Product Marketing Coordinator (IE-IoT)

Director of Partner Success - Mexico City - Hybrid

Manager, EV Client Success

Procurement MRO Manager

Customer Success Manager - MULESOFT

Credit Line Enablement Growth Analyst

Strategy & Consulting - Global Network - Industry X - Digital Manufacturing P&O (SAP Analyst/Consultant/Manager)

Technical Architect

Product Marketing Manager

Sales Enablement Senior Analyst

Site Reliability Engineering Lead

IOT Software Applications Engineer

Quiero recibir la alerta de empleo más reciente para principal technical program manager, engineering enablement en ciudad de méxico, dif

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