20 publicaciones de empleo destacadas de sr. operations en dif (¡Están contratando!)

Courier Structure Operations Sr. Analyst
DiDi Global —Cuauhtémoc, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- Licenciatura
1d
Wholesale Retail Operations & Sell Out Manager
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Análisis de datos
Postulación rápida
Sr Manager, Key Account Global
Mondelēz International —Colonia Santa Fe, CDMX
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Ingeniería
- Permiso de maternidad y paternidad
- Oportunidades de crecimiento
Operation director
Power IVF —Roma Norte, CDMX
- $80,000 a $100,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Senior Customer Experience Analyst, Udemy Business
Udemy —Ciudad de México, CDMX
- $440,000 a $550,000 por año
- Administración de personal
- Salesforce
- Presencial
Postulación rápida
8d
Bilingual Senior Supply Chain Manager, Americas Region
Mozarc Medical —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de la vista
Postulación rápida
Payroll & Benefits Specialist (Mexico Only - Remote)
Varicent —Ciudad de México, CDMX
- $457,200 a $600,000 por año
- Home Office (Desde casa)
- Microsoft Excel
- Inglés
- Recursos humanos
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Lifecycle Marketing Coordinator
Community Sports Partners —Ciudad de México, CDMX
- $800 a $1,200 por mes
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Driver Growth Operations Sr Analyst
DiDi Global —Cuauhtémoc, CDMX
- Inglés
- SQL
- Disponible para viajar
Remote Executive Assistant Associate - Operations & Project Management (LATAM)
FreedUp —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- CRM software
Postulación rápida
Executive Assistant
Advanced Asset Management —Ciudad de México, CDMX
- $4 a $6 por hora
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS
Pluxee —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
Email & SMS Marketing Specialist
Community Sports Partners —Ciudad de México, CDMX
- $800 a $1,200 por mes
- Home Office (Desde casa)
- Mercadotecnia
- Inglés
- Negocios
Postulación rápida
Sr. Operations Agent
Crane Worldwide Logistics —Ciudad de México, CDMX
- Tiempo completo
Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Sin título de educación superior
Growth Operations Sr Analyst
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Inglés
- SQL
MEX - Controller / Senior Finance Manager
Tidal —Ciudad de México, CDMX
- $3,600 a $4,140 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
Senior Manager, Technology Operations
Coca-Cola —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Administración de personal
1d
Sr. Manager, Associate Relations
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Inglés
- Licenciatura
MEX - Sales Operations Lead
Tidal —Ciudad de México, CDMX
- $2,500 a $3,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida

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Courier Structure Operations Sr. Analyst

DiDi Global -
Cuauhtémoc, CDMX

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Información del empleo

Tiempo completo
Hace 1 día

Cualificaciones

Administración de personal
Análisis de negocios
Análisis de datos
Licenciatura
Gestión de productos

Descripción completa del empleo

Company Overview:

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

#LI-Hybrid Team Overview:

We are the Courier Structure Team, dedicated to building a rational courier ecosystem that ensures sufficient delivery capacity for the platform while providing differentiated Product-Market Fit for couriers.

This role serves as both the architect and driver of the courier structure, designing and implementing diversified courier models tailored to different business phases and courier needs, thereby maximizing user experience and courier retention

Role Responsibilities:

Core Responsibilities

1. Structure Design & Planning:

Conduct in-depth analysis of business strategy, market trends, and the courier ecosystem to understand evolving supply structure needs across different business phases (e.g., growth, maturity, new market expansion).
Design diversified and differentiated courier models (e.g., full-time, part-time, dedicated delivery) along with their corresponding rights & responsibilities, incentive schemes, and growth systems to achieve precise supply-demand matching and Product-Market Fit .

2. Project Execution & Implementation:

Lead the end-to-end lifecycle of new courier model initiatives or structural optimization projects, encompassing solution design, resource coordination, performance evaluation, and iteration.
Collaborate cross-functionally with Product, Marketing, Finance, and other teams to ensure the efficient and accurate implementation of designed solutions.

3. Experience & Retention Optimization:

Establish a core metrics monitoring system (e.g., NPS, retention rate, satisfaction, income distribution) to continuously track the experience
Identify pain points based on data and courier feedback, and drive structural optimizations and strategic adjustments to enhance platform stickiness.

4. Ecosystem Collaboration & Mechanism Building:

Maintain close communication with key stakeholders to align objectives and priorities, establishing long-term, win-win cooperation mechanisms.

Role Qualifications:

1. Education:

Bachelor's degree or above, with a preference for majors in Logistics, Management, Computer Science, or related fields.

2. Experience:

3+ years of relevant experience in tech company strategy, product management, operational planning, or consulting.
Experience in the gig economy, mobility, logistics & delivery, or related sectors is preferred.

3. Core Competencies:

Strategic Thinking & System Design: Ability to distill core issues from complex business scenarios and design systematic solutions.
Data-Driven & Business Analysis: Proficient in data analysis, capable of uncovering insights, validating hypotheses, and evaluating outcomes through data.
Exceptional Drive & Influence: Strong cross-departmental collaboration and project execution skills, able to effectively manage stakeholder expectations and achieve objectives.
User Empathy: Deep understanding and consideration for the courier community, with a user-centric design approach.
Open-Mindedness & Innovative Spirit: Stays informed of industry best practices and is eager to explore new methods to solve existing challenges.

4. Preferred Qualifications:

Proven experience in successfully designing and driving the implementation of complex strategies or products from 0 to 1.
Basic knowledge of business analysis.

EEO Statement:

We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms

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sr. operations empleos en dif

Courier Structure Operations Sr. Analyst

Wholesale Retail Operations & Sell Out Manager

Sr Manager, Key Account Global

Operation director

Senior Customer Experience Analyst, Udemy Business

Bilingual Senior Supply Chain Manager, Americas Region

Payroll & Benefits Specialist (Mexico Only - Remote)

Lifecycle Marketing Coordinator

Driver Growth Operations Sr Analyst

Remote Executive Assistant Associate - Operations & Project Management (LATAM)

Executive Assistant

DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS

Email & SMS Marketing Specialist

Sr. Operations Agent

Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)

Growth Operations Sr Analyst

MEX - Controller / Senior Finance Manager

Senior Manager, Technology Operations

Sr. Manager, Associate Relations

MEX - Sales Operations Lead

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