20 publicaciones de empleo destacadas de on site it support en ciudad de méxico (¡Están contratando!)

IT Engineer – Microsoft 365 Messaging & Collaboration Operations
Qualcomm —Ciudad de México, CDMX
- Azure
- Microsoft Outlook
- Administración de personal
Sr. IT Engineer – Git Operations Support
Qualcomm —Ciudad de México, CDMX
- Administración de personal
- Informática
- DevOps
Staff Specialist, Sourcing- IT
Qualcomm —Ciudad de México, CDMX
- Administración de personal
- Doctorado
- Maestría
Support Software Engineer, Senior
Infor —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- ERP systems
- Análisis de datos
Customer Support Technician
VusionGroup —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Operations Manager - Player Support
Keywords Studios —Ciudad de México, CDMX
- $45,000 a $50,000 por mes
- Tiempo completo
- Administración de personal
- PMP
- Inglés
Postulación rápida
Business Support, Facilities Support
BSA-JLL - LaSalle Partners, MEX —Ciudad de México, CDMX
- Tiempo completo
- Español
- Microsoft Excel
- Administración de personal
Postulación rápida
Procurement specialist with a focus on Electrical Quantification / Estimating | Data Centres & Industrial
Turner & Townsend —América, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Postulación rápida
Oportunidades Futuras en Lockton México
Lockton, Inc. —América, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
- Programa de bienestar
- Permiso de maternidad y paternidad
Desktop Engineer
Sonepar México —Ciudad de México, CDMX
- $30,000 a $35,000 por mes
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Seguro de gastos médicos
- Seguro de vida
Postulación rápida
7d
IT Operations & Delivery Excellence Lead
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mejora continua
- Liderazgo
IT Infrastructure Project Manager, Construction Projects
Turner & Townsend —América, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Experiencia en construcción
Postulación rápida
Site Reliability Engineer
NielsenIQ —Ciudad de México, CDMX
- $35,000 a $40,000 por mes
- Tiempo completo
- Azure
- Administración de personal
- Informática
Postulación rápida
Mexico Major AE
Samsara —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Permiso de maternidad y paternidad
Supply Chain Distribution Analyst
PepsiCo —Miguel Hidalgo, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
Application Analyst - Entry level
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Informática
5d
Software Tester / QA Engineer – Mexico
International Talent Resources Inc. (ITR) —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
Technology Coordinator, Mexico City
Ennismore —Ciudad de México, CDMX
- Tiempo completo
- Disponible para viajar
Postulación rápida
Manager, Technical Engineering & Support
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Site Reliability Engineer (SRE)
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- DevOps
- Inglés

Quiero recibir la alerta de empleo más reciente para on site it support en ciudad de méxico

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

on site it support jobs near ciudad de méxico

Empleos de Strategic Sourcing en Ciudad Juárez, Chih.

Empleos de Tax Specialist en Zapopan, JAL.

Empleos de Intake Specialist en Desde Casa

Empleos de Sourcing Specialist en Nuevo León

Empleos de Ops Support Specialist en Ciudad De México

Empleos de Technical Specialist en Jalisco

Empleos de Credit Specialist en Ciudad De México

Empleos de Application Analyst en Monterrey, N. L.

Empleos de Data Analyst en Cancún, Qroo.

Empleos de Pricing Analyst en Monterrey, N. L.

Empleos de Process Support Technician Lego en Monterrey, N. L.

Empleos de Desktop Support Technician en Ciudad De México

Empleos de Maintenance Technician en San Luis Potosí, S. L. P.

Empleos de Gaming Support en Ciudad De México

Empleos de Project Manager Telecom en Ciudad De México

Empleos de Technical Support Manager en Ciudad De México

Empleos de Community Manager en Querétaro De Arteaga

Empleos de Community Manager en Veracruz

Empleos de Technical Support, Hcl en Ciudad Juárez, Chih.

Empleos de Support Technician en Saltillo, Coah.

IT Engineer – Microsoft 365 Messaging & Collaboration Operations

Qualcomm -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Cualificaciones

Power BI
Modelado de datos
Azure
Microsoft Outlook
Administración de personal
Microsoft Exchange
SQL
Licenciatura
DNS
SharePoint
Seguridad
Habilidades de comunicación
PowerShell
Gestión de identidades y accesos
Tecnologías de la información

Descripción completa del empleo

Company:

Qualcomm Intl Inc., Mexico Branch Office

Job Area:

Information Technology Group, Information Technology Group > IT Engineering

General Summary:

Job Summary

We are seeking a mid‑level Microsoft 365 Messaging & Collaboration Operations IT Engineer to provide operational support for enterprise Microsoft 365 services, including SharePoint, OneDrive, Teams, Exchange , ** Proofpoint **, Power Platform and other M365 collaboration services**.

This role supports day‑to‑day operations, advanced troubleshooting, and incident resolution for messaging services, ensuring reliability, security, and a positive end‑user experience. The engineer will partner closely with Tier 1 IT ServiceDesk, Identity and Access Management teams as well as Tier 3 engineers, IT Security, and external vendors.

Key Responsibilities

M365 Services Support

Provide Operational support for Microsoft 365 services.

Troubleshoot complex issues including SharePoint/OneDrive permissions, Teams call/channel support, mail flow, delivery failures, mailbox access, calendar issues, and client connectivity.

Support Proofpoint for email security operations, including spam/phish analysis, message tracing, policy exceptions, and user‑reported threats.

Incident & Operational Support

Resolve escalated incidents from Tier 1 within defined SLAs.

Perform root cause analysis for recurring messaging issues and contribute to problem management efforts.

Monitor service health dashboards and respond to alerts and service degradation events.

Participate in change implementation and operational maintenance activities.

Power BI & Data Analytics

Data modeling, analytics, and Power BI to design, build, and support enterprise‑grade solutions

Integrate data from Microsoft 365 (SharePoint, OneDrive, Teams) and enterprise data sources (e.g., SQL, Azure data services).

Strong Power BI and data skills with hands‑on experience across Microsoft 365 integrations , enabling data‑driven decision‑making and process optimization at scale.

Leverage Dataverse where appropriate , including data modeling and environment management.

Security, Compliance & Investigations

Assist with phishing and compromised account investigations in coordination with Security teams.

Purview/sensitivity label operational support

Support email‑related compliance activities such as message searches, eDiscovery requests, and retention‑related tasks (as directed).

Follow security runbooks and escalation procedures for high‑risk or security‑related incidents.

Documentation & Continuous Improvement

Maintain and update operational documentation, troubleshooting guides, and runbooks.

Identify opportunities to improve support processes, reduce ticket volume, and enhance service stability.

Provide feedback and guidance to Tier 1 support to improve first‑contact resolution.

Required Qualifications

3–5 years of experience supporting enterprise messaging and collaboration systems .

Hands‑on experience with Microsoft 365 / SharePoint / Teams / Exchange Online in a production environment.

Experience supporting Proofpoint or a similar enterprise email security solution.

Strong troubleshooting skills related to email flow, DNS (SPF, DKIM, DMARC), and Outlook / client connectivity.

Experience working in a Tier 2 support or operations role .

Familiarity with IT incident , problem , and change management processes.

Preferred Qualifications

Working knowledge of Microsoft 365 security and compliance concepts related to messaging.

Experience supporting SharePoint Online, OneDrive for Business, and Microsoft Teams in a production enterprise environment.

Experience supporting hybrid Exchange environments.

Basic to intermediate PowerShell experience for administrative or troubleshooting tasks.

Experience with Microsoft Graph API to support advanced troubleshooting, automation, and integration scenarios across Exchange Online, Teams, and other M365 services, enabling faster issue resolution and deeper service insights.

Experience in a large‑scale or global enterprise IT environment.

Solid understanding of data concepts (relational modeling, ETL/ELT, performance optimization).

Knowledge of Microsoft Fabric concepts and tooling.

Relevant Microsoft or security certifications are a plus.

Core Skills & Attributes

Strong problem‑solving and analytical skills.

Clear communication skills for working with end users, support teams, and stakeholders.

Ability to prioritize and manage multiple support issues simultaneously.

Team‑ oriented mindset with a focus on operational excellence and customer service.

Minimum Qualifications:

3+ years of IT-related work experience with a Bachelor's degree.

OR
5+ years of IT-related work experience without a Bachelor’s degree.

Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [email protected] or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers .

Postúlate ahora

Refina tu búsqueda

on site it support empleos en ciudad de méxico

IT Engineer – Microsoft 365 Messaging & Collaboration Operations

Sr. IT Engineer – Git Operations Support

Staff Specialist, Sourcing- IT

Support Software Engineer, Senior

Customer Support Technician

Operations Manager - Player Support

Business Support, Facilities Support

Procurement specialist with a focus on Electrical Quantification / Estimating | Data Centres & Industrial

Oportunidades Futuras en Lockton México

Desktop Engineer

IT Operations & Delivery Excellence Lead

IT Infrastructure Project Manager, Construction Projects

Site Reliability Engineer

Mexico Major AE

Supply Chain Distribution Analyst

Application Analyst - Entry level

Software Tester / QA Engineer – Mexico

Technology Coordinator, Mexico City

Manager, Technical Engineering & Support

Site Reliability Engineer (SRE)

Quiero recibir la alerta de empleo más reciente para on site it support en ciudad de méxico

Related Searches

Explorar empleos en más ubicaciones

Company:

Job Area:

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado