20 publicaciones de empleo destacadas en data entry remote (¡Están contratando!)

Customer Service Representative
Pediatric Associates Family of Companies —San Pedro Garza García, N. L.
- $18,000 a $22,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Executive Assistant for Commercial Real Estate Development Firm
The Connected Companies —Desde casa
- $20,000 a $30,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
Medical Stop-Loss Data & Benefits Analyst
MND Systems —Ciudad de México, CDMX
- Hasta $18,500 por mes
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
Bilingual Client Intake Specialist & Remote Success Coordinator (English/Spanish) - R218
Hyre —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Inglés
Postulación rápida
Entry-Level Application Backend - Release Observability (Remote - Mexico)
Yelp —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Capacitación
- Python
- Vacaciones adicionales o permisos con goce de sueldo
5d
Sales Virtual Assistant (LatAm) - R175
Hyre —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Salesforce
Postulación rápida
General Virtual Assistant - R161
Hyre —Ciudad de México, CDMX
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Gestión de redes sociales
Postulación rápida
Talent Attraction Specialist - Mexico (Remote)
WilsonHCG —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Microsoft Office
- Administración del tiempo
Remote Accounts Receivable Collections Associate
Vert Environmental —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Office
- Bachillerato
- QuickBooks
Postulación rápida
Junior Technical Solutions Consultant (Remote Support)
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Bookkeeper
Angel City VA —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- QuickBooks
Postulación rápida
Executive Assistant
Apex Drafting & Design —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
- Seguro dental
Postulación rápida
10d
Investment Banking Analyst
MACA —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Customer Service Specialist (Inglés Conversacional Avanzado)
Remote Team Solutions —Torreón Centro, Coah.
- Desde $13,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Legal Intake Specialist (remote)
Viva Global —Desde casa
- $21,750 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
11d
Graphic Designer
Gorilla Commerce —Desde casa
- Home Office (Desde casa)
Postulación rápida
09 - Advisor, Operations Quality ((Sterilization, Cleanroom & Lab Integrity)
Celestica —Monterrey, N. L.
- Administración de personal
- Licenciatura
- Control de calidad
1d
Procurement Specialist
Spreetail —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- ERP systems
Postulación rápida
Logistics Sales Manager
Ascent Logistics USA —Desde casa
- $50,000 a $80,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Experiencia en ventas
Postulación rápida
Finance & Accounting Associate
Credit Saison Mexico —Nápoles, CDMX
- $50,000 a $60,000 por mes
- Tiempo completo
- ERP systems
- Inglés
- Licenciatura
Postulación rápida

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Customer Service Representative

Pediatric Associates Family of Companies -
San Pedro Garza García, N. L.

Postulación rápida

Información del empleo

Tiempo completo
$18,000 a $22,000 por mes

Cualificaciones

Servicio al cliente
Centro de llamadas
Inglés
Atención a quejas
Microsoft Office
Seguridad informática
Bachillerato

Descripción completa del empleo

PRIMARY FUNCTION

Answer incoming calls from our patients while maintaining a world-class customer service experience throughout all of our different regions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

Answer incoming calls by welcoming patients with a professional, upbeat, friendly attitude.
Follow prepared scripts based on call type.
Register new patients by gathering pertinent information and entering in the system.
Verify insurance coverage and information.
Set patient appointments upon request and identify future visits.
Document accurately and efficiently within all systems.
Document all questions and messages for Clinicians and label them properly using our telephone communication access protocol.
Data entry and maintenance of customer databases.
Properly obtain and confirm patients/caller information abiding by HIPPA law.
Collect all necessary and pertinent information over the phone to facilitate timely and accurate physician follow-up.
Complete any necessary referrals requested by telephone contact for provider approval.
Provide customers with product and service information.
Respond to patient inquiries.
Research required information using available resources.
Communicate with offices when necessary.
Handle customer complaints and other customer support related issues and provide customers with proper solution.
Meet established standards within all performance criteria.
Attend any necessary training/meetings to be up to date on protocol changes and available training.
Ability to learn multiple processes for different regions and handle cross-skilled calls
Flexibility to be allocated on different regions depending on volume needs
Able to maintain a score of 4.5 out of 5 in Patient Experience surveys, providing a world-class service
Maintain a schedule adherence of at least 90%

QUALIFICATIONS

EDUCATION:

High School diploma or equivalent required

EXPERIENCE:

Prefer minimum of four years of experience in a call center environment.
Knowledge of XPM and CRM system desired. Familiar with automated call distribution, IVR, and skill-based routing systems.
Previous experience in a healthcare/scheduling process preferred
Experience working in high call volume environments with 85%+ occupancy

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of XPM/EHR and Contact Recorder desired.
English level - C1/C2, native
Ability to withstand high call volumes
Comfortable with a fast-paced, ever-changing environment
Complete Schedule flexibility within our hours of operation
Familiar with automated call distribution, IVR, and skill-based routing systems.
Outstanding communication and listening skills, able to maintain a fluent English conversation both spoken and written
Ability to achieve performance targets based on action plans when needed
Passion to deliver an outstanding patient experience
Able to communicate professionally while keeping the interaction friendly and warm
Being able to capture data accurately
Resilience to manage upset patients on a daily basis while remaining calmed and keep a supportive attitude
Demonstrates ability to work well in a team environment.
Strong multi-tasking skills.
Attention to detail, accuracy and timeliness are critical.
General PC knowledge including Microsoft Office, Internet, and Email.

TYPICAL WORKING CONDITIONS

Must be based in Monterrey, NL or its metropolitan area.
Working in a professional office environment.
The position involves high and frequent call volumes.
Environment requires ability to multi-task, communicate clearly & concise, data entry for extended period of times.
Will require sitting for long periods of time.

OTHER PHYSICAL REQUIREMENTS

Vision
Sense of sound
Sense of touch

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

Job Type: Full-time

Pay: $18,000.00 - $22,000.00 per month

Application Question(s):

Para esta posición es requisito vivir en el área metropolitana de Monterrey. ¿En qué municipio vives actualmente?
¿Cuál es tu nivel de inglés?

Work Location: Hybrid remote in San Pedro Garza García, N. L.

Postulación rápida

Refina tu búsqueda

data entry remote empleos

Customer Service Representative

Executive Assistant for Commercial Real Estate Development Firm

Medical Stop-Loss Data & Benefits Analyst

Bilingual Client Intake Specialist & Remote Success Coordinator (English/Spanish) - R218

Entry-Level Application Backend - Release Observability (Remote - Mexico)

Sales Virtual Assistant (LatAm) - R175

General Virtual Assistant - R161

Talent Attraction Specialist - Mexico (Remote)

Remote Accounts Receivable Collections Associate

Junior Technical Solutions Consultant (Remote Support)

Bookkeeper

Executive Assistant

Investment Banking Analyst

Customer Service Specialist (Inglés Conversacional Avanzado)

Legal Intake Specialist (remote)

Graphic Designer

09 - Advisor, Operations Quality ((Sterilization, Cleanroom & Lab Integrity)

Procurement Specialist

Logistics Sales Manager

Finance & Accounting Associate

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