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Stockist | Los Cabos

Chanel -
Cabo San Lucas, B.C.S.

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Información del empleo

Tiempo completo

Cualificaciones

Servicio al cliente
Gestión de venta al por menor

Descripción completa del empleo

Position:STOCKIST | LOS CABOS

Location:CHANEL BOUTIQUE ÁNIMA LOS CABOS

Reports to:BOUTIQUE MANAGER

MAIN PURPOSE OF THE ROLE

To receive, verify, store, and properly care for all merchandise; organize transfers as requested; perform inventory counts; communicate and liaise appropriately and effectively with the Boutique Manager, while maintaining CHANEL standards of product knowledge and care, personal presentation, and teamwork at all times.

RESPONSIBILITIES

1. Personal Presentation / Image

Arrive on time each day to carry out daily administrative duties, organize deliveries, and conduct stock counts when required.
Adhere at all times to the dress code, grooming, and conduct guidelines as specified in the CHANEL Charter.
Ensure stock areas are kept clean and organized at all times.

2. Client Experience / Relationship

Provide the highest level of service to colleagues at all times, including prompt response to stock and transfer requests.
When assisting on the boutique floor as required, apply CHANEL customer service standards.
Answer and direct telephone calls in a pleasant and professional manner.

3. Personal Effectiveness

Accurately receive all deliveries, ensuring incoming and outgoing merchandise matches the appropriate documentation, while maintaining the computerized inventory system accurately and reporting any discrepancies.
Unpack, price-check, and organize merchandise in the stockroom.
Ensure all goods and products are security tagged and stored with proper care.
Ensure all received merchandise is ready on the sales floor within the same day.
Organize returns and stock transfers as requested, liaising with colleagues and recipients as necessary.
Ensure communication with Head Office and boutique staff is clear regarding out-of-stock items, and communicate with Boutique Management and Head Office if issues arise.
Conduct daily counts and biannual boutique inventories. Perform inventory counts during inventory periods.
Ensure all storage areas are tidy and secure at all times.

4. Team Spirit

Communicate and liaise appropriately and effectively with colleagues and managers within the boutique, other boutiques, and CHANEL Head Office as required.
Work effectively and efficiently within the team, informing designated Sales Associates or Sales Specialists of deliveries.
Maintain a helpful and courteous attitude toward all colleagues, remaining reliable, supportive, and flexible according to business needs.
Ensure absolute confidentiality regarding business activities and internal Company matters at all times.

5. Boutique Operations

Complete all required administrative tasks accurately and in a timely manner, adhering to established procedures and policies as appropriate.
Adhere to all relevant health, safety, and security procedures and guidelines at all times.

6. Merchandising / Image / Product

Assist with maintaining relevant displays and ensuring prompt and correct replacement of sold products.

7. Training / Personal Development

Develop and maintain expert standards of product knowledge to be shared as appropriate.
Successfully participate in and complete all training provided, acquiring and applying high standards of customer service and product knowledge.
Participate actively and positively in any organized meetings.

8. Additional Duties

Additional duties may be assigned according to business needs and as requested by the Boutique Manager, Retail Operations Manager, or Fashion Division Director.

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