20 publicaciones de empleo destacadas de logistics specialist en ciudad de méxico (¡Están contratando!)

Technical Support Specialist
Motive —Ciudad de México, CDMX
- Administración de personal
- Salesforce
- Inglés
1d
Procurement Specialist
SAIC Motor México —Juárez, CDMX
- $25,000 a $32,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Estacionamiento gratuito
- Seguro de gastos médicos
Postulación rápida
8h
Cash Operations Specialist
CoinFlip —Benito Juárez, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Administración del tiempo
Postulación rápida
Geospatial Reasoning Specialist (Senior) - Freelance AI Trainer Project
Meridial —Ciudad de México, CDMX
- Home Office (Desde casa)
- Vacaciones adicionales o permisos con goce de sueldo
4d
Logistics Administration Specialist, FWC26 - MEX
FWC2026 —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
Medical Education Specialist
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Administración de personal
- Mercadotecnia
Associate Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
8d
Key Account Management Specialist Mexico
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Gestión de venta al por menor
- Negociación
Culture Specialist
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
- Seguro dental
- Seguro de la vista
Lead Cust Exp Specialist
Solstice Advanced Materials —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
1d
Influencer MKT Specialist
Lunabelle Cosmetics —Juárez, CDMX
- $30,000 a $50,000 por mes
- Tiempo completo
- Mercadotecnia
- Inglés
- Licenciatura
Postulación rápida
Aircraft On Ground Specialist
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
10d
Field Inventory Specialist (Consignment) | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Excel
- Experiencia en control de inventarios
- Licenciatura
Specialist, Stadium Crowd Management - Match Day Only
FWC2026 —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
Visual Merchandising Specialist | Mexico
Lululemon —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Inglés
- Gestión de venta al por menor
Event Operations Specialist
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Inglés
Gerente, Logística y Cumplimiento de Comercio Exterior
Constellation Brands —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en bases de datos
- Licenciatura
- Sin título de educación superior
2d
Ocean Export Specialist
JAS Worldwide —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Bachillerato
EDI Specialist - Business Analyst
DSV —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Inglés
- Licenciatura
Pricing Specialist – Air Freight
cargo-partner —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Salesforce
- Inglés
Postulación rápida

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Technical Support Specialist

Motive -
Ciudad de México, CDMX

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Información del empleo

Hace 1 día

Cualificaciones

Administración de personal
Plurilingüe
Salesforce
Firmware
Inglés
Taxonomía
Mejora continua

Descripción completa del empleo

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a Technical Support Specialist, you are the frontline of Motive's customer support—delivering fast, empathetic, and accurate resolutions across phone, email, and chat while keeping solutions as close to the customer as possible in a 24/7 support organization.

You will operate cross‑domain to reduce unnecessary transfers, leverage remote device actions where available, and apply precise documentation standards that align to our unified case taxonomy and SLAs.

This role is ideal for a service‑obsessed problem solving self-starter who thrives in a dynamic environment, collaborates effectively with all Technical Support teams, and Product/Engineering, and consistently drives customer satisfaction at the first touch. Working from our Mexico City office, you'll have a unique opportunity to work in close proximity to our hardware engineering, testing, and reliability teams.

What You'll Do:

Provide multi‑channel frontline support (phone, email, chat): triage, basic troubleshooting, collect logs/screenshots, document clearly, and escalate only when warranted. Maintain professional tone and adherence to Support documented process throughout interactions.
Maintain queue adherence and call handling excellence, using the correct statuses and follow‑up documented processes to ensure timely closure and accountability.
Should be able to deliver support across a broad number of technical issues.
Execute remote device actions (e.g., remote reboot) and device health checks where available to resolve customer issues.

Engage escalation pathways appropriately: recognize P1/P2 workflows, and communicate clear status/next steps when partnering with Technical Support and leadership.
Meet priority & SLA expectations for first response and update cadence; proactively communicate timelines and manage expectations with customers and internal teams.
Contribute to continuous improvement by flagging repeat patterns, sharing case insights, and collaborating with Tech Support and Product/Engineering to enhance knowledge and workflows.

What We're Looking For:

Demonstrated cross‑domain proficiency and comfort using case tracking systems to classify and document customer issues.
Hands‑on ability with resolving complex technical issues reported by the customers.
Should be able to efficiently handle urgent customer concerns by exhibiting full ownership and accountability.
Strong systems fluency: Genesys/Amazon Connect (voice), Salesforce (cases); consistent SLA adherence and high‑quality written notes.
High standards for customer communication: clear, empathetic, professional tone across phone, email, and chat; disciplined follow‑through and closure hygiene.
Collaborative mindset to partner with cross-functional teams to resolve customer queries.
Proven experience with handling routine change management requests directly reported from the end user.
Motivated individuals with eagerness to learn and go above and beyond.
Fluent in spoken and written Spanish and English.
Team player and can work in a professional environment.
Computer Science/Engineering background – preferably.
Expertise with APIs – bonus skillset.
Should be an exceptional performer.
Familiar with Hardware and Firmware level troubleshooting.
Overall technically sound and expert – not just limited to Motive products.
On-Call rotation flexibility
Bonus if you already have a proven excellence in frontline customer support in a multi‑channel environment with a track record of resolving technical issues.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

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Refina tu búsqueda

logistics specialist empleos en ciudad de méxico

Technical Support Specialist

Procurement Specialist

Cash Operations Specialist

Geospatial Reasoning Specialist (Senior) - Freelance AI Trainer Project

Logistics Administration Specialist, FWC26 - MEX

Medical Education Specialist

Associate Specialist, Customer Service

Key Account Management Specialist Mexico

Culture Specialist

Lead Cust Exp Specialist

Influencer MKT Specialist

Aircraft On Ground Specialist

Field Inventory Specialist (Consignment) | CDMX

Specialist, Stadium Crowd Management - Match Day Only

Visual Merchandising Specialist | Mexico

Event Operations Specialist

Gerente, Logística y Cumplimiento de Comercio Exterior

Ocean Export Specialist

EDI Specialist - Business Analyst

Pricing Specialist – Air Freight

Quiero recibir la alerta de empleo más reciente para logistics specialist en ciudad de méxico

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