At Solstice, we are committed to delivering a world-class customer experience across every interaction. We are looking for a Lead Customer Experience Specialist who thrives in a fast-paced, collaborative environment and is passionate about building strong customer relationships.
In this role, you will manage key accounts across the Americas region (USA, Canada, LATAM) and play a critical part in ensuring a seamless end-to-end customer journey, from order placement to delivery and beyond. Your ability to coordinate across teams, solve problems proactively, and deliver operational excellence will directly impact customer satisfaction and business success.
About Solstice Advanced Materials
Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials .
