20 publicaciones de empleo destacadas de customer service representative logistics en ciudad de méxico, dif (¡Están contratando!)

Ciudad de México | Air Import - Customer Service Representative
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
7h
Ciudad de México | Customs Brokerage - Customer Service Representative
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
7h
Customer Service Representative (Import Operations)
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Ejecutivo Comercial Bilingüe (Inside Sales)
CAROLINA LOGISTICS MEXICO —Cuauhtémoc, CDMX
- $14,000 a $17,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Experiencia en ventas
Postulación rápida
13d
Ciudad de México | Air Export - Customer Service Representative
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
Customer Excellence Representative |
Chemours —Miguel Hidalgo, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida
Postulación rápida
Customer Service Representative II
AIT Worldwide Logistics, Inc. —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Operational Finance Assistant, Accounts Payable
DSV —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Transcon (Ground Transportation) Customer Service Representative
Expeditors —Del Valle Centro, CDMX
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
Postulación rápida
Customer Care Representative
WireCo WorldGroup —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Oracle
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Sales Representative | Telematics
Teltonika —Ciudad de México, CDMX
- $20,000 a $25,000 por año
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Servicio al cliente
Postulación rápida
Sales Representative
FAMACY GLASS GROUP CO., LTD. —Ciudad de México, CDMX
- Desde $26,300 por mes
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
Customer Service Professional Mexico
CEVALogistics —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- CRM software
- Microsoft Excel
Customer Excellence Representative
The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Customer Service Specialist (Call center)
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Permiso de maternidad y paternidad
6d
Bilingual Senior Supply Chain Manager, Americas Region
Mozarc Medical —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de la vista
Postulación rápida
Customer Service Representative M/F
Geodis —Insurgentes, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Licenciatura
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Lead Specialist - Technology Support Services
Wesco —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
12d
Team Lead, IT Support (Blue Yonder WMS)
DSV —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Análisis de datos

Quiero recibir la alerta de empleo más reciente para customer service representative logistics en ciudad de méxico, dif

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Ciudad de México | Air Import - Customer Service Representative

Expeditors -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 7 horas

Beneficios

Seguro de gastos médicos mayores
Opciones sobre acciones
Plan de adquisición de acciones empresariales
Programa de capacitación
Seguro de vida

Cualificaciones

Microsoft Excel
Administración de personal
Servicio al cliente
Inglés
Habilidades de organización
Uso de computadora
Liderazgo

Descripción completa del empleo

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

EXPEDITORS CORE COMPETENCIES

Exceptional Customer Service

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.

This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

Job Execution

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

Reliability

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

Collaboration

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Communication

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers. Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

Culture

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Personal Growth and Development

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

AGENT CORE COMPETENCIES

Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.

Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution.

Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures.

MAJOR DUTIES AND RESPONSABILITIES

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into our operating system.
Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
Use Tree View on daily basis.
Ensure timely delivery of freight to customers for Import shipments.
Ensure documents are timely sent to customer or broker for customs purposes.
Ensure accurate and timely client and vendors billing.
Interact with our customers in arranging their international shipments, meeting customer service standards.
Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
Understand department process flow, constantly looking for areas of improved efficiency.
Ensure all customers standard operating procedures are followed and updated in the DLSOP.
Meet KPI standards, as per the company’s procedures.
Overseas communications, timely responses to emails and requests (internal and external).
Meets company standards of 52 hours training per year per employee.
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

Expeditors training and company policies.
Expeditors services, systems and procedures.
IATA Certification (preferred).

Skills:

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Pro-active, strong organizational skills.
Good computer skills (Excel, Word).
Fluent in English.

Behaviours:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

TRAINING AND QUALIFICATIONS:

Training Requirements:

Meet company standards of 52 hours training per year, including as needed management/leadership training.

Education and Experience:

6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

Additional Information

Expeditors ofrece excelentes beneficios

Sueldo competitivo
Prestaciones superiores a la ley
Seguro de vida
Seguro de gastos médicos mayores
Plan de compra de acciones para empleados
Programa de Capacitación y Desarrollo de Personal
Ubicación del puesto dentro del AICM / AIFA (Aduana)

Expeditors offers excellent benefits

Competitive salary
Features above the law
Life insurance
Insurance of major medical expenses
Employee Stock Purchase Plan
Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Postulación rápida

Refina tu búsqueda

customer service representative logistics empleos en ciudad de méxico, dif

Ciudad de México | Air Import - Customer Service Representative

Ciudad de México | Customs Brokerage - Customer Service Representative

Customer Service Representative (Import Operations)

Ejecutivo Comercial Bilingüe (Inside Sales)

Ciudad de México | Air Export - Customer Service Representative

Customer Excellence Representative |

Customer Service Representative II

Operational Finance Assistant, Accounts Payable

Transcon (Ground Transportation) Customer Service Representative

Customer Care Representative

Sales Representative | Telematics

Sales Representative

Customer Service Professional Mexico

Customer Excellence Representative

Customer Service Specialist (Call center)

Bilingual Senior Supply Chain Manager, Americas Region

Customer Service Representative M/F

Customer Care Representative III / Customer Service Representative III | CDMX

Lead Specialist - Technology Support Services

Team Lead, IT Support (Blue Yonder WMS)

Quiero recibir la alerta de empleo más reciente para customer service representative logistics en ciudad de méxico, dif

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