20 publicaciones de empleo destacadas en call center representative (¡Están contratando!)

Customer Service and Sales Representative
D&F Plumbing, Heating and Cooling —Desde casa
- $104 a $174 por hora
- Home Office (Desde casa)
- Experiencia en ventas
- Servicio al cliente
- Inglés
Postulación rápida
6d
Remote Sales Representative
Joy Credit Software LLC —Desde casa
- $42,000 a $100,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Negociación
Postulación rápida
Remote Inbound Sales Representative
Just Power —Guadalajara, Jal.
- $3,597.22 a $20,000.00 por semana
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Administración de personal
- Experiencia en ventas
Postulación rápida
6d
WFH – Insurance Support | Monterrey Residents Only - Bilingual Customer Service Representative
Cover Desk Mexico —Monterrey, N. L.
- $17,350 a $17,860 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
7d
Call Center Representative/Customer Service
Centris —Cooperativa Cuauhtémoc, N. L.
- $15,000 a $18,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Descuento de empleados
- Programa de referidos
Postulación rápida
Bilingual Customer Service Representative
Law Office Of Vivian Szawarc —Cuauhtémoc, CDMX
- $9,000 a $19,000 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
3h
Bilingual Customer Care Respresentatives | Mexico - Remote
Resolv.Global —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Ejecutivo de validación call center
SABRITAS S. DE R.L. DE CV —Anzures, CDMX
- $9,800 a $13,300 por mes
- Tiempo completo
- Experiencia en ventas
- Bachillerato
- Oportunidades de crecimiento
Postulación rápida
7h
Call Center Representative (Banking)
Coforge Ltd. —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Bachillerato
Bilingual Call Center - Sales Representative
Amalga Group —Balcones del Carmen, N. L.
- $20,000 a $25,000 por mes
- Incluye fines de semana
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
Seasonal Remote Customer Support Representative (English-Speaking) | Mexico
Resolv.Global —Desde casa
- Home Office (Desde casa)
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Customer Care Representative Bilingüe (Inglés/Español)
Servicios Telefónicos de Fertilidad S de RL de CV —Madero (Cacho), B.C.
- $22,000 por mes
- Tiempo completo
- Bilingüe
- Español
- Servicio al cliente
Postulación rápida
Customer Service, Sr Associate - GiveX
Shift4 —Cuauhtémoc, CDMX
- Servicio al cliente
- Experiencia en restaurantes
Postulación rápida
Customer Service Representative
Talent Sam —México, Méx.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Microsoft Office
Postulación rápida
10d
Customer Service Representative
NC Recruitment Agency —Ciudad de México, CDMX
- $15,000 por mes
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Outbound Sales Representative
RUI —Paseo del Sol, Son.
- Desde $16,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
- Programa de referidos
Postulación rápida
Remote Customer Service Representative | Bilingual | Mexico
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
French Customer Service Representative
TELUS Digital —Santa Tecla, Coah.
- Administración de personal
- Servicio al cliente
- Sin necesidad de experiencia
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de gimnasio
[El Salvador] German Customer Service Representative
TELUS Digital —Santa Tecla, Coah.
- Administración de personal
- Servicio al cliente
- Sin necesidad de experiencia
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de gimnasio
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Inglés
Postulación rápida
5d

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Customer Service and Sales Representative

D&F Plumbing, Heating and Cooling -
Desde casa

Postulación rápida

Información del empleo

$104 a $174 por hora
Hace 6 días

Cualificaciones

Experiencia en ventas
Servicio al cliente
Inglés
Atención a quejas
Bachillerato
Plomería
Captura de datos

Descripción completa del empleo

Job Summary

D&F Plumbing Heating and Cooling a 99 year company in the Pacific North West region of the states, requires a motivated and trainable team player for a Sales Representative. This position includes an array of duties that demand strong skills in customer relations, data entry, phone interactions, Adherance to scripts while skills in pivoting incorporating company brand and knowledge, must be organization and sales trained. We expect a personality that’s pleasant on the phone, patient with customers and coworkers, and confident in stressful situations.

Both inbound and outbound calls that build rapport, trust and take your knowledge to win new bookings and accounts. Scheduling appointments with sales skills, engaging and connecting with our customers or building a relationship with a new customer are all pieces of this job . The D & F Sales Team handles a range of tasks that directly contribute to the overall flow of productivity and efficiency. You are the first thing a customer experiences and have to know and understand the brand, be coachable, take feedback and work well with a supportive team.

At D&F Plumbing, we pride ourselves on employee satisfaction and reward loyal and enthusiastic members of the team. This fundamental role comes with opportunity for growth and expanded responsibilities and earned insentives at a near-century old business.

Responsibilities

Maintain a high level of professionalism and patience with coworkers and customers
Identify and assess customers’ needs to achieve satisfaction and fast solutions
Build sustainable relationships, positive rapport and trust with customers over the phone
Answer incoming calls regarding service questions, scheduling, payments, billing issues, and general customer concerns
Follow rigid processes
Great note taking, documentation and follow through
Properly use dispatch software to accurately maintain customer records and schedule service team accordingly
Team collaboration and reaching out when help is needed
Schedule customers, technicians efficiently and accurately to improve dispatch and service time-frames
Keep records of customer interactions, process customer accounts and file documents
Learn all aspects of the sales and crm to perform at the highest level at the call center.
Job Booking conversions 70% or higher to start with growth opportunities as your bookings grow
Problem solve to turn frustrated clients into repeat customers
Customer retention
Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution
Follow communication procedures, scripts, guidelines and policies
Punctual and committed to regular attendance - this is a requirement!
Securely take payment information and other pertinent information such as addresses and phone numbers
Keep company and customers’ personal information safe and private
Stay up to date on company deals and promotions and inform customers of discounts they can take advantage of
Alleviate workload for miscellaneous office duties including answering phones, responding to emails, word processing of proposals, field support, project management, and various duties for customers or vendors as needed, invoices, phone interactions, data entry, inventory
Contribute to team effort by accomplishing and achieving results for other tasks or projects as assigned by supervisor

Skills & Qualifications

Excellent communication and phone skills
Quick-learner and adaptable, positive when provided feedback
Experienced with data entry and scheduling or dispatch software systems
Computer and typing proficient, 40+ wpm
Strive to implement systems that benefit the team of employees, customers and D&F Plumbing as a whole
Please apply with an English resume

Job Types: Full-time, Part-time

Pay: $104.00 - $174.00 per hour

Application Question(s):

How many years have you worked in a sales team, selling on phones?
When a client says something you are selling costs too much, how do you respond?
How do you respond when a customer says what you are selling them cost too much?
Please list 3 related references of your supervisors at companies you have worked at in sales in the past. Include Dates you were there.
What is your best work schedule?
Are you ok taking a back ground check?

Education:

High school or equivalent (Preferred)

Experience:

sales: 2 years (Required)

Language:

English (Preferred)

Work Location: Remote

Postulación rápida

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