18 publicaciones de empleo destacadas en td synnex (¡Están contratando!)

Technical Support Analyst L1
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Habilidades de comunicación
13d
Customer Service Analyst Jr.
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Billing Analyst Jr
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Trabajo híbrido
- ERP systems
- Finanzas
- Licenciatura
HR Specialist
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Recursos humanos
Business Development Representative
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Azure
- Mercadotecnia
- Salesforce
13d
Field System Engineer Jr
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Servicio al cliente
Services Architect
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
HR Generalist
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Account Manager
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- CRM software
- Habilidades de comunicación
- Negociación
- Oportunidades de crecimiento
Account Executive, Leap
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Inglés
Cisco Field Technical Consultant
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Ingeniería
- Inglés
- Habilidades de presentación
- Oportunidades de crecimiento
5d
Team Leader Vendor Management (HPE)
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Inglés
- Licenciatura
Vendor Business Manager - HPE (Hybrid IT)
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Mercadotecnia
- Ingeniería
- Licenciatura
Presales Engineer
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Azure
- Inglés
- Habilidades de presentación
10d
Key Account Manager
SkyFort —Punto Sur, Jal.
- $30,000 a $37,000 por mes
- Tiempo completo
- Microsoft Excel
- Mercadotecnia
- Licenciatura
Postulación rápida
New Generation Trainee
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Capacidad analítica
4d
Vendor Business Manager (Alianzas)
TD Synnex —Ex-Hacienda de Guadalupe Chimalistac, CDMX
- Tiempo completo
- Trabajo híbrido
- Mercadotecnia
- Inglés
Accountant
TD Synnex —Benito Juárez, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Finanzas

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Customer Service Analyst Jr.
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Technical Support Analyst L1

TD Synnex -
Benito Juárez, CDMX

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Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Servicio al cliente
Centro de llamadas
Inglés
Habilidades de comunicación

Descripción completa del empleo

Overview

We are looking for a Technical Support Engineer I to provide Level 1 support for network security solutions, primarily focused on Palo Alto Networks environments. This role requires strong English communication skills, foundational experience with firewalls, and availability to work an evening schedule supporting U.S.-based customers.

Key Responsibilities

Provide Level 1 technical support (break-fix) for firewall and network security environments
Troubleshoot and resolve issues related to:
Firewall configurations and policies
VPN connectivity and tunnel setup
Network access and connectivity issues
Handle incoming technical requests and incidents from customers
Support users with configuration changes (e.g., website blocking, access restrictions)
Escalate complex cases to higher support tiers when needed
Follow internal knowledge bases, documentation, and vendor resources to resolve incidents
Maintain clear and professional communication with customers in English
Document incidents, resolutions, and troubleshooting steps

Required Qualifications

1–2 years of experience in technical support or network support roles
Hands-on experience with firewalls (preferably Palo Alto Networks)
Also considered: Fortinet, SonicWall, Checkpoint, or similar
Basic knowledge of:
VPN technologies
Network connectivity and troubleshooting
Advanced / fluent English (mandatory)
Ability to handle technical conversations with U.S. customers
Strong problem-solving and customer service skills
Ability to work in a fast-paced, support-oriented environment

Preferred Qualifications

Experience supporting customers in a call center or service desk environment
Exposure to enterprise environments
Certifications in networking or security (nice to have)

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

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td synnex empleos

Technical Support Analyst L1

Customer Service Analyst Jr.

Billing Analyst Jr

HR Specialist

Business Development Representative

Field System Engineer Jr

Services Architect

HR Generalist

Account Manager

Account Executive, Leap

Cisco Field Technical Consultant

Team Leader Vendor Management (HPE)

Vendor Business Manager - HPE (Hybrid IT)

Presales Engineer

Key Account Manager

New Generation Trainee

Vendor Business Manager (Alianzas)

Accountant

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