20 publicaciones de empleo destacadas en seven 7 (¡Están contratando!)

Customer Experience Representative- Contractor
Alt —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Mejora continua
- Habilidades de comunicación
Postulación rápida
Generalista de Recursos Humanos - Bilingue
SSOE GROUP DE MEXICO —León, Gto.
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
- Seguro dental
- Seguro de vida
6d
Maintenance - MEX - Road Service Agent
C.R. England —Querétaro, Qro.
- Incluye fines de semana
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
MEX - OTR Intern
C.R. England —Querétaro, Qro.
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
CRE - MEX - OTR Intern
C.R. England —Querétaro, Qro.
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
4d
Senior Full Stack Software Engineer
Auction Technology Group —Guadalajara, Jal.
- Informática
- Licenciatura
- JavaScript
Chemical Process Engineer / Ingeniero de Procesos Químicos
PROMAN México —Los Mochis, Sin.
- Tiempo completo
- Ingeniería
- Inglés
- Licenciatura
- Oportunidades de crecimiento
Postulación rápida
Ingeniero Eléctrico Confiabilidad | Reliability Electrical Engineer
PROMAN México —Los Mochis, Sin.
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Administración de personal
Postulación rápida
Human Resources Generalist
SSOE, Inc. —León, Gto.
- Tiempo completo
- Inglés
- Licenciatura
- Seguro dental
- Seguro de vida
ayudante general
seven 7 —Tlalnepantla, Méx.
- $8,800.00 a $9,900.10 por mes
- Contratación urgente
- Experiencia en ventas
- Servicio al cliente
- Manejo de caja
- Horarios flexibles
Postulación rápida
HR Generalist
SSOE GROUP DE MEXICO —León, Gto.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Seguro dental
- Seguro de vida
Postulación rápida
6d
Measurement Technician III
Merit Medical Systems Inc. —Tijuana, B.C.
- Tiempo completo
- Word processing
- Bachillerato
- Capacitación
- Seguro de vida
Tecnico de Mantenimiento - Experto en refrijeracion
Plexus —Guadalajara, Jal.
- Bachillerato
- HVAC
- Experiencia en manufactura
Data Steward Manager, Coro
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- DevOps
- Inglés
Postulación rápida
Gerencia de Ventas Automotriz / Account Executive, Sr Global Sales MX
CPKC —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Experiencia en ventas
- Licenciatura
- Disponible para viajar
Gerente de Tienda
7 Eleven —Huixquilucan, Méx.
- $15,000 a $18,000 por mes
- Tiempo completo
- Bachillerato
- Recursos humanos
- Gestión de venta al por menor
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
14h
Supervisor de Mantenimiento - Mecánico - Petroquímica
Global Executive —Los Mochis, Sin.
- Tiempo completo
- Ingeniería
- Mantenimiento
- Inglés
Postulación rápida
Data Steward Manager, Coro
Bain & Company Inc —City, Hgo.
- Tiempo completo
- Administración de personal
- DevOps
- Inglés
Ingeniero de Aplicaciones Senior/Application Senior Engineer
PROMAN México —Los Mochis, Sin.
- Tiempo completo
- Informática
- ERP systems
- Mantenimiento
- Oportunidades de crecimiento
Postulación rápida
Senior CX Manager
Talkdesk —Desde casa
- Home Office (Desde casa)
- Administración de personal
- PMP
- Salesforce
Postulación rápida

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Customer Experience Representative- Contractor

Alt -
Desde casa

Postulación rápida

Información del empleo

Cualificaciones

Servicio al cliente
Slack
Mejora continua
Habilidades de comunicación

Descripción completa del empleo

Alt is unlocking the value of alternative assets, starting with the $5 B trading-card market. We let collectors buy, sell, vault, and finance their cards in one place and we are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes like Tom Brady and Giannis Antetokounmpo. Our next frontier is real-time pricing at scale—the Alt Value that powers every trade, loan, and product on the platform.

What We Are Looking For

We are seeking a passionate Customer Experience Representative who is both an Alt expert and an active collector, with a deep understanding of the hobby. In this role, you will be responsible for delivering exceptional customer service to Alt's users, using your firsthand knowledge of the platform and the collecting community to address inquiries effectively. As you engage with customers, you will identify trends, spot areas for improvement, and act as an internal advocate, working closely with our Product, Engineering, and Operations teams to enhance the overall customer experience. The ideal candidate possesses strong communication skills, a sense of ownership, and thrives in a fast-paced startup environment. Your ability to empathize with customers and resolve complex issues efficiently will ensure a positive experience for our collectors while helping drive continuous improvement at Alt.

Key Responsibilities

Engage with collectors through chat, email, and phone support, providing knowledgeable assistance regarding the auction process, card valuations, and other platform functionalities.
Handle complex account questions and resolve issues with empathy and care.
Document interactions and escalate issues as necessary to ensure quick resolution.
Collaborate with cross-functional teams to enhance overall service quality and user satisfaction.
Gather customer feedback to identify trends and suggest improvements to the user experience.

What You Bring to the Table

Alt Expertise: Familiarity with Alt's platform is a requirement, preferably an active user with a deep understanding of our offerings
Industry Knowledge: Active collector in the sports and collectibles industry
Experience: 1-2+ years of professional experience
Communication Skills: Strong written and verbal communication skills, with exceptional attention to detail and the ability to connect with users effectively.
Technical Skills: Proficiency in using customer service software and ticketing systems, with experience in Intercom. Familiarity with tools such as Retool, Slack, and Notion is a plus.
Empathy: A passion for helping others and an understanding of the importance of the customer experience
Adaptability: Ability to multitask and manage time effectively while working collaboratively in a fast-paced, start-up environment.
Contractor: This role is a contract position paid $4.00-$5.00 Hourly
Availability: This is a fully remote position with the below shifts (Times in PST)

Wednesday

10:00am – 7:00pm

Thursday

2:00pm – midnight

Friday

12:00pm – 8:00pm

Saturday

8:00am – 5:00pm

Sunday

8:00am – 5:00pm

Postulación rápida

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seven 7 empleos

Customer Experience Representative- Contractor

Generalista de Recursos Humanos - Bilingue

Maintenance - MEX - Road Service Agent

MEX - OTR Intern

CRE - MEX - OTR Intern

Senior Full Stack Software Engineer

Chemical Process Engineer / Ingeniero de Procesos Químicos

Ingeniero Eléctrico Confiabilidad | Reliability Electrical Engineer

Human Resources Generalist

ayudante general

HR Generalist

Measurement Technician III

Tecnico de Mantenimiento - Experto en refrijeracion

Data Steward Manager, Coro

Gerencia de Ventas Automotriz / Account Executive, Sr Global Sales MX

Gerente de Tienda

Supervisor de Mantenimiento - Mecánico - Petroquímica

Data Steward Manager, Coro

Ingeniero de Aplicaciones Senior/Application Senior Engineer

Senior CX Manager

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