20 publicaciones de empleo destacadas en ms contact center (¡Están contratando!)

Travel Consultant Advanced English Speaker (Hybrid in México)
American Express —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Outlook
- Experiencia en ventas
- Servicio al cliente
Premium Travel Counselor (Hybrid)
American Express —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Outlook
- Experiencia en ventas
- Servicio al cliente
- Seguro dental
- Permiso de maternidad y paternidad
Fully Bilingual Premium Travel Consultant (Hybrid) | Mexico City
American Express —Ciudad de México, CDMX
- Incluye fines de semana
- Bilingüe
- Microsoft Outlook
- Experiencia en ventas
- Seguro dental
- Permiso de maternidad y paternidad
14d
Service Delivery Manager
Capital Empresarial Horizonte —Monterrey, N. L.
- $45,000 a $50,000 por mes
- Tiempo completo
- PMP
- Ingeniería
- Inglés
Postulación rápida
Customer Care Representative
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Correo electrónico
- Servicio al cliente
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
8d
Service Delivery Manager/ Monterrey
Capital Empresarial Horizonte —Monterrey, N. L.
- $40,000 a $45,000 por mes
- Tiempo completo
- Ingeniería
- ERP systems
- Inglés
Postulación rápida
10d
BANAMEX Analista Intermedio de Gestión del riesgo de cumplimiento - Internal Control Report Governance
Citi —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
2d
Analyst, Customer Collaboration (CLD)
Mondelēz International —Colonia Santa Fe, CDMX
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Microsoft Office
- Permiso de maternidad y paternidad
Lead Platinum Support Account Manager
Sprinklr —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Bilingüe
- Administración de personal
- Gestión de redes sociales
- Vacaciones adicionales o permisos con goce de sueldo
Bilingual Operations Specialist
First Advantage —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Inglés
CUSTOMER SERVICE SPECIALIST II
TE Connectivity —Tlalnepantla, Mor.
- Servicio al cliente
- Salesforce
- Inglés
- Plan de adquisición de acciones empresariales
Perfect Execution And Continuous Improvement Manager
Emerson —Nuevo Laredo, Tamps.
- Tiempo completo
- Bilingüe
- AutoCAD
- Doctorado
Infrastructure Engineer
Arrow Electronics, Inc. —Zapopan, Jal.
- $31,575 a $44,000 por mes
- Tiempo completo
- Microsoft Outlook
- Inglés
- Microsoft Office
- Seguro dental
- Seguro de la vista
Sr HR Business Partner, PXT
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Lerma de Villada, Méx.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Implementation Consultant - Lead
Sprinklr —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Gestión de redes sociales
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Project Manager
Emerson —Mexicali, B.C.
- $366,200 a $523,200 por año
- Tiempo completo
- Microsoft Excel
- Oracle
- Administración de personal
- Permiso de maternidad y paternidad
- Seguro de la vista
Operational Controls Manager
Novartis —Insurgentes, QRoo.
- Tiempo completo
- Bilingüe
- Administración de personal
- Salesforce
Maintenance Area Manager, Amazon Reliability Maintenance Engineering - IntlRME
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Desktop Support Associate-Helpdesk
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Property Onboarding Manager (Global)
AvantStay —Edo. de México
- Tiempo completo
- Administración de personal
- Salesforce
- Licenciatura

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Travel Consultant Advanced English Speaker (Hybrid in México)

American Express -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Microsoft Outlook
Experiencia en ventas
Servicio al cliente
Inglés
Microsoft Office

Descripción completa del empleo

This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.

Card Members will be based in the United States and all business will be conducted in English. Very high levels of written and verbal communication are required.
High-end customer service or sales roles experience in tourism, travel, or cruise and tours.
Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high volume servicing environment.
Basic geography knowledge with ability to locate continents, countries and key travel destinations world-wide.
Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism.
Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style.
Computer literate and able to navigate computer applications and personal devices, can navigate PC and basic MS Office easily.
Ability to succeed in a result-focused environment, with a healthy desire to meet and exceed goals.

You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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ms contact center empleos

Travel Consultant Advanced English Speaker (Hybrid in México)

Premium Travel Counselor (Hybrid)

Fully Bilingual Premium Travel Consultant (Hybrid) | Mexico City

Service Delivery Manager

Customer Care Representative

Service Delivery Manager/ Monterrey

BANAMEX Analista Intermedio de Gestión del riesgo de cumplimiento - Internal Control Report Governance

Analyst, Customer Collaboration (CLD)

Lead Platinum Support Account Manager

Bilingual Operations Specialist

CUSTOMER SERVICE SPECIALIST II

Perfect Execution And Continuous Improvement Manager

Infrastructure Engineer

Sr HR Business Partner, PXT

Implementation Consultant - Lead

Project Manager

Operational Controls Manager

Maintenance Area Manager, Amazon Reliability Maintenance Engineering - IntlRME

Desktop Support Associate-Helpdesk

Property Onboarding Manager (Global)

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