20 publicaciones de empleo destacadas de it technical support en tijuana b.c. (¡Están contratando!)

IT Business Analyst I
Seguros Confie —Tijuana, B.C.
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Infrastructure Support L3
Seguros Confie —Tijuana, B.C.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Mantenimiento
- Linux
Robotics Engineer: Applications
GrayMatter Robotics —Tijuana, B.C.
- $30,000 a $60,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- CAD
- Inglés
- C++
- Seguro dental
- Seguro de la vista
Sr Analyst, Infrastructure & Facilities
Baxter —Tijuana, B.C.
- Bilingüe
- Informática
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Compliance Assistant
Redial BPO —Tijuana, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
11h
Controls Intern-
Solar Turbines —Tijuana, B.C.
- Inglés
- Controlador Lógico Programable
- Licenciatura
14d
Electromechanical Technician B
Mammotome —Tijuana, B.C.
- Tiempo completo
- Mantenimiento
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
Cloud Engineer
Teradata —Tijuana, B.C.
- Tiempo completo
- Azure
- Oracle
- Informática
Sr Eng, MIP-Engineering
Baxter —Tijuana, B.C.
- Bilingüe
- Inglés
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
Health Safety and Sustainability Engineer
Autoliv Mexico —Tijuana, B.C.
- Inglés
- Licenciatura
- Disponible para viajar
14d
Manufacturing Engineering Specialist
Vertiv —Tijuana, B.C.
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Quality and Assurance Analyst
Redial BPO —Tijuana, B.C.
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
Postulación rápida
3d
Supplier Quality Specialist (Electronics)
Hunter Douglas —Tijuana, B.C.
- Administración de personal
- Licenciatura
- Mejora continua
- Seguro dental
- Seguro de la vista
Postulación rápida
SoC Design and Integration Engineer
Qualcomm —Tijuana, B.C.
- Doctorado
- Informática
- Maestría
Developer, I&E Data Compliance
Vistance Networks —Tijuana, B.C.
- Microsoft Excel
- Microsoft Access
- Oracle
Técnico de Estructuras Aeronáuticas / Aircraft Structures Technician
AAA USA —Tijuana, B.C.
- $30 a $36 por hora
- Incluye fines de semana
- Inglés
- Ensamblaje
- Experiencia en manufactura
- Programa de referidos
Postulación rápida
Project Management intern
Schneider Electric —Tijuana, B.C.
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Health Safety and Sustainability Engineer
Autoliv Inc. —Tijuana, B.C.
- Inglés
- Licenciatura
- Disponible para viajar
14d
Digital Product Manager
Thermo Fisher Scientific —Tijuana, B.C.
- $113,500 a $155,000 por año
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Ayuda o servicio de transporte
- Plan de adquisición de acciones empresariales
Senior Manufacturing Automation Engineer
Watkins Wellness —Tijuana, B.C.
- Tiempo completo
- Bilingüe
- Administración de personal
- CAD
- Vacaciones adicionales o permisos con goce de sueldo

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IT Business Analyst I

Seguros Confie -
Tijuana, B.C.

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Información del empleo

Tiempo completo
Hace 3 días

Cualificaciones

Jira
Microsoft Powerpoint
Microsoft Word
ITIL Foundation
Microsoft Excel
Administración de personal
Análisis de negocios
Análisis de datos
Visio
SQL
Pruebas de aceptación de usuario
SharePoint
Desarrollo de software
ServiceNow
Recursos humanos
Liderazgo

Descripción completa del empleo

Job Information

Department Name INFORMATION TECHNOLOGY
Job Type Full time
Industry Technology
Service Now Ticket RITM0011010
Modality WFH
Work Experience 1-3 years
Assigned Recruiter Contact [email protected]
Date Opened 08/31/2026
City Tijuana
State/Province Baja California
Country Mexico
Zip/Postal Code 22010

Job Description

The IT Business Analyst I supports the design, documentation, and communication of business and technical requirements for new applications, integrations, and process improvements.

This role serves as a liaison between business stakeholders and technical teams, ensuring solutions are well-defined, properly scoped, and traceable throughout the delivery lifecycle. Working under supervision, the BA I assists in conducting discovery sessions, documenting workflows, preparing user stories, and supporting QA and UAT efforts. This is an entry-level analytical role designed to build expertise in requirements elicitation, documentation discipline, and process understanding, forming the foundation for future leadership in business or technical project management.

Requirements Gathering & Documentation

Assist in conducting requirement-gathering sessions with business stakeholders and subject-matter experts.
Document functional, non-functional, and technical requirements under the guidance of senior analysts or project leads.
Develop process flow diagrams, current/future state analyses, and user story drafts in alignment with project scope.
Maintain traceability between requirements, design, and testing artifacts within the project lifecycle.

Business Process Analysis

Observe and document existing workflows, identifying pain points, bottlenecks, or inefficiencies.
Collaborate with senior analysts and developers to translate operational needs into system requirements.
Support creation of use cases, data maps, and reference documentation for integration or enhancement requests.

Collaboration & Communication

Act as a communication bridge between business teams and technical staff, clarifying requirements and priorities.
Participate in stand-ups, sprint planning, and project review meetings to track status and dependencies.
Support the preparation of project documentation, release notes, and training materials for end-users.
Ensure timely and accurate updates of tickets or project tasks in Jira or other tracking systems.

Testing & Validation Support

Assist QA teams and stakeholders in validating solution behavior against requirements.
Participate in UAT sessions and log findings, feedback, and retest confirmations.
Support defect triage by tracing issues to their original requirements or design artifacts.

Continuous Learning & Process Maturity

Learn and apply ITIL, Agile, and SDLC principles in day-to-day work.
Contribute to improvement of templates, documentation practices, and knowledge repositories (e.g., the KB Vault).
Pursue ongoing skill development in business process modeling, data analysis, and solution design.

Requirements

Specialized knowledge:

Foundational understanding of software development lifecycles (SDLC) and Agile methodologies.
Basic knowledge of business process analysis, requirements documentation, and system design principles.
Familiarity with data flow, integration concepts, and change control procedures.
Strong analytical and problem-solving mindset with the ability to synthesize information from multiple sources.
Clear written and verbal communication skills and attention to documentation accuracy.

Computer knowledge:

Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Teams, SharePoint) for documentation and collaboration.
Familiar with Atlassian Jira or equivalent tools for project tracking and user story management.
Experience using Visio for process mapping and diagramming.
Exposure to SQL or data query concepts for simple validation or investigation.
Basic understanding of cloud-based applications, API dependencies, or system integrations preferred.

Experience:

1–3 years of experience in business analysis, project coordination, or system support, ideally within a technology or operational environment.
Demonstrated experience documenting requirements, tracking issues, or supporting project teams.
Educational foundation in Information Systems, Business Administration, or Computer Science, or equivalent practical experience.
Prior exposure to Agile/Scrum or ITIL-based processes preferred.

Benefits

Paid days off
Competitive weekly salary
Great location (Zona Río, Tijuana)
Benefits by law and more
Private Health Insurance and Preventative Care
Friendly work environment
Savings Fund and voluntary Savings Account
Financing and discounts at various establishments around the city
Career growth opportunities
Constant motivational events and more!

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it technical support empleos en tijuana b.c.

IT Business Analyst I

Infrastructure Support L3

Robotics Engineer: Applications

Sr Analyst, Infrastructure & Facilities

Compliance Assistant

Controls Intern-

Electromechanical Technician B

Cloud Engineer

Sr Eng, MIP-Engineering

Health Safety and Sustainability Engineer

Manufacturing Engineering Specialist

Quality and Assurance Analyst

Supplier Quality Specialist (Electronics)

SoC Design and Integration Engineer

Developer, I&E Data Compliance

Técnico de Estructuras Aeronáuticas / Aircraft Structures Technician

Project Management intern

Health Safety and Sustainability Engineer

Digital Product Manager

Senior Manufacturing Automation Engineer

Quiero recibir la alerta de empleo más reciente para it technical support en tijuana b.c.

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