6 publicaciones de empleo destacadas de supervisor/a de call center en querétaro de arteaga (¡Están contratando!)

Compliance - MEX - Log Auditor T1
C.R. England —Querétaro, Qro.
- $11,625 por mes
- Administración de personal
- Licenciatura
- Presencial
Postulación rápida
Transaction Review Associate
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
14d
AUDITOR NOCTURNO FIESTA AMERICANA HACIENDA GALINDO RESORT & SPA, SAN JUAN DEL RIO, QUERÉTARO
Grupo Posadas —Querétaro, Qro.
- Nocturno
- Inglés
- Actividades administrativas
- Manejo de caja
8d
MEX - DED Logistics Coordinator T2
C.R. England —Querétaro, Qro.
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
11d
Compliance - MEX - Log Auditor
C.R. England —Querétaro, Qro.
- Incluye fines de semana
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
11d
MEX - DED - MEX - Logistics Coordinator T2
C.R. England —Querétaro, Qro.
- Incluye fines de semana
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
11d

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Transaction Review Associate
Ria Money Transfer (Dandelion) —Querétaro, Qro.
Analyze information for transactions under compliance thresholds. Advance Ability to detect and report suspicious transactions.
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Customer Service & Collaboration Jr. Associate
Kellanova —San Antonio de la Punta, Qro.
Customer Relationship Management: Lead meetings with customer replenishment, supply chain, and commercial stakeholders to align strategies, review performance,…
1d

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Compliance - MEX - Log Auditor T1

C.R. England -
Querétaro, Qro.

Postulación rápida

Información del empleo

$11,625 por mes

Beneficios

Programa de tutoría a empleados

Cualificaciones

Administración de personal
Licenciatura

Descripción completa del empleo

About C.R. England, Inc.

Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.

C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces™ Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.

Committed to giving back the community, learn more about C.R. England Inc.’s goal of providing one million meals to children annually through partnerships with local food banks by visiting www.oneagainstchildhoodhunger.com.

Shift: M-F 7:00 am - 4:00 pm
Salary: $11,625 MXN
Role Purpose: Position is at the very center of a fast-paced compliance environment. Person should possess an in-depth knowledge of all Hours of Service (HOS) rules and the ability to professionally communicate with driver employees and Independent Contractors while maintaining a positive team oriented attitude. Person must be organized and engaged with the team.

Duties and Responsibilities: The Log Specialist provides outstanding service acting as the primary point of contact for our current drivers and contractors. Log Specialists are responsible for educating and retraining drivers who are in non-compliance with Federal, State, and Local Laws, and Company Policies relating to Hours of Service Rules. The primary goal is to protect the organization, and its drivers, from legal compliance risk through proper and thorough management of non-compliant drivers via education and/or discipline, up to and including termination of employment.

A person in this position performs the following functions:

Expertly manage and make unilateral decisions related to reeducation and discipline of non-compliant drivers, including termination of employment.
Seamlessly fill in as acting Compliance Manager during manager’s absence, such as: Handling internal employee mentoring, management and discipline, managing the automated call system, attending meetings, providing HOS guidance to other internal and external agencies, etc.
Adeptly evaluate drivers, both in-person and via phone, to provide Hours of Service and fatigue related guidance.
Skillfully utilize Reasonable Suspicion Training to effectively identify alcohol or drug impaired employees.
Mentor and educate both drivers and coworkers on detailed complexities of Federal Hours of Service logging rules and Electronic Logging Devices.
Professionally handle high volume calls from current C.R. England driver employees and Independent Contractors regarding general and specific HOS questions, re-education, discipline, and additional driver support issues.
Thoroughly and efficiently gather employee information, assess and provide support.
Ability to utilize and navigate through multiple computer systems simultaneously.
Be dependable and meet all attendance requirements.
Resolve driver issues via one call resolution guidelines and/or escalated process.
Ability to accept and embrace changes within the Logs Department.
Must manage time effectively with minimum supervision
Practice and observe safety rules and regulations and encourage others to do so at all times
Always conduct yourself in a manner that reflects a positive, professional image. Must maintain a high standard of personal grooming and follow all uniform guidelines per your position and company policies.
Treat each individual with care, dignity, fairness, respect and recognition
Works productively with direct supervisor and peers.
Displays and encourages teamwork in the department.
Adheres to all policies and procedures as set forth by the Corporation and ensures that all employees are knowledgeable of and adhere to all standards set for by the Corporation.

Education and Experience:

4-year College Degree strongly preferred.
One or more years of experience in the transportation industry is preferred, ideally in a compliance environment.
Stable work history.
Strong detail orientation and excellent communication/listening skills.
Ability to pass background checks and drug screening.
Demonstrates passion for excellence with respect to treating and caring for driver employees.
Highly developed sense of integrity and commitment to driver satisfaction.

C.R. England is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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