20 publicaciones de empleo destacadas de quality assurance en querétaro de arteaga (¡Están contratando!)

Regional Service Delivery Manager for Service Desk
Siemens Energy —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- Maestría
3d
Senior Project Manager
MedTrainer, Inc. —Querétaro, Qro.
- $60,000 a $70,000 por mes
- Home Office (Desde casa)
- Administración de personal
- Informática
- DevOps
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de gimnasio
Postulación rápida
Supplier Quality Assurance Engineer
Dana Incorporated —Querétaro, Qro.
Sr Quality Manager - Medical Devices
Abbott Laboratories —Querétaro, Qro.
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
4d
Técnico de Calidad Jr
Zebra Technologies —Querétaro, Qro.
- Tiempo completo
- Microsoft Word
- Español
- Microsoft Excel
Superintendent, Production
Yanfeng Automotive —Querétaro de Arteaga
- Tiempo completo
- Servicio al cliente
- Inglés
- Experiencia en manufactura
Infrastructure Specialist
Morgan Advanced Materials —San Juan del Río, Qro.
- Tiempo completo
- Azure
- Administración de personal
- Informática
Launch Engineer
Harman International —Querétaro, Qro.
- Administración de personal
- Inglés
- Licenciatura
Internal Audit Senior Manager - LATAM
Mars —Querétaro, Qro.
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
3401 Systems Requirements Engineer Jr
ALTEN MÉXICO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- C++
- Licenciatura
Postulación rápida
Software QA Engineer
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Tiempo completo
- Informática
- DevOps
- SQL
- Seguro de vida
Postulación rápida
Digital Marketing Manager
Redwood Logistics —Centro, Qro.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- Inglés
- Seguro de vida
Postulación rápida
Senior Associate IICE
PwC —Querétaro, Qro.
- Tiempo completo
- Inglés
- Licenciatura
11d
QA/QC - Construction Project
Soben part of Accenture —Querétaro, Qro.
- Tiempo completo
- Bilingüe
- PMP
- Inglés
Postulación rápida
Web Content Specialist
Eaton —Querétaro, Qro.
- Administración de personal
- Mercadotecnia
- Inglés
3400 Systems Requirements Engineer MED
ALTEN MÉXICO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- C++
- Licenciatura
Postulación rápida
Contract & Claim Manager - Manufacturing Construction Projects, Guanajuato
Turner & Townsend —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- Contratos
Postulación rápida
3403 Systems Requirements Engineer Jr-IEJ
ALTEN MÉXICO —Querétaro, Qro.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- C++
- Licenciatura
Postulación rápida
SAP Transformation Assurance Senior Manager
Mars —Querétaro, Qro.
- Licenciatura
- Desarrollo de software
Warranty Project Manager
Siemens Energy —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Licenciatura
- Manejo de conflictos
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
12d

Quiero recibir la alerta de empleo más reciente para quality assurance en querétaro de arteaga

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

quality assurance jobs near querétaro de arteaga

Empleos de Quality Manager en Querétaro, QRO.

Empleos de Quality Assurance en Querétaro, QRO.

Empleos de Engineer en Querétaro, QRO.

Empleos de Senior Project Manager en Querétaro, QRO.

Empleos de Customs Specialist en Ciudad De México

Empleos de It Specialist en Monterrey, N. L.

Empleos de Document Specialist en Ciudad De México

Empleos de Pricing Specialist en Jalisco

Empleos de Project Manager en Monterrey, N. L.

Empleos de Customer Service en San Luis Potosí

Empleos de Service Delivery Manager en Monterrey, N. L.

Empleos de Service Delivery Manager en Ciudad De México

Empleos de Service Desk en Ciudad De México

Empleos de Digital Marketing Manager en Coyoacán, CDMX

Empleos de Marketing Home Office en Guadalajara, JAL.

Empleos de Marketing en Durango

Empleos de Marketing Remoto en Puebla, PUE.

Empleos de Project Manager en León, GTO.

Empleos de Quality Manager en San Luis Potosí, S. L. P.

Empleos de Sales Manager en Monterrey, N. L.

Regional Service Delivery Manager for Service Desk

Siemens Energy -
Querétaro, Qro.

Postúlate ahora

Información del empleo

Tiempo completo
Hace 3 días

Cualificaciones

Administración de personal
Informática
Gestión de incidentes
Gestión de proveedores
Maestría
Licenciatura
Mejora continua
ServiceNow
Negocios
Tecnologías de la información

Descripción completa del empleo

A Snapshot of Your Day

As Regional Service Delivery Manager for Service Desk, your day will focus on ensuring high-quality IT Service Desk delivery across North America and LATAM. You will act as the regional escalation contact for service delivery topics, represent IT to the regional business and users, and collaborate closely with the Global Service Desk Manager to ensure efficient, transparent, and timely support for Siemens Energy employees. You will monitor service performance, drive continuous improvement, support regional major incident management, and help ensure that IT standards, security expectations, SLAs, and KPIs are consistently met.

How You’ll Make an Impact

Ensure agreed Service Desk delivery for the assigned region, monitoring performance against SLAs, KPIs, and local business expectations.
Act as the regional escalation point for North America and LATAM, ensuring user complaints, enquiries, and escalations are recorded, handled, and resolved effectively.
Oversee regional Major Incident activities and coordinate communication with business stakeholders during operational issues or service disruptions.
Analyze Service Desk performance, collect regional input for improvement planning, and drive continuous service improvement initiatives across the region.
Partner with global Service Desk leadership, local IT providers, On-Site Support teams, and business stakeholders to ensure consistent service delivery and business alignment.

What You Bring

Bachelor’s or Master’s degree in Computer Science, Information Technology, Service Management, or an equivalent field.
7–9 years of total professional experience in a similar IT service delivery or service management role, ideally within a global environment.
Strong knowledge and hands-on experience with ITIL practices, including Incident Management, Change Management, Problem Management, Major Incident Management, and Knowledge Management.
Strong experience working with ServiceNow, service assurance principles, vendor management, SLA/KPI governance, and Service Desk deliverables.
Excellent stakeholder management, negotiation, mediation, escalation, and de-escalation skills, with the ability to act as a trusted SPoC for regional escalations.
Strong communication, organization, prioritization, and relationship management skills, with a customer-focused mindset and the ability to work effectively under pressure.

Key areas of focus

Regional Service Desk delivery, SLA/KPI performance, and user satisfaction
Escalation management, Major Incident oversight, and business communication
ITIL-based service management, ServiceNow usage, and continuous service improvement
Vendor coordination, local service provider steering, and collaboration with global and regional IT teams

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

https://jobs.siemens-energy.com/jobs

Postúlate ahora

Refina tu búsqueda

quality assurance empleos en querétaro de arteaga

Regional Service Delivery Manager for Service Desk

Senior Project Manager

Supplier Quality Assurance Engineer

Sr Quality Manager - Medical Devices

Técnico de Calidad Jr

Superintendent, Production

Infrastructure Specialist

Launch Engineer

Internal Audit Senior Manager - LATAM

3401 Systems Requirements Engineer Jr

Software QA Engineer

Digital Marketing Manager

Senior Associate IICE

QA/QC - Construction Project

Web Content Specialist

3400 Systems Requirements Engineer MED

Contract & Claim Manager - Manufacturing Construction Projects, Guanajuato

3403 Systems Requirements Engineer Jr-IEJ

SAP Transformation Assurance Senior Manager

Warranty Project Manager

Quiero recibir la alerta de empleo más reciente para quality assurance en querétaro de arteaga

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado