20 publicaciones de empleo destacadas de service support en querétaro, que (¡Están contratando!)

Specialist Customer Order Fulfilment (Fully remote)
Ball Corporation —Querétaro, Qro.
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- ERP systems
Postulación rápida
1d
Customer Service Representative Jr
Avery Dennison —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Customer Service Representative
Avery Dennison —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Programa de bienestar
Postulación rápida
Customer Service Analyst
Kellanova —San Antonio de la Punta, Qro.
- Servicio al cliente
- ERP systems
- Inglés
13d
Customer Service Representative
Phillips Medisize —Querétaro, Qro.
- Administración de personal
- Servicio al cliente
- ERP systems
Service Support Specialist Jr.
Ericsson —Querétaro, Qro.
- Microsoft Excel
- Servicio al cliente
- Mantenimiento
1d
Customer Support Specialist
Accelleron —Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro de vida
Call Center Agent Residential
Eaton —Querétaro, Qro.
- Bilingüe
- Microsoft Word
- CRM software
3d
Customer Service Representative (Import Operations)
Buckland —Querétaro, Qro.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Agent Support Representative
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
Black Belt - Continuous Improvement Specialist
JANA Engineering Services de Mexico. —Colinas del Cimatario, Qro.
- $20,000 a $30,000 por mes
- Tiempo completo
- Inglés
- Licenciatura
- JavaScript
Postulación rápida
Data Center Operations Manager, DCC Communities
Amazon Data Services MX, S. de —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- Licenciatura
3d
IT Support Engineer
Alten México —Querétaro, Qro.
- $28,000 a $32,000 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- Python
Postulación rápida
Customer Service Representative
Mold-Masters —Querétaro, Qro.
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- ERP systems
IT Business Analyst & Process Owner ServiceNow
Eaton —Querétaro, Qro.
- Bilingüe
- Administración de personal
- Licenciatura
19h
AP Analyst-2
PPG —Querétaro, Qro.
- Tiempo completo
- Oracle
- ERP systems
- Licenciatura
Postulación rápida
On site resident Field Technical Support & Tech Consulting - Nonstop systems
Hewlett Packard Enterprise —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- Informática
- Servicio al cliente
Analyst - Business Partner Administrator, Global Master Data Governance
AptarGroup, Inc. —Querétaro, Qro.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Mexican Customs Service Representative
Buckland —Querétaro, Qro.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
CSR-Order Entry Administrator
The Gund Company - Mexico —El Marqués, Qro.
- CRM software
- Diagramas
- ERP systems
Postulación rápida

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Specialist Customer Order Fulfilment (Fully remote)

Ball Corporation -
Querétaro, Qro.

Postulación rápida

Información del empleo

Hace 1 día

Cualificaciones

Francés
JD Edwards
Administración de personal
Servicio al cliente
ERP systems
Inglés
Microsoft Office
Experiencia en manufactura
Tecnologías de la información

Descripción completa del empleo

At Ball, integrity and trust are the foundation of who we are. Guided by our core values —"We Care. We Work. We Win.”— we create a culture where every voice matters, and every idea drives progress.

Together with our global employees, customers, and partners, we’re turning bold sustainability goals into reality and shaping a future we can all be proud of.

Create a new future. Apply Today.

Primary purpose of the position:

As a Customer Service Representative specializing in manufacturing, you will be the primary liaison between our customers and our internal production, sales, and logistics teams. Your main goal will be to ensure high customer satisfaction by managing inquiries related to products, orders, lead times, and shipments. This dynamic role requires an organized individual with a sense of urgency and strong problem-solving skills to navigate the complexities of production schedules and delivery timelines

Essential Responsible Areas:

Serve as the primary point of contact for customer inquiries via phone, email, and chat responding professionally and in a timely manner.
Process customer orders, changes, and returns efficiently and accurately
Ensure customer adherence to order guidelines within guidelines and proactively recommend improvements to order management processes
Coordinate with the graphics, master data, IT, production, shipping and quality departments to track order status, verify delivery dates, expedite shipments, and provide accurate lead times to customers
Resolve customer complaints and issues regarding orders, billing, or damaged goods, working with internal teams (e.g., Quality Control, Accounting) to find appropriate solutions
Maintain accurate business data within the ERP system to support order processes
Provide feedback to management and other departments regarding recurring customer issues and opportunities to facilitate continuous process improvement
Foster and maintain effective working relationships within the department, division, group, and organization, promoting a positive and productive work environment

Position Requitements and Competencies:

Customer service experience, preferably within a manufacturing or industrial environment
Ability to work both independently and collaboratively as part of a team
A positive attitude, empathy, and patience when dealing with customer concerns

Professional & Education Qualification:

Job or University related experience
Ability to handle sensitive and propriety information in a confidential matter
Regular and predictable attendance
Ability to work overtime as directed by management

Skills

ERP Experience, JDE a +
Ability to work independently within all Microsoft office product suite
Customer orientation and ability to adapt and respond to different types of characters

Languages

Essential: English
Desirable: Spanish, French Canadian

Compensation & Benefits:

Expected Hiring Salary Range: $####, - $#### (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
This role will be eligible to participate in the annual incentive compensation plan.
Please visit our "Total Rewards" page to learn more about Ball’s comprehensive benefits structure.
Onsite Work Environment: This position requires regular in-person engagement by working on-site. Travel and local commute between Ball locations and other possible non-Ball locations may be required.
Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for { DIRECTOR & ABOVE: four (4) or more days } { BELOW DIRECTOR three (3) or more work days} per work week (with core collaboration days of Tuesday, Wednesday, and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role.

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation, or any other non-merit characteristic.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).
Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

No agencies please.

Postulación rápida

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