20 publicaciones de empleo destacadas de customer service team lead en jalisco (¡Están contratando!)

Collections Team Lead
HP —Tlaquepaque, Jal.
- Tiempo completo
- Sin disponibilidad para viajar
- Liderazgo
11d
Email Operations & Communications Specialist
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- $53,350 a $80,000 por mes
- Tiempo completo
- Administración de personal
- HTML
- Seguro dental
- Seguro de la vista
10d
Customer Care Specialist (Retention)
Nextiva —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Customer Care Billing Specialist
Nextiva —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
Client Operations Manager - Americas
Kodak Alaris —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- ERP systems
- Seguro de vida
Postulación rápida
12d
Loan Servicing Agent Mexico
RESORTCOM INTERNATIONAL MEXICO —Guadalajara, Jal.
- $20,000 a $23,000 por mes
- Turno de 8 horas
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
- Seguro de vida
Postulación rápida
Validation and Verification Team Leader
Bosch Group —Guadalajara, Jal.
- $19,000 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Liderazgo
- Administración del tiempo
- Programa de referidos
Postulación rápida
9d
Customer Service & Planning Supervisor
IEE —Zapopan, Jal.
- Administración de personal
- Servicio al cliente
- Inglés
Customer Success Manager
Diligent Corporation —Guadalajara, Jal.
- Administración de personal
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Marketing Manager, Campaign Management
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- $69,350 a $84,150 por mes
- Tiempo completo
- Oracle
- Administración de personal
- Salesforce
- Seguro dental
- Seguro de la vista
Jr. Customer Support Specialist - Guadalajara, MX - (Portuguese Required)
TeamViewer Germany GmbH —Guadalajara, Jal.
- Inglés
- Microsoft Office
- Bachillerato
- Seguro de vida
Postulación rápida
Commercial Manager | Printing Inks Industry
IDEAS Y SOLUCIONES S.A DE C.V —Guadalajara, Jal.
- $80,000 a $88,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Seguro de gastos médicos
- Seguro de vida
Postulación rápida
Purchasing Team Lead
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Senior Content Governance Specialist
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- $90,158.33 a $100,000.00 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Habilidades de comunicación
- Seguro dental
- Seguro de la vista
Customer Support Representative CSR
Intugo —Ciudad Del Sol, Jal.
- $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Programa de referidos
Postulación rápida
5d
Customer Operations Manager
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
CRM Lead
Slice —Guadalajara, Jal.
- Home Office (Desde casa)
- Inglés
- HTML
- Vacaciones adicionales o permisos con goce de sueldo
Manager - Front Desk
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Bachillerato
- Recepción
- Servicios a huéspedes
Talent Acquisition Coordinator - IN
PAYLOCITY CORPORATION —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Servicio al cliente
- Microsoft Office
- Programa de referidos
Postulación rápida
Supply Chain Programs & Services Manager
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Licenciatura
- Sin título de educación superior
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo

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Collections Team Lead

HP -
Tlaquepaque, Jal.

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Información del empleo

Tiempo completo
Hace 11 días

Cualificaciones

Liderazgo

Descripción completa del empleo

Collections Team Lead

Description -

As a Collections Team Lead/Resolver, you will coordinate the collections analyst and provide operational support in escalations and other business-related topics, acting as back-up for the Manager, accelerating the collector's ability to build a strategic relationship with customers. Support the collectors so they can understand our customer’s business models, identify challenges in the payment process, and find solutions on how to accelerate cash flow.

What skills are we looking for?

Strong leadership skills, and ability to easily onboard and develop people.
Capable of elevating the performance through execution and innovation.
Be strategic enough to anticipate and define changes.
knowledgeable of collections processes.
Strong Communication skills.
Passion to work in a team environment.
Demonstrated high-performance track record.

What will your responsibilities consist of?

Responsible for overall team metrics and performance.
Mentor and coach team to effectively resolve aged issues.
Ensure the team is effectively communicating with internal and external partners.
Subject matter expert and frontline contact for the manager on team-related issues.
Conduct regular account reviews with team members to address problematic situations that may lead to undesirable results.
Lead escalation reviews and meetings with collectors, and internal and external partners.
Provide feedback on team members for training and review purposes.
Monitor the technical competence of each team member.
Leads by example living the HP Way Now and always displaying the Leadership Attributes.
Acts as Operational backup of the manager.
Makes sure that the team is using the appropriate collections systems and processes at the expected level.
Provides guidance and coaching to team members on how to utilize collection systems to their full potential.
Displays leadership skills in direct discussions and provides advice and guidance to the team on operational issues.
Uses alternative communication methods to obtain response/action for the issues brought up by the team: calls, conference calls, face-to-face meetings.
Keeps up-to-date internal partner’s contacts list for the entire team portfolio (BU Ops, AR, BU Finance, Controllership, OM, etc.) and shares it with the team.
Has regular discussions and builds solid relationships and networking with Internal Partners (Sales, Order management, BU Finance, Controllership, Credit, Legal, Default and Recovery, Tax, PMO) or External Partners.
Keeps up-to-date internal partner’s contacts list for the entire team portfolio (AR, BU Finance, Controllership, OM, etc.) and shares it with the team.
May develop team motivation and cohesion by proposing and coordinating team activities.
May contribute to or lead the VIA score improvement actions at the team level.

#LI-POST

Job -

Finance

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "

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Refina tu búsqueda

customer service team lead empleos en jalisco

Collections Team Lead

Email Operations & Communications Specialist

Customer Care Specialist (Retention)

Customer Care Billing Specialist

Client Operations Manager - Americas

Loan Servicing Agent Mexico

Validation and Verification Team Leader

Customer Service & Planning Supervisor

Customer Success Manager

Marketing Manager, Campaign Management

Jr. Customer Support Specialist - Guadalajara, MX - (Portuguese Required)

Commercial Manager | Printing Inks Industry

Purchasing Team Lead

Senior Content Governance Specialist

Customer Support Representative CSR

Customer Operations Manager

CRM Lead

Manager - Front Desk

Talent Acquisition Coordinator - IN

Supply Chain Programs & Services Manager

Quiero recibir la alerta de empleo más reciente para customer service team lead en jalisco

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