20 publicaciones de empleo destacadas de support engineer en guadalajara, jal (¡Están contratando!)

Application Support Engineer
EPAM Systems, Inc. —Guadalajara, Jal.
- Azure
- Administración de personal
- DevOps
- Vacaciones adicionales o permisos con goce de sueldo
Drafter
Sparrow Search —Guadalajara, Jal.
- $30,000 a $35,000 por mes
- Tiempo completo
- CAD
- ERP systems
- Inglés
- Seguro de vida
Postulación rápida
Global Quality & Service Coordinator
SMTXTRA MEX —Balcones Del Sol, Jal.
- $22,000 a $25,000 por mes
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Estacionamiento gratuito
Postulación rápida
Senior Engineer Customer Applications
Infineon Technologies AG —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Maestría
- Licenciatura
Electronic Engineer
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Seguro dental
- Seguro de la vista
Cloud Support Engineer/Specialist
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Licenciatura
- Linux
Sr. Full Stack Engineering
Bizee Powered by Incfile —Puerta Aqua, Jal.
- $50,000 a $60,000 por mes
- Tiempo completo
- Informática
- Inglés
- Java
- Estacionamiento gratuito
- Descuento de gimnasio
Postulación rápida
Product Engineer (Mechanical Design)
Siemens —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- CAD
- Inglés
- Licenciatura
Product Engineer (Electrical Design)
Siemens —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- AutoCAD
- Diagramas
- Inglés
Advanced Process Engineer II
Bosch Group —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Inglés
- Microsoft Office
- SharePoint
- Programa de referidos
Postulación rápida
Sr. Test Development Engineer
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- AutoCAD
- C++
- Licenciatura
Advanced Technical Support Technician ( Portuguese )
Cognizant —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en bases de datos
- Mejora continua
7d
Process Engineer
Molex —El Salto, Jal.
- Microsoft Powerpoint
- Microsoft Excel
- CAD
Site Reliability Engineer II
Mastercard —Tlaquepaque, Jal.
- Tiempo completo
- Azure
- Administración de personal
- DevOps
Backend Engineer (Application Support)
Backbase —Guadalajara, Jal.
- Java
- JavaScript
Postulación rápida
9d
IT Process Engineer I
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Informática
- Servicio al cliente
- Licenciatura
Senior Application Engineer Online Application Support Team
NXP Semiconductors —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Inglés
- Maestría
Test Engineer
Cisco Systems —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Mejora continua
Engineer-Manufacturing
ZF —El Salto, Jal.
- AutoCAD
- Mejora continua
- Soldadura
Principal Engineer, Critical Support
QAD, Inc. —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en bases de datos
- SQL
- C++
Postulación rápida

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Application Support Engineer

EPAM Systems, Inc. -
Guadalajara, Jal.

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Información del empleo

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Jira
Crystal Reports
Azure
Administración de personal
DevOps
Inglés
Experiencia en bases de datos
Confluence
SaaS

Descripción completa del empleo

We are looking for an Application Support Engineer to join the R&D IT Solution Delivery Team to manage and maintain the product, which is GxP compliant, part of Clinical Development Platforms and is used across late science teams across all therapeutic areas. You will be a part of the BizDevOps team, therefore will be responsible for working cross-functionally with other team members such as the Product Lead, the DevOps Lead and technical engineers.

Responsibilities

Build, test, deploy and release fixes by following the standard SDLC and ITIL process using Agile methodology
Work on application enhancements and application upgrades when necessary, while remaining open to challenging tasks and requirements when needed
Take ownership of the assigned L2/L3 level tickets/tasks and drive them to closure
Troubleshoot application issues by referring to the application logs and by a dry run of the application code, spotting and providing a fix through application code changes if necessary
Resolution of user reported issues within the defined timelines as per the internal SLA/OLA standards
Proactive monitoring of the ticketing queues and other support channels to quickly acknowledge and respond to user reported issues while meeting the defined response SLA
Liaise with other internal teams and vendors as applicable for addressing an application issue and in case of any project need
Send detailed and timely communication to users in case of planned/unplanned outage, leading an outage call and driving it to resolution
Follow good documentation practices such as creating KBAs and publishing them for quicker and easier access to better address the issues/tickets
Create backlogs/Story/Epic in JIRA as appropriate and work on it based on the business priority
Drive collaborator engagement
Constantly thrive to learn and upskill according to the organization's goals and demands

Requirements

2+ years of working experience in any of the analytical and reporting tools such as Crystal Reports, Microstrategy or Business Object
Background in data engineering and data pipelines will be an advantage for this role
Experience in working inbound and outbound integration and data Extract Transform and Load (ETL)
Capability to work effectively as a member of multi-functional teams across programming, biostatistics, data management and clinical sciences
Knowledge of relational databases and experience using multiple clinical data management systems
Excellent written, verbal communication and relationship management skills
Familiarity with JIRA, Confluence and BitBucket
Expertise in Cloud Platforms such as AWS and AZURE
Able to work independently with minimum supervision, with self-motivation and an ability to contribute to rapidly evolving programs
English proficiency at B2 level or higher

Nice to have

Knowledge of change management process in GxP validated SaaS environment
Understanding of Agile/Scrum methodology
Engineering mindset to help design and implement a Clinical Data Solutions adhering to Products on Platform delivery model
Capability to manage diverse stakeholders and ensure delivery to a high degree of satisfaction

We offer

International projects with top brands
Work with global teams of highly skilled, diverse peers
Healthcare benefits
Employee financial programs
Paid time off and sick leave
Upskilling, reskilling and certification courses
Unlimited access to the LinkedIn Learning library and 22,000+ courses
Global career opportunities
Volunteer and community involvement opportunities
EPAM Employee Groups
Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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Refina tu búsqueda

support engineer empleos en guadalajara, jal

Application Support Engineer

Drafter

Global Quality & Service Coordinator

Senior Engineer Customer Applications

Electronic Engineer

Cloud Support Engineer/Specialist

Sr. Full Stack Engineering

Product Engineer (Mechanical Design)

Product Engineer (Electrical Design)

Advanced Process Engineer II

Sr. Test Development Engineer

Advanced Technical Support Technician ( Portuguese )

Process Engineer

Site Reliability Engineer II

Backend Engineer (Application Support)

IT Process Engineer I

Senior Application Engineer Online Application Support Team

Test Engineer

Engineer-Manufacturing

Principal Engineer, Critical Support

Quiero recibir la alerta de empleo más reciente para support engineer en guadalajara, jal

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