1 publicación de empleo destacada de call center representative en ensenada, bcn (¡Están contratando!)

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Agente de Call Center
Shoreline Marketing Services —Ensenada, B.C.
Call center experience (not required). Agents can earn additional monthly bonuses by encouraging satisfied customers to leave verified 5-star reviews that…
$5,000 por semana
Postulación rápida

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call center representative jobs near ensenada, bcn

Tax Relief – Customer Service Representative

Schedule

Base Pay

Customer Service Representative Responsibilities

Receive inbound calls from current clients and assess their needs.
Direct clients to the appropriate department or representative to resolve their concerns efficiently.
Assist with account updates, including adding new credit cards to client accounts.
Process payment requests and coordinate with the appropriate team to run payments.
Escalate and forward cases to Settlement Officers or Resolution Officers when necessary.
Provide accurate information regarding account status and available services.
Maintain detailed documentation of all client interactions and requests.
Ensure a high level of customer satisfaction by delivering professional and timely support.
Follow company policies and procedures while handling sensitive client information.

Requirements

Review Bonus Program

Agents can earn additional monthly bonuses by encouraging satisfied customers to leave verified 5-star reviews that include the agent's name.

This role provides stable weekly income with additional earning opportunities based on customer satisfaction and overall performance.

Job Type: Full-time

Pay: $5,000.00 per week

Work Location: In person