20 publicaciones de empleo destacadas de technical support engineer en desde casa (¡Están contratando!)

Technical Support Engineer
Acre Security —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Senior Fullstack Engineer / Team Lead
Codigo MX, Inc —Desde casa
- $100,000 a $120,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Informática
- DevOps
- Análisis de datos
Postulación rápida
Technical Support Engineer (Remote, MEX)
CrowdStrike —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Linux
IT Operations Analyst I
Conduent de Mexico S.A. de C.V. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Azure
- Administración de personal
Support Engineer
Converge Insurance —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Informática
- Experiencia en bases de datos
- Licenciatura
Postulación rápida
Senior Endpoint Engineer
EPAM Systems, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Manufacturing Engineer – Blown Film Extrusion, Flexographic Printing & Converting Experience Require
Talento Tijuana —Desde casa
- $54,720 a $65,664 por mes
- Incluye fines de semana
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Experiencia en control de inventarios
Postulación rápida
Head of Technology - LA
Catch Co. —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
Postulación rápida
22h
Immigration Analyst II
FieldCore —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Bachillerato
Senior IT Engineer (Remote - Mexico)
MyVA Support —Desde casa
- Desde $42,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Inglés
- QuickBooks
Postulación rápida
Machine Learning Engineer / Data Scientist
Fusemachines —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Análisis de datos
- SQL
Senior Backend Engineer (Java + AWS)
Kronia —Desde casa
- $70,000 a $80,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Java
- JavaScript
Postulación rápida
1h
Production Technician I
Timpl —Desde casa
- $45,000 a $50,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en manufactura
- Seguro de vida
Postulación rápida
IAM Technical Manager
Hitachi —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Liderazgo
14d
Product Designer (Platform)
Revolut —Desde casa
- Home Office (Desde casa)
- Informática
- Maestría
- Licenciatura
Network Engineer
CommandLink —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Bachillerato
- Reclutamiento
- Sin disponibilidad para viajar
Postulación rápida
Software Engineer V - Java + SpringBoot + Kubernetes
Confiz —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Inglés
- Java
Postulación rápida
Backend Software Engineer
Deluxe Media —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en bases de datos
- Seguro dental
- Seguro de la vista
11d
AEM Performance Tester (Mexico-remote)
Blue Acorn iCi —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Contratos
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Senior Fullstack Engineer - PHP/Laravel
Ultimate Jet Vacations —Desde casa
- Home Office (Desde casa)
- DevOps
- JavaScript
- Experiencia en hoteles
Postulación rápida

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Technical Support Engineer

Acre Security
Desde casa

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Plurilingüe
Servicio al cliente
Inglés
Pruebas de software
SaaS
Administración del tiempo
Tecnologías de la información

Descripción completa del empleo

Position: Technical Support Engineer
Location: Mexico (Remote)
Employment Arrangement: This role will be employed via an Employer of Record (EOR) in Mexico, in accordance with local employment laws.

Move Security Forward with Acre
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place — one innovation at a time.

About Acre
At Acre, we're not just building security solutions — we’re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most.

Your Impact
We’re looking for a Technical Support Engineer to join our global Support team. This role is critical to supporting our Spanish-speaking customers and enabling Acre’s continued growth across LATAM. You’ll develop deep technical knowledge of our products and integrations while delivering high-quality, customer-focused support in both Spanish and English.

What You’ll Do
In addition to the above, your key responsibilities will include:

Learn and maintain strong knowledge of Acre’s software products, partner integrations, and supported technologies
Provide technical support to customers via calls, tickets, and other channels in Spanish and English
Troubleshoot software, networking, and system-level issues with a strong focus on customer experience
Participate in continuous testing of software and integrations to support quality assurance efforts
Support customers as part of an after-hours on-call rotation, contributing to 24/7/365 support coverage
Maintain accurate documentation and records within support and ticketing systems
Continuously build technical and product expertise to improve issue resolution and customer outcomes

What You’ll Bring
To succeed in this role, you'll need:

Strong customer service and communication skills
Excellent analytical and troubleshooting abilities
Fluency in Spanish and proficiency in English (written and verbal)
Strong organizational skills and high attention to detail
Ability to learn quickly and perform effectively in a fast-paced environment
Strong time management skills with the ability to multitask
Familiarity with Microsoft operating systems and networking fundamentals

Preferred:

Experience in a technical support or customer service role, ideally in a call-center or SaaS environment
Exposure to software testing, system integrations, or quality assurance activities
A degree in Information Technology, Systems, Engineering, or equivalent practical experience
CompTIA certifications (A+, Network+, Security+)

What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Be part of a disruptor – Help move security forward with a company that challenges the status quo
Learn from industry leaders – Work alongside experts and innovators in security technology
Drive meaningful impact – Your work will directly support customers and protect critical infrastructure
Advance your career – Access professional development, training, and growth opportunities
Enjoy competitive rewards – We offer a competitive compensation package and locally compliant benefits

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Data Privacy Statement

We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security

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technical support engineer empleos en desde casa

Technical Support Engineer

Senior Fullstack Engineer / Team Lead

Technical Support Engineer (Remote, MEX)

IT Operations Analyst I

Support Engineer

Senior Endpoint Engineer

Manufacturing Engineer – Blown Film Extrusion, Flexographic Printing & Converting Experience Require

Head of Technology - LA

Immigration Analyst II

Senior IT Engineer (Remote - Mexico)

Machine Learning Engineer / Data Scientist

Senior Backend Engineer (Java + AWS)

Production Technician I

IAM Technical Manager

Product Designer (Platform)

Network Engineer

Software Engineer V - Java + SpringBoot + Kubernetes

Backend Software Engineer

AEM Performance Tester (Mexico-remote)

Senior Fullstack Engineer - PHP/Laravel

Quiero recibir la alerta de empleo más reciente para technical support engineer en desde casa

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What You’ll Bring
To succeed in this role, you'll need:

What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

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technical support engineer empleos en desde casa

Quiero recibir la alerta de empleo más reciente para technical support engineer en desde casa

Related Searches

What You’ll Bring To succeed in this role, you'll need:

What’s in It for You We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Join the Future of Security At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.

What You’ll Bring
To succeed in this role, you'll need:

What’s in It for You
We strive to do more than just match your ambitions — when you join Acre, you’ll have access to a range of exciting opportunities:

Join the Future of Security
At Acre, we’re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we’d love to hear from you.