20 publicaciones de empleo destacadas de tools development en ciudad de méxico, dif (¡Están contratando!)

Entry Level Technical Support Engineer
Microsoft —Ciudad de México
- Tiempo completo
- Informática
- Experiencia en ventas
- Servicio al cliente
Director de Facilities (Mantenimiento)
Sizzling Platter de México S.A. DE C.V —Ciudad de México, CDMX
- $50,000 a $70,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- ERP systems
- Descuento de empleados
- Descuento de gimnasio
Postulación rápida
GIS Mapping and HD Mapping Annotator
Voxelmaps —Juárez, CDMX
- Tiempo completo
- Inglés
- SQL
- Python
Postulación rápida
13d
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
Senior Technical Program Manager
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- CAD
- Desarrollo de software
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
11d
Program Consultant Mexico 2026
Dalberg Advisors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Project Manager - Renewable Energy
DNV —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Seguro de vida
Senior Manager, Technical Program Management
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- CAD
- Capacitación
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Director, Organizational Development
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
Postulación rápida
Software Engineer
Quad Graphics —Xochimilco, CDMX
- Tiempo completo
- DevOps
- Sin necesidad de experiencia
- Experiencia en bases de datos
Postulación rápida
Senior Warehouse Manager-Mexico City
Starmerx International —Ciudad de México, CDMX
- $100,000 a $150,000 por mes
- Tiempo completo
- Administración de personal
- ERP systems
- Análisis de datos
Postulación rápida
Media Relations & External Communications Professional
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- Investigación
Product Manager - Hand Tools & Accessories
Stanley Black & Decker —Ciudad de México, CDMX
- Administración de personal
- Mercadotecnia
- Licenciatura
Senior Consultant - Organization Change Management
Infosys —México Nuevo, CDMX
- Oracle
- Administración de personal
- Experiencia en ventas
Postulación rápida
Field Service Engineer
Emerson —Ciudad de México, CDMX
- Tiempo completo
- PMP
- Licenciatura
- Disponible para viajar
FBS - Business Solutions Analyst
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Bachillerato
- Gestión de productos
- Seguro dental
- Seguro de vida
Postulación rápida
Merchandising Asocciate Job code MX1221-1
Carter's —Miguel Hidalgo, CDMX
- Incluye fines de semana
- Inglés
- Microsoft Office
- Gestión de venta al por menor
Onprem Infrastructure Engineer
Fixity Technologies LLC —Ciudad de México, CDMX
- $50,000 a $90,000 por hora
- Inglés
- Experiencia en bases de datos
- SQL
Postulación rápida
Assistant Energy Project Manager-Mexico
Prologis —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
Mexico Major AE
Samsara —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Permiso de maternidad y paternidad

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Entry Level Technical Support Engineer

Microsoft -
Ciudad de México

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Información del empleo

Tiempo completo

Cualificaciones

Informática
CSS
Experiencia en ventas
Servicio al cliente
Inglés
SQL
Licenciatura
Gestión de venta al por menor
Tecnologías de la información

Descripción completa del empleo

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.

This role is Microsoft onsite only.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Product/Process Improvement:

Uses available tools to deliver solutions for customer issues of limited scope.
Identifies potential defects and escalates to more senior engineers to resolve.
Follows processes provided by the business.
Provides feedback to improve products to more senior engineers or technical advisors.
Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems.

Readiness:

Attends readiness trainings and non-technical trainings to ensure that they become proficient in support topics.

Response and Resolution:

Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
Handles customer issues through collaboration, resolution, or escalation. Documents technical work and research.
Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues.
Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools.

Qualifications

Required Qualifications:

- Bachelor's degree in Computer Science, Information Technology (IT), or related field
o OR 1+ years of technical support, technical consulting experience, or information technology experience
o OR Certifications in SQL, coding, development, or other related certifications
o OR equivalent experience
- Experience working in a multicultural or global team environment
- Ability to read, write and speak fluent English

Preferred Qualifications:

Experience working in a customer service environment, retail, sales, etc
Experience in using innovative technologies such as AI in every day life.
Experience working in a dynamic team environment.
Experience with problem solving and providing solutions to customers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

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Refina tu búsqueda

tools development empleos en ciudad de méxico, dif

Entry Level Technical Support Engineer

Director de Facilities (Mantenimiento)

GIS Mapping and HD Mapping Annotator

Web Development Quality Assurance (QA) Specialist

Senior Technical Program Manager

Program Consultant Mexico 2026

Project Manager - Renewable Energy

Senior Manager, Technical Program Management

Director, Organizational Development

Software Engineer

Senior Warehouse Manager-Mexico City

Media Relations & External Communications Professional

Product Manager - Hand Tools & Accessories

Senior Consultant - Organization Change Management

Field Service Engineer

FBS - Business Solutions Analyst

Merchandising Asocciate Job code MX1221-1

Onprem Infrastructure Engineer

Assistant Energy Project Manager-Mexico

Mexico Major AE

Quiero recibir la alerta de empleo más reciente para tools development en ciudad de méxico, dif

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