20 publicaciones de empleo destacadas de technology manager, cloud support on en ciudad de méxico, dif (¡Están contratando!)

Senior Product Technology Manager, Cloud Support on Gemini
Google —Ciudad de México, CDMX
- $150,000 a $217,000 por año
- Tiempo completo
- Oracle
- Informática
- Inglés
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
Technology Operations Manager
rocket code —Jardines del Pedregal, CDMX
- $35,000 a $50,000 por mes
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- Ingeniería
- Habilidades de organización
- Desarrollo de software
Postulación rápida
12d
Expert Manager, Enterprise Technology Delivery
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Postulación rápida
Manager, Restaurant Tech Support
Restaurant365 —Ciudad de México, CDMX
- $56,666 a $89,166 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Mejora continua
- Seguro dental
- Seguro de la vista
Postulación rápida
7d
Manager, Salesforce Applications Support
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
Incident Manager
Fiserv —Ciudad de México, CDMX
- Tiempo completo
- PMP
- Maestría
- Mejora continua
- Seguro de vida
8d
UNIX-SQL Support
Infosys —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- SQL
- Servicios financieros
Postulación rápida
Senior Specialist Technology Solutions
Nestlé —Granada, CDMX
- Tiempo completo
- Azure
- Administración de personal
- Informática
8d
Major Incident Manager
Maersk —Colonia Lomas de Chapultepec, CDMX
- Incluye fines de semana
- Azure
- Administración de personal
- DevOps
- Permiso de maternidad y paternidad
App Owner (Technology Project Manager) (Miguel Hidalgo, CDMX)
BBVA —Miguel Hidalgo, CDMX
- Tiempo completo
- Oracle
- Informática
- Ingeniería
18h
Oracle Retail Cloud (Functional / Techno Functional)
TechBiz Global GmbH —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- DevOps
- SQL
Postulación rápida
Network Delivery Assoc Manager
PepsiCo —Miguel Hidalgo, CDMX
- Administración de personal
- Sin título de educación superior
- Liderazgo
1d
Technical Customer Success Manager, Endpoint Security
Check Point Software Technologies —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Linux
- Liderazgo
Postulación rápida
Senior Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida
Restaurant Tech Support Specialist
Restaurant365 —Ciudad de México, CDMX
- $22,000 a $29,250 por mes
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Informática
- ERP systems
- Seguro dental
- Seguro de la vista
Postulación rápida
Senior Network Support Engineer | ThousandEyes
Cisco Systems —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Java
- Licenciatura
Lead Technology Consultant
Dynatrace —Ciudad de México, CDMX
- $1,000,000 a $1,500,000 por año
- Tiempo completo
- Azure
- Oracle
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
Order Management & Billing Analyst – Cloud Operations and Reporting
Teradata —Ciudad de México, CDMX
- Incluye fines de semana
- Trabajo híbrido
- Microsoft Excel
- Azure
- Oracle
Postulación rápida
Support Software Engineer, Senior
Infor —Ciudad de México, CDMX
- Administración de personal
- ERP systems
- Análisis de datos
Customer Success Manager - Commerce Cloud
Salesforce —Ciudad de México, CDMX
- Incluye fines de semana
- Mercadotecnia
- Salesforce
- Inglés

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Senior Product Technology Manager, Cloud Support on Gemini

Google -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$150,000 a $217,000 por año
Hace 6 días

Beneficios

Seguro dental
Vacaciones adicionales o permisos con goce de sueldo
Permiso de maternidad y paternidad
Seguro de la vista

Cualificaciones

Oracle
Go
Informática
Kubernetes
Inglés
Sistemas de información
Google Cloud Platform
Java
C++
Licenciatura
JavaScript
Python

Descripción completa del empleo

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits for this role include:

Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
Holidays: 13 paid days per year

Applicants in Mexico: Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; San Francisco, CA, USA; Seattle, WA, USA; Mexico City, CDMX, Mexico.

Minimum qualifications:

Bachelor's degree in Computer Science, Information Systems, related technical field, or equivalent practical experience.
9 years of experience in a technical role, such as technical solutions engineer, software engineer, or technical program manager, providing enterprise-level support and workflows.
9 years of experience with 2 or more of the following: Web Tech, Data/BigData, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP, VMWare.
6 years of experience troubleshooting and advocating for customers, addressing Cloud technical risks.
Experience writing and reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design.

Preferred qualifications:

Experience using analytics and data to problem-solve, collaborate, and communicate with stakeholders.
Experience building and understanding agentic AI, large language models (LLMs), and their application in customer-facing products.
Experience launching successful products or services, from conception to launch.
Experience developing and managing technical documentation, runbooks, or knowledge bases.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Product Technology Manager for Support on Gemini, you will define and execute the product strategy for a new generation of customer support experiences, treating support as a product in itself. You will be responsible for bringing to life agentic systems to deliver unparalleled proactive and reactive support to customers. You will be a key designer in the organization, shaping the GenAI-driven future of how we interact with and support customers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $150000 - $217000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Translate business objectives and requirements from systems program managers into a product idea, strategy, and roadmap for Support on Gemini, aligning with broader company objectives and customer needs.
Drive the conceptualization, development, and launch of innovative Agentic AI systems for customer support, transforming our support from fragmented and human-driven to unified, autonomous, and AI-driven.
Own the product requirements for Cloud Support built technical solutions, and collaborate with GCBP, Technology Vendors, and GCP Product and Engineering to bring new support experiences and features to market.
Act as a subject matter expert on technical knowledge for the support organization, providing technical guidance and training, while identifying and advocating for new capabilities and improvements based on support needs and data analysis.
Engage with executive leadership and key stakeholders to communicate product strategy, progress, and results.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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