20 publicaciones de empleo destacadas de ms contact en ciudad de méxico, dif (¡Están contratando!)

Bilingual Contact Center Representative
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Permiso de maternidad y paternidad
2d
Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions
Meride SA de CV —Coyoacán, CDMX
- $14,000 a $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Inglés
- Microsoft Office
Postulación rápida
Executive Assistant - LATAM
Assistant Launch —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Cuentas por cobrar USA
PepsiCo —Azcapotzalco, CDMX
- Microsoft Excel
- Análisis de datos
- Mantenimiento
Mexican Customs Service Representative (Import Air Operations)
Buckland —Ciudad de México, CDMX
- Bilingüe
- CAD
- Inglés
Postulación rápida
5d
Solution Assessment Consultant - Portuguese Speaker
Apeiron Sumus —Ciudad de México, CDMX
- Tiempo completo
- CRM software
- Azure
- Experiencia en ventas
Postulación rápida
Customer Service Representative (Import Operations)
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
5d
Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)
Tillster —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Project Manager, Qualitative
Konovo —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Licenciatura
Project Management Lead - Peso Clearing / Cross Border Funds Transfers - VP
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Microsoft Office
6d
Senior Clinical Research Associate
PSI CRO —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
Account Specialist-Global Sales (Coordinator)
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Contracts and Budgets Associate II
Precision Medicine Group —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Investigación
- Microsoft Office
VIP Operations Specialist (Mexico)
Novibet —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Inglés
Postulación rápida
Trainer (Call Center)
Seguros Confie —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Talent Acquisition Assistant
Buckland —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
9d
Real Estate Operations Analyst (CDMX)
TransPerfect —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- CAD
- Inglés
Postulación rápida
Sales Assistant
NBCUniversal —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Senior Project Manager
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Hospital
- Mejora continua
- Seguro de vida
Postulación rápida
Infrastructure/Cloud Architecture
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en bases de datos
- Liderazgo
6d

Quiero recibir la alerta de empleo más reciente para ms contact en ciudad de méxico, dif

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Bilingual Contact Center Representative

Maersk -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
Hace 2 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Bilingüe
Microsoft Word
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Experiencia en logística
Inglés
Microsoft Office
Bachillerato
Licenciatura
Administración del tiempo

Descripción completa del empleo

Here's the Deal

The contact center representative will contribute to building great customer experience moments by providing a world-class service via inbound and outbound calls. The representative will own the resolution of last-mile delivery problems, assuring customer satisfaction throughout this phase of the logistics journey. This is a great opportunity for individuals who enjoy working in a collaborative team environment, have strong verbal and written communication skills, can build genuine connections with customers, and are passionate about customer experience.

Key Responsibilities:

Provide world-class customer experience via inbound and outbound calls.
Resolve last mile delivery logistics problems, assuring customer satisfaction.
Coordinate communication between customers, delivery teams, stores and/or warehouses.
Meet customer service KPIs targets.
Comply with additional activities assigned such as Proof of Delivery Tracking, chat, email or case assignment.
Demonstrate loyalty to the A.P. Moller – Maersk Group Core Values and Character.

Requirements:

English Level C1 mandatory.
High School Diploma or equivalent required (Bachelor’s degree preferred).
Experience: At least 2 years of contact center experience (knowledge in retail is a plus).
Customer Service and/or direct call handling experience.
Last Mile logistics and/or transportation industry knowledge preferred.
Ability to work standard work shift between 6 AM – 10 PM (Mex) and have flexibility to work holidays and weekends.
Ability to go to office in hybrid model (3 times a week) if scheduled between 7 AM to 7 PM; if outside of that timeframe, it is work from home.

Technical Skills and Competencies:

Excellent MS Office proficiency (Excel, Word, and Outlook).
Self-motivated and independent work style.
Ability to work successfully across organizational lines.
Good verbal, written, and presentation skills.
Ability to communicate efficiently and provide precise details.
Organizational and time management skills (multi-tasking and prioritizing).
Customer-focused and solutions-oriented.

If you are excited about this opportunity and have the skills we are looking for, we encourage you to apply now and join our team in revolutionizing the logistics industry!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Postúlate ahora

Refina tu búsqueda

ms contact empleos en ciudad de méxico, dif

Bilingual Contact Center Representative

Technical Support Engineer Jr.| Pre-Sales / Post-Sales | Telemetry and Tracking Solutions

Executive Assistant - LATAM

Cuentas por cobrar USA

Mexican Customs Service Representative (Import Air Operations)

Solution Assessment Consultant - Portuguese Speaker

Customer Service Representative (Import Operations)

Operations Account Manager-Latin America. (Bi-Lingual Spanish & English)

Senior Project Manager, Qualitative

Project Management Lead - Peso Clearing / Cross Border Funds Transfers - VP

Senior Clinical Research Associate

Account Specialist-Global Sales (Coordinator)

Contracts and Budgets Associate II

VIP Operations Specialist (Mexico)

Trainer (Call Center)

Talent Acquisition Assistant

Real Estate Operations Analyst (CDMX)

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Senior Project Manager

Infrastructure/Cloud Architecture

Quiero recibir la alerta de empleo más reciente para ms contact en ciudad de méxico, dif

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