20 publicaciones de empleo destacadas de data products en ciudad de méxico, dif (¡Están contratando!)

VIP users support
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Sales Operations Manager CDMX
RUI —Del Valle Centro, CDMX
- $40,000 a $60,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Postulación rápida
5d
Senior Warehouse Manager-Mexico City
Starmerx International —Ciudad de México, CDMX
- $100,000 a $150,000 por mes
- Tiempo completo
- Administración de personal
- ERP systems
- Análisis de datos
Postulación rápida
Senior Analyst, Audit – LATAM (Mexico-Based) | SOX Compliance & Financial Audits | Global FMCG
Energizer —Ciudad de México, CDMX
- $341,600 a $877,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
1d
Commercial Data Analyst
Flix —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
Premium customers service associate
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Licenciatura
Postulación rápida
Data Analyst – Enterprise Infrastructure Trackers
IDC Research Inc. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Análisis de datos
13d
Software Engineer, Data Infrastructure & Acquisition - Mexico City, Mexico
Speechify —Ciudad de México, CDMX
- Home Office (Desde casa)
- Doctorado
- Informática
- Maestría
Sales Representative
New Life Mexico —Juárez, CDMX
- $20,000 a $25,000 por mes
- Correo electrónico
- Administración de personal
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Regional Product & Demand Planning Manager
Solutions 2 GO —Ciudad de México, CDMX
- Microsoft Excel
- Oracle
- Administración de personal
Postulación rápida
Senior Manager, Data Engineering
Scribd, Inc. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- CAD
- SQL
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
5d
Customer Success Representative
ORBIS Compliance LLC —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
11d
Senior Project Manager, Qualitative
Konovo —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Licenciatura
Staff Manager, Procurement Center of Excellence (COE; Systems, Process, Data)
Qualcomm —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Doctorado
Premium User Experience Specialist
BIGO TECHNOLOGY PTE. LTD. —Del Valle Norte, CDMX
- $22,000 a $25,000 por mes
- Tiempo completo
- Trabajo híbrido
- Análisis de datos
- Inglés
- Licenciatura
- Descuento de empleados
Postulación rápida
1d
Machine Learning Engineer Intern (100% Remote Worldwide)
Tether Operations Limited —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Doctorado
- Informática
Senior Data Engineer
DiDi Global —Cuauhtémoc, CDMX
- Administración de personal
- Informática
- Inglés
Senior Data Engineer
NielsenIQ —Ciudad de México, CDMX
- $65,400 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Informática
- DevOps
Postulación rápida
Senior Director, Technology
DYOPATH —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
- Presupuestos
- Liderazgo
Postulación rápida
Manufacturing Quality Assurance - Experienced Professional
Schneider Electric —Ciudad de México
- Inglés
- Microsoft Office
- Licenciatura
7d

Quiero recibir la alerta de empleo más reciente para data products en ciudad de méxico, dif

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VIP users support

BIGO TECHNOLOGY PTE. LTD. -
Del Valle Norte, CDMX

Postulación rápida

Información del empleo

Tiempo completo
$22,000 a $25,000 por mes

Cualificaciones

Plurilingüe
Servicio al cliente
Inglés
Licenciatura
Atención al cliente
Mecanografía

Descripción completa del empleo

As a User Management Support Specialist, you will deliver a personalized support experience to high- value users. This role requires strong ownership, sound judgment, and the ability to manage complex and sensitive cases while maintaining a high standard of service. This is not call center job.

Not negotiable (candidates that not full fill these 4 requirements, will not be taken into consideration):

Fluent or Native English written and spoken (80% minimum)
Living in CDMX
Open to come to the office at least 4 days per week
Open to work on different shifts/schedules per month as assigned
Bachelor Degree

Qualifications:

Flexibility with night and over night shifts;
Proven ability to work well in fast paced environment to meet deadlines within short time constraints;
Enthusiasm, flexibility and proactive nature;
Fast typing ability;
Proven customer service experience;
Excellent command of written and spoken English and Spanish
Preferably have a background and knowledge about internet industry.
Fluent in English and Spanish (written and spoken)
Strong communication skills with a focus on clarity, tone, and professionalism
High level of empathy and a customer-centric mindset
Strong analytical thinking and problem-solving abilities
Ability to make sound decisions under pressure and in ambiguous situations
Proven experience in customer support; experience with high-value users is preferred
Familiarity with digital platforms, livestreaming, or online communities is a plus
High level of integrity and discretion when handling sensitive information, with the ability to escalate high-risk cases appropriately

Responsabilities:

Handling work in the form of text and video voices, communicating with overseas use, and solving problems arising from the use of products by overseas users
Provide personalized support via chat, ensuring a seamless and professional user experience
Own and manage user cases end-to-end, including complex, high-impact, or sensitive scenarios
Monitor and manage user feedback, ensuring timely resolution and protecting user trust and satisfaction
Identify, document, and escalate issues with clear context and impact assessment
Analyze user behavior and feedback to proactively identify trends and opportunities, driving actionable improvements in user engagement and spending experience
Collaborate cross-functionally to enhance service quality and operational efficiency
Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
Follow up the bugs that user feedback in a timely manner, and be good at using the table to organize summary;
Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Type: Full-time

Pay: $22,000.00 - $25,000.00 per month

Work Location: Hybrid remote in 03103, Del Valle Norte, CDMX

Postulación rápida

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data products empleos en ciudad de méxico, dif

VIP users support

Sales Operations Manager CDMX

Senior Warehouse Manager-Mexico City

Senior Analyst, Audit – LATAM (Mexico-Based) | SOX Compliance & Financial Audits | Global FMCG

Commercial Data Analyst

Premium customers service associate

Data Analyst – Enterprise Infrastructure Trackers

Software Engineer, Data Infrastructure & Acquisition - Mexico City, Mexico

Sales Representative

Regional Product & Demand Planning Manager

Senior Manager, Data Engineering

Customer Success Representative

Senior Project Manager, Qualitative

Staff Manager, Procurement Center of Excellence (COE; Systems, Process, Data)

Premium User Experience Specialist

Machine Learning Engineer Intern (100% Remote Worldwide)

Senior Data Engineer

Senior Data Engineer

Senior Director, Technology

Manufacturing Quality Assurance - Experienced Professional

Quiero recibir la alerta de empleo más reciente para data products en ciudad de méxico, dif

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