20 publicaciones de empleo destacadas en order entry representative (¡Están contratando!)

Customer Service Representative I
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Servicio al cliente
- Bachillerato
- Captura de datos
Postulación rápida
Customer Service Representative (Import Operations)
Buckland —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
10d
Customer Service Representative
Avery Dennison —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
- Programa de bienestar
Postulación rápida
Order Entry Representative
Top Capita —Tlaquepaque, Jal.
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
CBS Customer Service Representative
Michelin —Querétaro, Qro.
- Tiempo completo
- Oracle
- Servicio al cliente
- Inglés
Customer Service Representative – Food Ingredients
International Flavors & Fragrances —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Order Entry Technician
Element Materials Technology —Monterrey, N. L.
- Administración de personal
- Servicio al cliente
- Licenciatura
4d
Customer Service Representative Jr
Avery Dennison —Querétaro, Qro.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Maestría
Supervisor, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
Customer Service Representative (Import/Export Operations)
Buckland —Veracruz, Ver.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Customer Service Representative Bi-Lingual - Mexico City
THE ZAMORA AMERICAS, INC. —San Jerónimo Lídice, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
Mexican Customs Service Representative
Buckland —Querétaro, Qro.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Customer Service Representative
AMETEK, Inc. —Nuevo Laredo, Tamps.
- Bilingüe
- Microsoft Word
- Microsoft Excel
Senior Customer Service Representative Bi-Lingual - Mexico City
THE ZAMORA AMERICAS, INC. —San Jerónimo Lídice, CDMX
- Bilingüe
- Servicio al cliente
- Inglés
Gualapack Mexico plant - Customer Service Representative
GualaPack Spa —Tehuacán, Pue.
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Customer Advocate Representative
AMETEK —Villas del Oradel, Tamps.
- $22,000 a $32,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
Postulación rápida
Warehouse Supervisor (Shipping, Recieving, Inventory)
IMI Plc - Legacy Precision —Parque Industrial Querétaro, Qro.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Representative I Mesa / Vesta
North American Production Sharing —Tijuana, B.C.
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Entry Level - Maintenance Renewals
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en bases de datos
- Licenciatura

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Customer Service Representative I

EVO Payments Mexico, S. de R.L. de C.V. -
Cuajimalpa, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Servicio al cliente
Bachillerato
Captura de datos

Descripción completa del empleo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.

What Part Will You Play?

Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically No Relevant Experience Required

Preferred Qualifications

None Identified

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para order entry representative

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