We are looking for a detail-oriented and service-driven professional to join our team as an Order Entry Representative. In this role, you will play a key part in supporting our Inside Sales and Customer Service teams by ensuring accurate and timely order processing, while delivering an excellent experience to our customers.
Key Responsibilities:
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Receives, enters, and verifies orders from end user customers, manufacturer´s reps, authorized distributors and / or direct sales personnel. Process EDI orders.
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Compares data entered with source documents, or reenters data in verification format on screen to detect errors.
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Contacts preparers of source documents to resolve questions, inconsistencies, or missing data.
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Compiles, sorts, and verifies accuracy of data to be entered.
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Responds to inquiries regarding entered data, and make changed when needed.
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Provides order status, including tracking, proof of delivery, and expedites.
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Serve as a back-up for the Customer Service Team by communicating with customers by phone or e-mail.
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Provides assistance to the Customer Service and Inside Sales Department as needed.
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Assist with environmental regulations inquiries and customer documentation (there may be multiple employees in the same role, not applicable to all).
Requirements:
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Proficiency in Microsoft Office (Excel, Word, PowerPoint)
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Fluent English (spoken and written).
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Experience using SAP.
We offer a competitive salary and a competitive benefits package.
Nivel de educación deseada:
Superior - titulado
Nivel de experiencia deseada:
Nivel Experto
Función departamental:
Comercial / Ventas
Industria:
Fabricación Eléctrica / Electrónica
Habilidades:
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ingles avanzado
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SAP
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Atención al cliente
Esta vacante viene de la bolsa de empleo Talenteca.com:
https://www.talenteca.com/anuncio?j_id=69c18a953700003700a1fd88&source=indeed 