20 publicaciones de empleo destacadas en agent (hybrid) (¡Están contratando!)

Customer Service Representative - Personal lines
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por hora
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
12d
Technical Support Agent 2 Hybrid
Datamark, Inc. —Chihuahua, Chih.
- $200,000 a $254,000 por año
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Informática
- Inglés
- Seguro de vida
Postulación rápida
Remote Leasing Agent (Weekend Availability is Required)
m5x2 —Desde casa
- $150 a $225 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Customer Success Outbound Call Center Agent
Guidepint —Santiago, Qro.
- $18,000 por mes
- Incluye fines de semana
- Administración de personal
- Salesforce
- Bachillerato
Postulación rápida
Travel Agent
Ten Group —Ciudad de México, CDMX
- $30,000 por año
- Tiempo completo
- Trabajo híbrido
- Inglés
- Habilidades de comunicación
- Seguro de vida
Postulación rápida
Sr. Associate - Customer Care - Voice 5B
EDM S de RL de CV —Zapopan, Jal.
- Mercadotecnia
- Servicio al cliente
- Inglés
Postulación rápida
Customer Care Agent (Hybrid)
Conduent de Mexico S.A. de C.V. —Hermosillo, Son.
- Incluye fines de semana
- Inglés
- Uso de computadora
Senior Service Desk Agent night shift - Hybrid
Teletrac Navman —Monterrey, N. L.
- Servicio al cliente
- Gestión de venta al por menor
Factory Customer Service Agent (Order Handling)
ABB Mexico S.A. de C.V. —San Pedro Garza García, N. L.
- Servicio al cliente
- Salesforce
- Inglés
Postulación rápida
Support Operations Trainer
DoorDash Mexico —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
9d
Call Center Agent
DUNLAP SUNBRAND INTERNATIONAL —Ciudad de México, CDMX
- $9,500 a $12,000 por mes
- Tiempo completo
- Trabajo híbrido
- Bilingüe
- Experiencia en ventas
- Inglés
Postulación rápida
Manager, Enterprise Knowledge Management Tech Service Agent
Ingredion Incorporated —Guadalajara, Jal.
- Administración de personal
- Mantenimiento
- Maestría
- Descuento de empleados
Postulación rápida
11d
Senior Project Manager
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Hospital
- Mejora continua
- Seguro de vida
Postulación rápida
Financial Services Compliance Senior Manager - Mexico
DiDi Global —Cuauhtémoc, CDMX
- Administración de personal
- Inglés
- Licenciatura
Digital Transformation Agent - Divisional Process Expert
ZF —Monterrey, N. L.
- ERP systems
- Inglés
- Licenciatura
5d
Client Success Advisor
Diligent Corporation —Ciudad de México, CDMX
- Mejora continua
- Disponible para viajar
- Presencial
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Repair Support Agent (3 open roles)
Motorola Solutions —Reynosa, Tamps.
- Tiempo completo
- Inglés
- Bachillerato
- Mejora continua
5d
Customer Experience Team Lead
Deliverect —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Mejora continua
- Sin título de educación superior
Postulación rápida
Customer Integration Engineer (Contractor)
Hello Patient —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- Desarrollo de software
Postulación rápida
Customer Support Technician
Vusion —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Azure
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para agent (hybrid)

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Customer Service Representative - Personal lines

Molina Insurance Group -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Tiempo completo
Desde $20,000 por hora
Hace 12 días

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Habilidades de comunicación

Descripción completa del empleo

This position is currently remote. However, the person who enters should be prepared to transition to a hybrid or in-office work arrangement within the coming months, based on business needs.

Job Summary

Provides customer service and administrative support for personal insurance clients while maintaining accurate policy records, preparing insurance quotes, and assisting clients throughout the entire policy lifecycle. Supports daily insurance operations by managing client communications, processing applications, coordinating renewals, and ensuring a professional and efficient customer experience.

Job Responsibilities

Prepares accurate personal insurance quotes based on client needs and company guidelines.
Follows up with prospective and existing clients through phone calls, email, text messages, and other communication channels to provide timely assistance and maintain strong customer relationships.
Completes insurance applications accurately while ensuring all required documentation is collected.
Verifies customer information, including coverage details and other policy-related information.
Guides clients throughout the insurance process, from initial inquiries to policy issuance and ongoing service.
Assists clients with policy servicing requests, including payment method updates, billing inquiries, policy changes, and other account maintenance requests.
Provides proactive support during policy renewal periods by contacting clients, reviewing coverage needs, and ensuring policies remain active.
Maintains detailed, accurate, and organized notes regarding customer interactions, policy updates, and follow-up activities within the CRM system.
Responds professionally to customer questions and concerns while delivering exceptional service across all communication channels.
Collaborates with insurance agents and internal team members to ensure timely processing of customer requests.
Demonstrates the highest level of professionalism, confidentiality, and attention to detail when handling sensitive customer information.
Participates in ongoing training, team meetings, and professional development opportunities to continuously improve product knowledge and customer service skills.

Qualifications

One year of experience in Customer Service, Call Center, Insurance, Banking, Financial Services, or a related customer-facing role preferred.
Previous experience handling customer payments, billing inquiries, or account servicing is preferred.
Experience working with CRM systems or insurance management software is considered an asset.
Strong computer skills and the ability to quickly learn new technology platforms.
Bilingual English and Spanish proficiency required.

Job Skills and Abilities

Excellent written communication skills with the ability to create clear, organized, and detailed customer notes.
Strong verbal communication and interpersonal skills with a customer-first mindset.
Highly organized with exceptional attention to detail and accuracy.
Ability to prioritize multiple tasks while maintaining quality and meeting deadlines.
Proactive approach to problem-solving and willingness to go above and beyond to assist customers and teammates.
Comfortable working with multiple software platforms and technology-based systems.
Professional demeanor with strong customer service, confidentiality, and relationship-building skills.
Ability to work independently while collaborating effectively within a team environment.

Job Type

Full-time

Job Type: Full-time

Pay: From $20,000.00 per hour

Work Location: Remote

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para agent (hybrid)

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