20 publicaciones de empleo destacadas de customer solutions en zapopan jal. (¡Están contratando!)

Customer Service Support Representative
Siemens —Zapopan, Jal.
- Tiempo completo
- Trabajo híbrido
- Servicio al cliente
- Salesforce
- Inglés
Call Center Representative
GDL Connect S de RL de CV —Circunvalación Guevara, Jal.
- $21,000 a $22,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Permiso de maternidad y paternidad
- Programa de referidos
Postulación rápida
4d
Support Specialist (Tier 1.5 Technical Support)
SupportZebra LLC —Guadalajara, Jal.
- $20,000 a $25,000 por mes
- Tiempo completo
- Inglés
- JavaScript
- Python
Postulación rápida
Customer Success Analyst
GDL Connect S de RL de CV —Circunvalación Guevara, Jal.
- $22,000 a $24,000 por mes
- Tiempo completo
- CRM software
- Servicio al cliente
- Inglés
- Permiso de maternidad y paternidad
- Programa de referidos
Postulación rápida
13d
Order Admin Customer Care
Mphasis Limited —Zapopan, Jal.
- $18,000 a $20,000 por mes
- Tiempo completo
- Trabajo híbrido
- Inglés
- Microsoft Office
- Licenciatura
Postulación rápida
7d
Customer Support Representative (On-Site Position)
Helpware —Vallarta Universidad, Jal.
- $18,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Terminología médica
Postulación rápida
Customer Service Representative
NXP Semiconductors —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- ERP systems
12d
Sr. Associate - Customer Care - Voice 5B
EDM S de RL de CV —Zapopan, Jal.
- Mercadotecnia
- Servicio al cliente
- Inglés
Postulación rápida
Administrative Operations Assistant
Molina Insurance Group —Guadalajara, Jal.
- Desde $20,000 por mes
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
You've Been Referred: Genpact Global Internships
Genpact India Private Limited —Zapopan, Jal.
- Microsoft Excel
- Investigación
- Maestría
Postulación rápida
GUCCI Client Advisor - Guadalajara
Gucci —Guadalajara, Jal.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Gestión de venta al por menor
Tech suppport Representaive
Helpware —Villa la Cima, Jal.
- $18,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- SQL
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
Customer Care Specialist (Retention)
Nextiva —Guadalajara, Jal.
- Incluye fines de semana
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Customer Support Representative CSR
Intugo —Ciudad Del Sol, Jal.
- $16,000 por mes
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
- Programa de referidos
Postulación rápida
Customer Operations Advisor
HP —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Member Services Reservation Agent Mexico
RESORTCOM INTERNATIONAL MEXICO —Guadalajara, Jal.
- Desde $22,000 por mes
- Turno de 8 horas
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
10d
Business Development Representative, Remote, Latin America
Bluelight Consulting —Zapopan, Jal.
- Tiempo completo
- Home Office (Desde casa)
- CRM software
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Buyer
Amphenol Network Solution —Campestre Los Robles, Jal.
- $29,000 a $32,000 por mes
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro de vida
Postulación rápida
Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Zapopan, Jal.
- Administración de personal
Customer Service Representative
Touch Support —Guadalajara, Jal.
- Desde $660 por semana
- Tiempo completo
- Servicio al cliente
- Sin necesidad de experiencia
- Inglés
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer solutions en zapopan jal.

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Customer Service Support Representative

Siemens -
Zapopan, Jal.

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Información del empleo

Tiempo completo

Cualificaciones

SAP CRM
Servicio al cliente
Salesforce
Inglés
Microsoft Office
Atención al cliente
Habilidades de comunicación

Descripción completa del empleo

Change the future with us!

Are you passionate about delivering exceptional service and solving challenges with creativity? At Siemens, we are looking for dedicated and talented professionals who not only address the evolving needs of our customers but also collaborate with curious minds to reinvent the future of work. If you embrace change and seek to make a difference, we invite you to join our team! Together, we will focus on what truly matters: improving lives with new ideas and the latest technology worldwide.

About the Role: Customer Service Representative

As a Customer Service Representative, you will be a key player in our customers' experience. Your mission will be to ensure superior interaction in every contact, using your skills to effectively solve problems and build lasting relationships.

Your Main Responsibilities Will Include:

Exceptional Customer Experience:
- Provide first-class customer service via phone, email, and online chat.
- Offer long-term solutions to our customers, utilizing creative problem-solving and collaborating across various functions within Siemens.
- Manage and respond promptly and professionally to inquiries received in Salesforce inboxes and queues.
- Monitor and support real-time online chat requests.

Operations Management and Support:
- Execute daily SAP transactions, including orders, returns, credits, debits, and quotes, with accuracy and speed, meeting established KPIs.
- Prioritize the daily workload of internal and external customer inquiries, recognizing urgency and acting accordingly, in constant collaboration with the Sales organization.
- Manage urgent orders and back-order reports.
- Provide user support on Siemens' online catalog and ordering platform.
- Monitor and expedite orders.
- Work with 3rd party suppliers on order execution, returns, customer inquiries, product selection, and timely order status resolution.

Problem Solving and Continuous Improvement:
- Support the personalized service model by building strong relationships with assigned zones, territory managers, and the customer base.
- Research issues and questions using available information and resources, and collaborate cross-functionally for process improvement and problem resolution.
- Identify, redirect, and/or escalate problems to appropriate resources according to customer support procedures.
- Log all cases (calls, emails, chats) in detail and precisely using the CRM tool, including customer contact information, support provided, product details, and resolution.
- Support ad-hoc customer support-related tasks not explicitly listed.

What We Are Looking For In You:

Education and Experience:
- Associate's degree in a related discipline (preferred).
- 2+ years of practical Customer Support experience.
Technical Skills:
- Strong experience with SAP
- Strong experience with Salesforce (highly desirable).
- Working knowledge of Microsoft Office.
Interpersonal and Communication Skills:
- Strong verbal and written communication skills; fluent English required (verbal and written).
- Team-centric and customer-centric attitude.
- Demonstrated ability to address customer inquiries/escalations.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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customer solutions empleos en zapopan jal.

Customer Service Support Representative

Call Center Representative

Support Specialist (Tier 1.5 Technical Support)

Customer Success Analyst

Order Admin Customer Care

Customer Support Representative (On-Site Position)

Customer Service Representative

Sr. Associate - Customer Care - Voice 5B

Administrative Operations Assistant

You've Been Referred: Genpact Global Internships

GUCCI Client Advisor - Guadalajara

Tech suppport Representaive

Customer Care Specialist (Retention)

Customer Support Representative CSR

Customer Operations Advisor

Member Services Reservation Agent Mexico

Business Development Representative, Remote, Latin America

Buyer

Administrator - Desk Side Services, AMT Asset Management Software

Customer Service Representative

Quiero recibir la alerta de empleo más reciente para customer solutions en zapopan jal.

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