20 publicaciones de empleo destacadas de (a) ama de llaves en quintana roo (¡Están contratando!)

Director (a) de Ama de Llaves
Marriott International, Inc —Cancún, QRoo.
- Tiempo completo
- Administración de personal
- Bachillerato
Supervisor de Recepción
Hotel Ganzi en Playa del carmen —Gonzalo Guerrero, QRoo.
- $22,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
- Seguro de vida
Postulación rápida
SUPERVISOR (A) DE AMA DE LLAVES
Hotel Nomads Experience —Cancún, QRoo.
- $12,000 a $15,500 por mes
- Tiempo completo
- Administración de personal
- Habilidades de organización
- Liderazgo
- Seguro de vida
Postulación rápida
Supervisor/a de Ama de Llaves
Meliá Hotels International —Benito Juárez, QRoo.
- Tiempo completo
- Bachillerato
Postulación rápida
14d
GERENTE AMA DE LLAVES
Majestic Resorts —Cancún, QRoo.
- Hotel
- Limpieza
- Experiencia en hoteles
Supervisor (a) de ama de llaves
Marriott International, Inc —Isla Mujeres, QRoo.
- Tiempo completo
- Bachillerato
- Limpieza
4d
Supervisor (a) Ama de llaves
Grupo Presidente —San Miguel de Cozumel, QRoo.
- $11,000 por mes
- Tiempo completo
- Administración de personal
- Gestión de inventario
- Inglés
- Oportunidades de crecimiento
Postulación rápida
Ama de llaves
RECLUTAMIENTO QUINTANA ROO —Cozumel (Internacional de Cozumel), QRoo.
- $13,000 a $15,000 por mes
- Incluye fines de semana
- Gestión de inventario
- Bachillerato
- Licenciatura
Postulación rápida
Gerente Ama de Llaves
SLS —Isla Mujeres, QRoo.
- Horas extra
- Inglés
Postulación rápida
Encargada de Ama de Llaves
Reclutamiento Especializado Cozumel —Cozumel Turístico, QRoo.
- $13,500 a $15,000 por mes
- Tiempo completo
- Gestión de inventario
- Bachillerato
- Licenciatura
- Ayuda o servicio de transporte
- Descuento de empleados
Postulación rápida
Asistente Ama de llaves
Majestic Resorts —Cancún, QRoo.
- Administración de personal
- Inglés
- Hotel
Butler (Mayordomo/a)
AWA Holbox Hotel Boutique —Holbox, QRoo.
- $12,000 a $14,000 por mes
- Tiempo completo
- Inglés
- Limpieza
- Habilidades de comunicación
- Descuento de empleados
- Descuento de gimnasio
Postulación rápida
Jefe de telefonos
Hotel Ganzi en Playa del carmen —Gonzalo Guerrero, QRoo.
- $24,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
- Seguro de vida
Postulación rápida
11d
SUPERVISOR HABITACIONES FIESTA AMERICANA VILLAS CANCUN
Grupo Posadas —Quintana Roo
- Administración de personal
- Experiencia en control de inventarios
- Carga de materiales pesados
Auxliar de áreas públicas y mantenimiento
Corazon Luxury Rentals —Playa Car Fase I, QRoo.
- $12,000 a $15,000 por mes
- Tiempo completo
- Mantenimiento
- Inglés
- Habilidades de organización
Postulación rápida
Practicas Profesionales en Mía Tulum
Mía Resort, Restaurant & Beach Club —Tulum Centro, QRoo.
- $1 por mes
- Tiempo completo
- Carpintería
- Inglés
- Recursos humanos
- Ayuda o servicio de transporte
- Descuento de empleados
Postulación rápida
Capitan de botones
Hotel Ganzi en Playa del carmen —Gonzalo Guerrero, QRoo.
- $22,200 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Seguro de vida
Postulación rápida
11d
Auxiliar I, Ama de Llaves y Limpieza
Playa Hotels & Resorts —Cancún, QRoo.
- Sin título de educación superior
- Liderazgo
2d
Recepcion
Westin Lagunamar Ocean Resort —Cancún, QRoo.
- Hotel
- Recepción
Recepcionista
Days Inn Playa del Carmen —Playa del Carmen, QRoo.
- Tiempo completo
- Experiencia en ventas
- Oratoria
- Inglés
Postulación rápida

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Director (a) de Ama de Llaves

Marriott International, Inc -
Cancún, QRoo.

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Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Bachillerato

Descripción completa del empleo

Additional Information
Job Number26095961
Job CategoryHousekeeping & Laundry
LocationBoulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the housekeeping or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

Maintains strong working relationship with Front Office to ensure effective communications for operational issues.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guestrooms, public space and employee areas are cleaned according to operating standards.

Ensures compliance with all housekeeping policies, standards and procedures.

Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.

Managing Departmental Costs

Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

Responds to and handles guest problems and complaints effectively.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Empowers employees to provide excellent customer service.

Develops goals and expectations for direct report managers.

Celebrates successes and publicly recognizes the contributions of team members.

Reviews employee satisfaction results to identify and address employee problems or concerns.

Communicates expectations, recognizes performance, and produces desired business results.

Conducting Human Resources Activities

Ensures property policies are administered fairly and consistently.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Establishes goals and objectives for all areas of responsibility.

Directs staff to strive for continuous improvement in all areas of responsibility.

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Manages employee progressive discipline procedures for areas of responsibility.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures employees are treated fairly and equitably.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Recepcion

Recepcionista

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