20 publicaciones de empleo destacadas de customer care en parque del pedregal, dif (¡Están contratando!)

Remote Inbound Sales Representative (LATAM)
Meadow —Ciudad de México, CDMX
- $6 a $14 por hora
- Incluye fines de semana
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Personal Assistant to the CEO
YourStartupOperations —Ciudad de México, CDMX
- $17,053 a $20,463 por mes
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Microsoft Office
Postulación rápida
6d
Customer Care Team Leader (Mexico)
Novibet —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Bachillerato
Postulación rápida
(fluent English & Spanish) Customer Support Consultant (remote)
SupportYourApp —Ciudad de México, CDMX
- Home Office (Desde casa)
- Inglés
Postulación rápida
Customer Care Manager (LATAM)
Novibet —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
DIRECTOR OF CUSTOMER EXPERIENCE AND OPERATIONS
Pluxee —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
E-commerce Brand Manager (Mexico) / Gerente de Marca de Comercio Electrónico (México)
CbayExpress —Ciudad de México, CDMX
- $60,000 a $68,000 por mes
- Tiempo completo
- Administración de personal
- Inglés
Postulación rápida
Customer Care (cobranza automotriz)
Atria —Polanco V Sección, CDMX
- Hasta $13,200 por mes
- Tiempo completo
- Trabajo híbrido
- Bachillerato
- Matemáticas
- Licenciatura
Postulación rápida
14d
FBS - Sr. Customer Care Director - CDMX
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Customer Service Agents - Español - CDMX
Concentrix —Ciudad de México, CDMX
- Tiempo completo
- Español
- Servicio al cliente
- Inglés
Manager, Legal Support Services
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
Family Coordinator (LATAM, Remote)
Meadow —Ciudad de México, CDMX
- $7 a $14 por hora
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Bilingual Employee Service Center Specialist (Mexico)
Compass Experience Labs —Álvaro Obregón, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Bachillerato
Postulación rápida
Account Executive - Bill Pay (Ejecutivo de Ventas - Cuentas por Pagar) - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Tangle Teezer Head of Sales - Mexico
BIC —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Customer Care Representative
SGS —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Ingeniería
- Inglés
- Microsoft Office
Postulación rápida
Customer Care Manager
JBT Marel —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mantenimiento
- Inglés
- Seguro dental
- Seguro de la vista
Customer Service Representative
Multi-Color Corporation —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Postulación rápida
Logistics Manager for México, Costa Rica & El Salvador
Siemens Healthineers —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Licenciatura
- Negocios
- Liderazgo
2d
Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Remote Inbound Sales Representative (LATAM)

Meadow
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$6 a $14 por hora

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Llamadas en frío
Administración de personal
Experiencia en ventas
Salesforce
Slack
Inglés
HubSpot

Descripción completa del empleo

End-of-life care is a $20B industry hiding in plain sight. It touches every family, yet remains fragmented, widely distrusted, and offline - all while the world around it has transformed. We believe families deserve a fundamentally better experience.

At Meadow, we're building the modern funeral home. In under two years, we've become California's largest independent, earning hundreds of 5-star reviews and an 80+ NPS along the way. Powered by a team that's built and scaled real-world businesses, we're expanding nationally with urgency, discipline, and plenty of meaningful work still ahead.

We believe great people live everywhere. Our team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.

Learn more about our global teams here. If this sounds like your kind of team, we'd love to hear from you.

About the Role

As an Inbound Sales Representative, you’ll be the first voice families hear when they reach out. You’ll guide them with clarity and compassion - no cold calls or pushy tactics, just meaningful conversations that help people make one of life’s most important decisions with confidence.

This is a sales role: you're responsible for helping families make confident decisions and guiding them to a close - always with genuine care, never pressure. Depending on team needs and performance, this role may include a mix of inbound sales conversations, returning lead follow-up, and support work that helps the broader sales process run smoothly.

A quick note, because many candidates wonder about it: People often assume this work is emotionally heavy, but our team consistently finds it deeply meaningful and surprisingly uplifting. The role is rooted in hospitality, clarity, and human connection, not sadness. Rather than feeling heavy, the work offers a unique sense of purpose as part of a modern, compassionate company transforming an outdated industry and bringing dignity, transparency, and warmth to families across the country.

Grow Your Career

Most teammates begin in our Second Call Representative role, a customer-facing sales position where you'll build product expertise, close deals, and develop our consultative sales approach.

High-performing Day Shift reps may become eligible to join our First Call Representative team after approximately three months. First Call Reps receive more inbound opportunities and move to an uncapped performance-based compensation plan tied directly to dollars sold, creating meaningful upside for top performers.

Eligibility for the First Call team is based on sustained performance, including strong conversion results, customer experience, workflow accuracy, and overall reliability.

What You’ll Do

Handle warm inbound leads and support families through the sales process with clarity, empathy, and strong follow-through.
Guide families through cremation options, helping them make a confident decision when possible and ensuring thoughtful follow-up when more time is needed.
Manage returning leads and follow-up conversations across phone, text, and email so no family falls through the cracks.
Contribute to queue coverage, sales activities, and related support workflows that improve the overall customer experience.
Hit performance targets while maintaining strong conversion outcomes and quality scores.
Move fluently across our stack - HubSpot, Aircall, GSuite, Slack, and our case management system.

Requirements

2+ years of sales experience with a track record of meeting or exceeding individual targets - managing the full sales cycle and closing, ideally consumer (B2C) sales over the phone.
Strong sales instincts and phone presence: you can guide a live conversation toward a confident decision, handle objections naturally, and build trust with families while balancing sales conversations with follow-up and support work.
Clear spoken and written English; you explain options simply and warmly.
Self-driven and results-focused: you track where you stand against your target and adjust when you're behind. Emotionally steady and highly coachable
Comfortable working independently and managing a consistent follow-up rhythm.
Familiarity with HubSpot or comparable CRMs (Salesforce, Zoho, etc.).
A home setup that supports the work - see our tech requirements for details.

Bonus Points

Experience selling in high-trust categories (insurance, healthcare, travel, etc.).
Spanish fluency — many of the families we serve speak it.

Details:

Remote, full-time
Compensation: $6-$14/hr OTE
- Competitive base pay plus monthly performance bonuses.
- The advertised OTE reflects expected earnings in your starting role. Top performers who advance to our First Call Representative team move to an uncapped performance-based compensation plan with significantly higher earning potential.
Tools: HubSpot (CRM), Aircall (phone), Slack, and our case management system
Schedule:
- Full-time, 8-hour shifts on a consistent weekly schedule
- Days: Monday–Friday, Tuesday–Saturday, or Sunday–Thursday
  - (weekend availability a plus)
- Available shift windows:
  - AM (start 6–8am EST)
  - PM (start 1–4pm EST)

Why You’ll Love Working With Us:

We’re a real business, built to last. We’ve proven our model in LA and became the largest independent funeral home in California in less than two years. We’re now going national. And plan to grow for years to come.
A serious employer for global teammates. We have years of experience running distributed teams. Same 1:1s, check-ins, and career paths as our U.S. team - same expectations, same opportunities.
Growth path: Team members may begin with a mix of inbound sales, returning lead follow-up, and support responsibilities, with opportunities to take on expanded first-call responsibilities based on performance.
People stay. Regrettable turnover is very low. Don't take our word for it - read our Glassdoor reviews.
Fair compensation with real upside. Competitive globally benchmarked base pay, meaningful monthly bonuses, and a clear path to an uncapped compensation plan through eligibility to our First Call team.
High care, high standards. Real investment in training and growth, honest feedback, no burnout culture.
Benefits: PTO, 10 paid holidays, paid training, fully remote.
Purpose-driven work: Real impact during one of life's most meaningful transitions.

Apply Now

We’re just getting started, and we’re looking for people who want to grow with us. If you’re excited about making an impact, building meaningful relationships, and launching a successful career in sales and tech, apply today. Even if you don’t meet every qualification, we encourage you to apply—your passion and potential matter more than checking every box.

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