20 publicaciones de empleo destacadas de technical support representative en monterrey, nle (¡Están contratando!)

Technical Support Representative
Peek —Monterrey, N. L.
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Salesforce
- Inglés
6d
Technician IC | Monterrey
Boston Scientific —Monterrey, N. L.
- Incluye fines de semana
- Enfermería
- Administración de personal
- Experiencia en ventas
Customer Service Rep I
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
6d
Customer Service Representative
sinapsis ingeniera S.A.S —Hacienda San Francisco, N. L.
- $17,000 a $19,000 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
White Glove OEM Account Manager-1
Industrial Connections & Solutions LLC —San Pedro Garza García, N. L.
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Permiso de maternidad y paternidad
- Descuento de empleados
Postulación rápida
Sales Representative
Koch-Glitsch —Monterrey, N. L.
- Bilingüe
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
Manager - Sales
Wesco —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Bachillerato
Customer Service Representative
Parker Hannifin Corporation —Apodaca, N. L.
- Tiempo completo
- Experiencia en ventas
- Servicio al cliente
- Inglés
6d
Field Service Technician - Monterrey (Industrial Machinery)
Cold Jet —Monterrey, N. L.
- Tiempo completo
- Diagramas
- Servicio al cliente
- ERP systems
Postulación rápida
07 - Sustainability Analyst
Celestica —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Customer Service
Güntner de México, S.A. de C.V. —Apodaca, N. L.
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Sales Representative / Representante de ventas
Primetals Technologies —Apodaca, N. L.
- Administración de personal
- Diagramas
- Experiencia en ventas
Bilingual Insurance (Property & Casualty) Customer Service Representative - Work From Home
Cover Desk Mexico —Monterrey, N. L.
- $17,350 a $17,860 por mes
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
Account Executive
Infobip Ltd —Monterrey, N. L.
- Tiempo completo
- Experiencia en ventas
- Licenciatura
- Capacitación
Area Shift Manager, Worldwide Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Senior Quality Inspector (Stamping)
Current Power Technologies —Parque Industrial Acueducto, N. L.
- $18,000 a $35,000 por mes
- Tiempo completo
- Experiencia en manufactura
Postulación rápida
Manager Procurement Management
Vertiv —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Vice President, Production Operations (Mexico)
Fictiv —Santa Catarina, N. L.
- Español
- Microsoft Excel
- Administración de personal
Postulación rápida
4d
Program Manager
OPmobility —Monterrey, N. L.
- Bilingüe
- Licenciatura
- Capacitación
Customer Service Manager - Aftermarket parts
Carrier —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente

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Technical Support Representative

Peek -
Monterrey, N. L.

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Información del empleo

Tiempo completo
Hace 6 días

Cualificaciones

Jira
Servicio al cliente
Salesforce
Slack
Inglés
Mecanografía
SaaS

Descripción completa del empleo

Peek is the operating system powering the experiences industry - from museums and attractions to tours and activities. With over $7B in bookings, Peek’s AI-powered platform has helped thousands of merchants to increase revenues, save time, and deliver seamless guest experiences. Customers include MoMA, Whitney Museum, Seattle Aquarium, Bryant Park & Looping Group. The company has raised over $150 million from institutional investors Westcap, Goldman Sachs, and SpringCoast Partners. Learn more at www.peek.com.

As a remote-first company recognized by Forbes as one of America's Best Startup Employers and by Built In as a 2025 and 2026 Best Place to Work, we are a global team of "Peeksters" who "Obsess Over Our Customers," "Accomplish Big Things," "Collaborate With Purpose," and "Get Better Every Day.

The Role:

Peek is hiring a friendly, passionate, and self-motivated Partner Support Representative to help our activity partners grow their businesses using Peek’s SaaS platform PeekPro. The Partner Support Representative acts as the first line of defense for product questions and technical troubleshooting.

The ideal candidate adapts well to a fast-paced environment, provides a high degree of professional responsiveness and follow-up to our existing and potential partners, and demonstrates strong problem-solving skills. The Partner Support Associate will work in unison with other Support team members, as well as provide information reviewed by our Product and Engineering teams as they work to improve PeekPro. This full-time role is entirely remote and will report to a Team Lead in the United States.

Our collaborative and rapidly evolving team will rely on the Associate to make our partners’ day by solving issues completely, quickly, and correctly.

Responsibilities:

Follow-up and see through resolutions on customer inquiries across channels, including phone calls, emails, and Helpdesk requests, while maintaining a high customer satisfaction rating.
Craft informative, timely, and instructional messages in response to product- and tech-related queries.
Active participant in team meetings and in assisting other colleagues across the company.
Represent the voice of our customers internally at Peek by sharing customer feedback using Zendesk processes.
Learn Peek’s rapidly evolving products; contribute suggestions from your built experience on updating our Helpdesk and templates to keep pace with these changes.
Meet monthly Items per month, CSat and QA minimums and develop consistent performance.

Skills you already have:

2+ years of experience in customer service and/or technical support
Full-time availability; Ability to work 5 consecutive days (possible schedule to include weekend day)
Excellent English written, oral, and interpersonal communication skills (minimum 50 WPM on typing exam)
Natural enthusiasm for helping people solve technical problems
Patience and ability to troubleshoot and teach new software to non-tech-savvy operator partners.
Ability to work in a dynamic environment without skipping a beat.
Must be punctual and reliable.
Strong deductive reasoning skills, with an ability to uproot the cause of a reported issue.
Discretion in handling potentially sensitive information about a partner, partner’s account, or business.
Consistent and dependable WiFi in a personal workspace that allows for distraction-free environment.

Nice to haves:

Spanish language fluency
Interest in the travel/tourism industry
Experience working within Zendesk or other support tooling
Experience working with Salesforce, JIRA, Slack, and/or G-Suite

Compensation:

$20.800 MXP gross monthly salary
Health Coverage through Allianz

Our Customer Support team is available during the following hours: Mon - Fri 8 am to 11 pm; Saturday 9 am to 8 pm; Sunday 10 am to 8 pm (All Times are Eastern Time). A 5-day schedule will be assigned after training.

Peek Travel Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.

If you are unable to apply due to incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.

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technical support representative empleos en monterrey, nle

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Quiero recibir la alerta de empleo más reciente para technical support representative en monterrey, nle

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