20 publicaciones de empleo destacadas de customer specialist en guadalajara, jal (¡Están contratando!)

(Fluent English) Technical Support Consultant (Remote)
SupportYourApp —Guadalajara, Jal.
- Home Office (Desde casa)
- Inglés
Postulación rápida
3h
HR Operations Specialist LATAM
Koch —Zapopan, Jal.
- Inglés
- Microsoft Office
Senior KYC Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Análisis de datos
- Licenciatura
- Liderazgo
Return Materials Specialist
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
13d
Logistics Specialist Production Planner (Sr.)
Hella —El Salto, Jal.
- Administración de personal
- ERP systems
Lifecycle Marketing Specialist (B2B & B2C)
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Outbound & Lifecycle Marketing Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Specialist - S&P - Procurement Ops 4A
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Inglés
- Microsoft Office
Postulación rápida
14d
Analyst - Transportation
Wesco —Guadalajara, Jal.
- Tiempo completo
- Microsoft Office
- Bachillerato
- Habilidades de organización
Demand Generation Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Maintenance Renewals Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Accounts Payable Clerk Jr
Intugo —Plaza Del Sol, Jal.
- $22,000 por mes
- Tiempo completo
- Administración de personal
- Hospital
- Servicio al cliente
Postulación rápida
13d
Staff Gen AI Developer
Varicent —Guadalajara, Jal.
- $990,600 a $1,300,000 por año
- Home Office (Desde casa)
- Azure
- Informática
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
12d
[C]-Sr. Associate - Human Resource Level 5
EDM S de RL de CV —Zapopan, Jal.
- Inglés
- Mejora continua
Postulación rápida
Growth Marketing Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Diabetes Training Specialist
Insulet Corporation —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Microsoft Office
- Licenciatura
1d
AI Security Engineer
Arrivia, Inc. —Guadalajara, Jal.
- Informática
- Inglés
- Maestría
13d
Social Media Specialist
Legal Management Group —Guadalajara, Jal.
- Tiempo completo
Postulación rápida
Email & CRM Marketing Specialist
BlackBox Strategies —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
Campaign & Content Operations Specialist
ScaleUp —Guadalajara, Jal.
- $1,500 a $2,000 por mes
- Tiempo completo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para customer specialist en guadalajara, jal

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

customer specialist jobs near guadalajara, jal

Empleos de Security Engineer en Guadalajara, JAL.

Empleos de Technical Support en Guadalajara, JAL.

Empleos de Marketing Editorial en Ciudad De México

Empleos de Marketing Educativo en Ciudad De México

Empleos de Marketing Specialist en Cuauhtémoc, Cdmx

Empleos de Marketing Specialist en Colonia Lomas De Chapultepec, Cdmx

Empleos de Marketing Specialist en Tijuana, B.c.

Empleos de Marketing en Silao, GTO.

Empleos de Marketing Specialist en Ciudad De México

Empleos de Senior Engineering Manager en Jalisco

Empleos de Human Resources Analyst en Guadalupe, N. L.

Empleos de Design Engineer en Ciudad De México

Empleos de Sr Data Engineer en Ciudad De México

Empleos de Security Engineer en Monterrey, N. L.

Empleos de Security Engineer en Ciudad De México

Empleos de Security Engineer en Morelia, Mich.

Empleos de Engineer Audio en Ciudad De México

Empleos de Logistic Specialist en Monterrey, N. L.

Empleos de Content Specialist en Ciudad De México

Empleos de Technical Support en Querétaro, QRO.

(Fluent English) Technical Support Consultant (Remote)

SupportYourApp -
Guadalajara, Jal.

Postulación rápida

Información del empleo

Hace 3 horas

Cualificaciones

Plurilingüe
Inglés
SaaS

Descripción completa del empleo

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Deliver outstanding technical support via chats and emails;
Lead high-volume customer onboarding sessions via video calls;
Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes;
Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements;
Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality;
Maintain and improve customer-facing documentation and self-service resources in GitBook;
Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management;
Run recurring support retrospectives and surface trends for prioritization and improvement;
Create and maintain structured tickets and contribute to workflow improvements in Zendesk and Linear;
Review and optimize Inkeep (AI chatbot) conversations, adjusting rules, flows, and content to continuously improve automated responses.

What you need to succeed in this role:

Excellent English communication skills (at least C1 for both spoken and written);
At least 1–2 years of proven experience in a Technical Support role;
Experience translating technical issues for non-technical users (high EQ);
Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs;
Solid understanding of engineering workflows, including releases, migrations, and potential user impact;
Ability to clearly distinguish product bugs from user environment issues and third-party limitations;
Experience escalating incidents with structured documentation (impact, timeline, reproduction steps);
Experience reading logs (e.g, Jason) in tools like Grafana;
Familiarity with marketplace or reselling platforms
AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency
Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems);
Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Benefits:

Flexible schedule;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!

Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.

Know someone perfect for the role? Refer them and get rewarded!

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 3G3

Postulación rápida

Refina tu búsqueda

customer specialist empleos en guadalajara, jal

(Fluent English) Technical Support Consultant (Remote)

HR Operations Specialist LATAM

Senior KYC Analyst

Return Materials Specialist

Logistics Specialist Production Planner (Sr.)

Lifecycle Marketing Specialist (B2B & B2C)

Outbound & Lifecycle Marketing Specialist

Specialist - S&P - Procurement Ops 4A

Analyst - Transportation

Demand Generation Specialist

Maintenance Renewals Analyst

Accounts Payable Clerk Jr

Staff Gen AI Developer

[C]-Sr. Associate - Human Resource Level 5

Growth Marketing Specialist

Diabetes Training Specialist

AI Security Engineer

Social Media Specialist

Email & CRM Marketing Specialist

Campaign & Content Operations Specialist

Quiero recibir la alerta de empleo más reciente para customer specialist en guadalajara, jal

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado