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Inside Sales Representative

Eaton -
Querétaro, Qro.

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Información del empleo

Cualificaciones

Apoyo en ventas
Microsoft Excel
Administración de personal
Experiencia en ventas
Servicio al cliente
ERP systems
Inglés
Microsoft Office
Ventas internas
Experiencia en construcción
Gestión de venta al por menor

Descripción completa del empleo

Eaton’s Corporate Sector division is currently seeking a Inside Sales Representative.

What you’ll do:

Position Summary
The Inside Sales Specialist will provide dedicated technical, and operational support to all retail Account Managers and offer Pro Sales support on the Lowe’s and Home Depot accounts. The position combines inside sales operational support with specialized Pro project support, ensuring timely quotes, order management, and technical assistance, within the retail business.

Key Responsibilities
Pro Sales Support

Serve as a dedicated inside sales partner to Account Managers
Support quotes for the Lowe’s and Home Depot Pro business
Manage customer inquiries via phone and email with professionalism and urgency
Support sales with pricing, lead time, product availability, and policy guidance

Quoting & Small Project Support

Prepare and process customer quotes; manage quote renewals and follow-ups
Provide take-off support for small Pro projects
Interpret basic drawings, scopes, and material lists to create preliminary BOMs
Partner with pricing, sales, and engineering for accurate and timely quote delivery

Order Management & Fulfillment

Support end-to-end order processing for Pro projects and standard orders
Ensure product accuracy, pricing alignment, and configuration correctness
Coordinate with supply chain, logistics, and order management for on-time delivery
Manage post-order requests including changes, clarifications, and delivery coordination

Technical & Product Support

Respond to product selection, specification, and application inquiries
Cross-reference competitor part numbers to Eaton or approved equivalents
Provide technical guidance and escalate complex issues
Maintain working knowledge of Eaton product lines and competitive offerings

Customer & Sales Growth

Proactively follow up on quotes and orders
Lead special projects (ex. SPA creation during GPI implementation)

#LI-KL1

Qualifications:

Proficiency with CRM, ERP, quoting tools, Bid Manager, and Microsoft Office
Minimum of 3 years of experience in inside sales, sales support, or technical support
Experience with electrical, construction, or industrial products is a plus
Experience supporting quotations, order management, and small projects
Advanced English proficiency
Advanced proficiency in Microsoft Excel
Experience providing commercial support to retail accounts

Skills & Competencies:

Strong customer service and communication skills
Ability to manage multiple priorities and meet critical deadlines
Detail-oriented with strong analytical skills
Ability to interpret technical information and drawings
Strong collaboration and cross-functional coordination skills
Proven ability to drive results in a fast-paced, time-sensitive environment

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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