Job Description:
We are seeking a highly analytical and detail-oriented Total Rewards Analyst, Health & Welfare to support the execution, optimization, and governance of health and welfare programs across the Americas with a focus in Mexico operations.
This role will serve as a key operational partner within Rewards Services, responsible for administration of benefit programs in Mexico, process design and continuous improvement. The analyst will play a critical role in ensuring scalable, efficient, and compliant delivery of benefit programs.
The ideal candidate thrives in a fast-paced, high-volume environment, has a strong continuous improvement mindset, and demonstrates the ability to operationalize complex processes with precision and accountability.
Key Responsibilities
Health & Welfare Administration
-
Support end-to-end administration of Health & Welfare programs including Food Coupons, Food Voucher coupons and related offers; ensure seamless execution of ongoing operations and annual cycles
-
Partner with HR Digital Services, Payroll, Operational Excellence, and external vendors to maintain accurate and timely program delivery; partnership with other HR Pillars as necessary
-
Ensure benefits programs are administered in compliance with global, regional and local regulations
-
Proactively identify and close compliance gaps through process improvements and controls
-
Maintain documentation, audit readiness, and governance frameworks
Vendor Management & Oversight
-
Act as primary day-to-day contact
-
Drive issue resolution, escalations, and continuous service improvements
-
Ensure operational roadmap is built, maintained and properly executed
Process Design, Automation & Continuous Improvement
-
Design, document, and implement scalable and automated processes across health & welfare administration
-
Identify process gaps, inefficiencies, and manual dependencies, and implement solutions
-
Leverage tools (Excel, HRIS, workflow tools) to streamline operations and improve accuracy
-
Establish standardized operating procedures and ensure consistency to adhere to global, regional and local requirements
-
Analyze trends and recommend improvements to enhance employee experience and operational efficiency
Data Management & Analysis
-
Manage large, complex datasets related to benefits administration and vendor outputs
-
Perform data validation, reconciliation, and quality checks to ensure accuracy
-
Utilize advanced Excel (pivot tables, lookups, formulas, macros) and reporting tools for insights
-
Analyze trends, identify risks, and support strategic decision-making
Ticket Management & Employee Support
-
Partner with employee services teams (e.g., People Link) to resolve tickets efficiently
-
Manage escalations, ensuring timely resolution and strong employee experience
-
Monitor ticket trends to identify systemic issues and build process improvements
-
Provide clear, professional communication to employees and stakeholders
(External) English Qualifications:
Qualifications
-
Bachelor’s degree in Human Resources, Business Administration, Finance, or related field
-
2–5+ years of experience in benefits administration, HR operations, or total rewards
-
Strong experience managing high volumes of data and transactions
-
Proven experience with vendor management and operational delivery
-
Advanced Excel skills (e.g., VLOOKUP, pivot tables, formulas; macros preferred)
-
Experience designing or improving processes (automation experience strongly preferred)
-
Experience supporting ticketing systems and escalation management (experience with ServiceNow a plus)
Culture and Values
-
Strong attention to detail and commitment to accuracy
-
Ownership mindset with the ability to drive accountability and results
-
Analytical, problem-solving, and continuous improvement orientation
-
Ability to work independently and collaboratively in a fast-paced environment
-
Adaptable and able to manage competing priorities, especially during high-volume periods
-
Effective communicator with strong stakeholder management skills
Preferred Qualifications
-
Experience with HRIS platforms (e.g., Dayforce, Oracle, ServiceNow)
-
Experience with data visualization or automation tools (Power BI, Tableau, Alteryx)
-
Bilingual (English/Spanish). Portuguese is a plus.
Bring your payroll expertise to a team that's ready to welcome you — apply now!
Local Benefits (English):
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.
- Country-specific programs and initiatives may be available.
(External) English Company Boiler Plate:
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
