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Goal(s) of this Position

Win customer trust and long-term customer relationships.
Service and maintain new and existing assigned customer base.
Work within the parameters of the QM System to help the company achieve general and company-specific quality efforts and growth goals.

Description

The Technical Program Manager is responsible for the industrialization of new products. Interfaces with the Operations Hubs via Industrial Engineering, Quality Assurance, Engineering and Test Engineering.
As Program Manager, he/she oversees all projects of his/her customer base. Technical Program Manager (TPM) are responsible for the MAKE side of the customer relationship. They industrialize customer projects along the entire value chain working together with the specialists of the assigned operations site.
They focus on costs, quality, flexibility and availability when defining and implementing the manufacturing strategy.

Tasks and Responsibilities

Task of Technical Program Manager
Set up Calculation folder
Facilitate and prepare quote calculations for materials. Perform material scrubbing
Request PCB panel for Eng.
Complete Supplier questionnaire (as needed)
Provide special tooling, and process engineering
Facilitate customer engineer meeting
Fill out NPI checklist and submit to Technical
Conduct ECN reviews and sign-off
Work w/ Technical on BOM set-up
Discuss router w/ Planning
Conduct PPAP external FAI follow-up
Communicate w/ customers on build issues
Help resolve Testing issues
Issue deviations and get signatures
Facilitate SCARs
Resolve technical RMA follow-up and contribute toward resolving quality issues
Communicate PCN notifications
Resolve Process issues and changes
Attend customer technical meetings
Advise on second sources, technical clarifications and production issues
Offer to examine MPC/PPC
Other duties as assigned

Required Knowledge Skills and Abilities

Thorough knowledge of all aspects regarding the production of electronic, precision mechanical and electromechanical assemblies and subassemblies
5+ years of experience in sales/account management/electronics environment
ERP (SAP) experience
Excellent communication and organizational skills
Customer service oriented
Bilingual Spanish/English
US Valid Visa

Pregunta(s) de postulación:

Lugar de trabajo: Empleo presencial