10 publicaciones de empleo destacadas de maintenance en pesquería n. l. (¡Están contratando!)

Tech Support Engineer
Vistance Networks —Apodaca, N. L.
- Salesforce
- Inglés
- Licenciatura
5h
Manufacturing Coordinator
Lear Corporation —Apodaca, N. L.
- Inglés
- Licenciatura
- Experiencia en manufactura
22h
Maintenance Worker (Rotating shift).
ABB Installation Products Monterrey, S. de R.L. de C.V. —Guadalupe, N. L.
- Diagramas
- Soldadura
Postulación rápida
1d
Commodity Buyer Intern
ZF —Guadalupe, N. L.
- Inglés
- Microsoft Office
- Negocios
- Descuento de gimnasio
3d
Production Planner
Franklin Electric —Guadalupe, N. L.
- Tiempo completo
- Experiencia en control de inventarios
- Inglés
Postulación rápida
10d
AirCircuit Breaker Electromechanical Designer
Schneider Electric —Apodaca, N. L.
- Tiempo completo
- CAD
- Inglés
- Licenciatura
Production development engineer - Night Shift.
ABB Electrical Control Systems S. de R.L. de C.V. —Apodaca, N. L.
- AutoCAD
- Inglés
- Microsoft Office
Postulación rápida
2d
SAP Master Data Senior Solution Architect (MDG)
KION Group AG —Guadalupe, N. L.
- Administración de personal
- Inglés
- Licenciatura
SAP MDG Developer (f/m/d)
KION Group AG —Guadalupe, N. L.
- Inglés
- Licenciatura
Procurement Specialist None Ferrous
ABB Electrical Control Systems S. de R.L. de C.V. —Apodaca, N. L.
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida

More jobs to discover

Find similar jobs that you might be interested in.

Manufacturing Coordinator
Lear Corporation —Apodaca, N. L.
Minimum +3 years of experience in electronic Industry as production or manufacturing Coordination (SMT/Backend).
22h
COORDINATOR 2, AP (S231)
Bendix —Apodaca, N. L.
2-4 years of AP accounting experience in a high volume manufacturing environment. This position is responsible for processing of indirect invoices and…

Quiero recibir la alerta de empleo más reciente para maintenance en pesquería n. l.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

maintenance jobs near pesquería n. l.

Empleos de Production Manager en Apodaca, N. L.

Empleos de Procurement Manager en Ciudad De México

Empleos de Ops Support Specialist en Ciudad De México

Empleos de Payroll Specialist en Ciudad De México

Empleos de Procurement Specialist en Monterrey, N. L.

Empleos de Procurement Specialist en Ciudad De México

Empleos de Senior Customer Service Representative en Ciudad De México

Empleos de Arquitecto Proyectista Senior Arhitek en Querétaro, QRO.

Empleos de Ejecutivo Senior De Cobranza en Ciudad De México

Empleos de Senior Solution Architect en Ciudad De México

Empleos de Coordinador Senior De Compras en Ciudad De México

Empleos de Field Healthcare Technology Specialist en Cuautitlán Izcalli, Méx.

Empleos de Technical Support Specialist en Lomas De Angelópolis, PUE.

Empleos de Technical Support Specialist en Ciudad De México

Empleos de Collections Specialist en Ciudad De México

Empleos de Learning Specialist en Ciudad De México

Empleos de Technical Project Manager en Ciudad De México

Empleos de Product Designer Remoto en Ciudad Juárez, Chih.

Empleos de Visual Designer A en Lomas Altas, CDMX

Empleos de Ux Designer Jr en Guadalajara, JAL.

Tech Support Engineer

Vistance Networks
Apodaca, N. L.

Postúlate ahora

Información del empleo

Hace 5 horas

Cualificaciones

Jira
CCNP
Plurilingüe
Salesforce
CCNA
Inglés
Bash
Licenciatura
Atención al cliente
Linux
Python
Shell Scripting
Debugging
Juniper

Descripción completa del empleo

Req ID: 81670

Location:

Apodaca, Other, Mexico, 66600

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Job Summary

Provides technical support to customers for ARRIS products or to ARRIS partner products as they diagnose, troubleshoot, repair, debug, and maintain products. Reports design, reliability, and maintenance problems or bugs to the design engineers/software engineers. May be involved in customer installation and training. Provides support to customers/users for products that are highly technical or sophisticated. After hours, and on-call support may be required.

General Summary

The Technical Support Engineer (TSE) will be responsible for providing first-level Technical Support for various technologies in CommScope products to our ANS customers.

Duties & Responsibilities

Be the first technical point of contact for the customer
Should possess the ability to manage critical (S1) cases soon after the training
Demonstrate the ability to work with the Escalation team and/or Engineering teams to manage escalated cases
Work closely with SE (Sales Engineering) teams internally on larger networks and more complex issues
Identify customers’ problems/issues and assist them to resolve issues while consistently providing great Customer Experience
Identify and reproduce customer technical problems in a test/lab environment
Work on day-day tickets, follow up with clients, provide feedback, and seek problems through resolution
Ensure proper case documentation and closure
Generate clear and concise documentation in the form of case notes, technical tips, articles, and white papers
Contribute to the knowledge base by creating KB articles
Notify and discuss with Senior, Staff, Senior Staff or Principal Engineers on calls and emails that require assistance
Timely handoff (escalation) of cases that require advanced technical investigation by the Escalation Team
Manage customer expectations and make sure the customer is receiving the highest quality of service
Document customer issues for future reference and build a knowledge base of the solutions given to the customer
Actively participate in training and improve product and process knowledge
Strict adherence to Service Level Agreement KPIs
Understand the SLA’s and work/align style of working towards meeting them

Skills Required

0-2 years of customer support experience

Bachelor’s degree in systems Engineering, or related field

Multiple language skills (English & Spanish)
Preferably worked as a Tech Support engineer
Excellent written and oral communication ability, including formal presentation skills to customers, partners, and support teams
Networking Basic expertise
Linux Basic Expertise
Experience providing support to direct customers, resellers, and field personnel in resolving company product-related issues
Experience working in a support lab environment for problem replication

You will excite us if you have

Working Knowledge of Salesforce and JIRA
Experience working with Linux, Bash, Python scripting
Experience working in (or with) a vendor: Cisco, Juniper (routers, switches), Arista, Extreme Networks, Dell, HP, Alcatel.
Relevant industry accreditations/certifications: CCNA, CCNP- R&S, JNCIA, JNCIS-ENT/DC

Why Join Us?

Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.

Aurora Networks (formerly CommScope’s Access Networks Solution segment) is the world’s leading provider of access network solutions. Our comprehensive, end-to-end product portfolio supports global service providers with innovative, leading-edge HFC, PON and broadband network products.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at Vistance Networks.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.

Why Join Us?
Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at Vistance Networks.

Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.

; ;

Postúlate ahora

Refina tu búsqueda

maintenance empleos en pesquería n. l.

Tech Support Engineer

Manufacturing Coordinator

Maintenance Worker (Rotating shift).

Commodity Buyer Intern

Production Planner

AirCircuit Breaker Electromechanical Designer

Production development engineer - Night Shift.

SAP Master Data Senior Solution Architect (MDG)

SAP MDG Developer (f/m/d)

Procurement Specialist None Ferrous

More jobs to discover

Quiero recibir la alerta de empleo más reciente para maintenance en pesquería n. l.

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado