6 publicaciones de empleo destacadas de coach en apodaca, nle (¡Están contratando!)

Service Delivery Manager - (Tech Industry)
Grupo Sigme —Monterrey, N. L.
- $45,000 a $50,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- PMP
Postulación rápida
1d
Change Agent
Trane Technologies —Monterrey, N. L.
- Tiempo completo
- Inglés
- Microsoft Office
- Capacidad analítica
Maintenance Supervisor II
Panasonic —Ciénega de Flores, N. L.
- Tiempo completo
- Mantenimiento
- Bachillerato
- Experiencia en manufactura
2d
Agente de ventas de seguros de vida
Grupo Regio (MetLife) —Monterrey, N. L.
- $20,000 a $40,000 por mes
- Tiempo completo
- Experiencia en ventas
- Bachillerato
- Licenciatura
Postulación rápida
Internal Controls Specialist
Corning —Obispado, N. L.
- ERP systems
- Licenciatura
Commercial Operations Analyst
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- SQL
- Python
- Estacionamiento gratuito
- Plan de adquisición de acciones empresariales
4d

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International Operations Agent I
AIT Worldwide Logistics, Inc. —San Pedro Garza García, N. L.
In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer…
11d
International Operations Agent III
AIT Worldwide Logistics, Inc. —San Pedro Garza García, N. L.
In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer…

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Service Delivery Manager - (Tech Industry)

Grupo Sigme
Monterrey, N. L.

Postulación rápida

Información del empleo

Tiempo completo
$45,000 a $50,000 por mes
Hace 1 día

Cualificaciones

Jira
Administración de contratos
Análisis del flujo de caja
Microsoft Excel
Administración de personal
PMP
Trello
Inglés
Microsoft Office
Maestría
Pérdidas y ganancias
Licenciatura
Webex
Gestión financiera
Microsoft Project

Descripción completa del empleo

*MUST COME FROM THE TECH INDUSTRY*

*CANDIDATES WITHOUT RECENT TECH INDUSTRY EXPERIENCE WILL NOT BE CONSIDERED*

REQUIREMENTS

Education: Bachelor's Degree in Systems Engineering, Communications and Electronics Engineering, Project Management, or a related field.
3+ years of experience as: Service Delivery Manager, Managed Services, ITIL v3/v4.
Minimum of 2 years of experience in financial management.
Proven experience managing projects related to:
Data Centers
Contact Centers
Security
Cloud Services
Infrastructure
IT
Field Services
Advanced knowledge of project management methodologies (Waterfall, Agile Scrum).
Advanced proficiency in Microsoft Office, Excel, and Project.
Knowledge of Cisco technologies.
Experience using collaboration tools (WebEx, Microsoft Teams, Google Meet).
Experience managing personnel.
Strong ability to build and maintain solid client relationships.
Advanced English proficiency, capable of conducting business communications.
Availability to travel and work weekends.
Preferred:
MBA
Business Intelligence
Jira
ClickUp
Monday.com
Trello
Project Management certifications

MAIN RESPONSIBILITIES

Develop comprehensive Project Plans, including:
Project schedules
Task assignments
Budget management
Resource allocation
Monitoring all project phases
Manage projects using the methodology required by the client, including the corresponding technology tools (Waterfall, Agile Scrum, Hybrid).
Lead project sessions, including:
Internal and external kickoff meetings
Coordination of multidisciplinary and multicultural teams
Logistics coordination
Acting as the primary communication link between internal teams and clients
Execute strategic contract management activities, including:
Contract analysis
Financial oversight
Cash flow monitoring (sold vs. invoiced)
Budget, cost, and variance control
Profit margin analysis
P&L management
Billing cycle monitoring
Collections follow-up
Management of contract modifications, extensions, renewals, and account growth in collaboration with Legal and Sales teams
Monitor revenue and profitability for each assigned project, ensuring alignment with organizational financial objectives.
Prepare reports for Senior Management and maintain complete project documentation.
Participate in internal training initiatives, mentor and coach direct reports, and contribute to the professional development program led by Operations Management.
Serve as the primary On-Premise point of contact for clients by:
Building and maintaining strong customer relationships
Ensuring compliance with contractual obligations
Aligning project execution with the client's core business objectives
Delivering services and products on time and with high quality
Coordinating transitions to internal support teams when Managed Services apply

WE OFFER

Monthly gross salary of $45,000–$50,000 MXN.
Career growth opportunities and professional development plan.

Sueldo: $45,000.00 - $50,000.00 al mes

Pregunta(s) de postulación:

Which valid certifications do you currently have?
How long have you been working as a Service Delivery Manager?
What is your experience working in the Tech Industry?

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Service Delivery Manager - (Tech Industry)

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