20 publicaciones de empleo destacadas de customer experience leader en querétaro, que (¡Están contratando!)

Care Floor Controller
Ria Money Transfer (Dandelion) —Querétaro, Qro.
- $20,000 a $25,000 por mes
- Incluye fines de semana
- Microsoft Excel
- Inglés
- Bachillerato
- Descuento de gimnasio
- Seguro de vida
Postulación rápida
6h
GE Vernova Gas Power Edison Engineering Development Program - Mexico 2027
GE Vernova —Querétaro, Qro.
- Tiempo completo
- CAD
- Inglés
- Maestría
MEX - Factoring - MEX - Account Executive Tier 4
C.R. England —Querétaro, Qro.
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Postulación rápida
Continuous Improvement System Trainee
BRP —Querétaro, Qro.
- Administración de personal
- Inglés
- Experiencia en bases de datos
HRBP Trainee
BRP —Querétaro, Qro.
- Microsoft Excel
- PMP
- Inglés
Master Production Scheduler
ZF —Santa Rosa de Jáuregui, Qro.
- Administración de personal
- ERP systems
- Inglés
11d
Accountant
Flowserve SRL —Querétaro, Qro.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Postulación rápida
14d
Shift Station Manager, Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Santiago, Qro.
- Incluye fines de semana
- Inglés
- Licenciatura
- Negocios
MEX - DED - MEX - Logistics Coordinator T2
C.R. England —Querétaro, Qro.
- Incluye fines de semana
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
Project Manager
Autoliv Mexico —Querétaro, Qro.
- Administración de personal
- Inglés
- Licenciatura
12d
Revenue Analyst
Ria —Querétaro, Qro.
- $18,500 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Mercadotecnia
- Descuento de gimnasio
- Seguro de vida
Técnico de Servicio B (Querétaro)
GLORY —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Mantenimiento
- Inglés
Postulación rápida
MEX - DED Logistics Coordinator T2
C.R. England —Querétaro, Qro.
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
Data Center Operations System Engineer III (Querétaro, Mexico)
Lambda —Santiago, Qro.
- $531,000 a $708,000 por año
- Tiempo completo
- Administración de personal
- Inglés
- Disponible para viajar
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Project Manager
Autoliv Inc. —Querétaro, Qro.
- Administración de personal
- Inglés
- Investigación
12d
Finance Manager - Mexico
Bachmann Chemical and Engineering —Querétaro, Qro.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
Postulación rápida
Lead Civil Design Coordinator
GE Vernova —Querétaro, Qro.
- Tiempo completo
- Administración de personal
- CAD
- Inglés
11d
Senior Legal Counsel
BRP —Querétaro, Qro.
- Bilingüe
- Inglés
- Maestría
RevOps Technical System Analyst (Mexico Only - Remote)
Varicent —Querétaro, Qro.
- $457,200 a $600,000 por año
- Home Office (Desde casa)
- Salesforce
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
EHS Manager
BRP —Querétaro, Qro.
- Administración de personal
- PMP

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Care Floor Controller

Ria Money Transfer (Dandelion) -
Querétaro, Qro.

Postulación rápida

Información del empleo

Tiempo completo
$20,000 a $25,000 por mes
Hace 6 horas

Beneficios

Descuento de gimnasio
Seguro de vida

Cualificaciones

Francés
Microsoft Excel
Inglés
Bachillerato

Descripción completa del empleo

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers, along with currency exchange, mobile top-up, bill payment, and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

We are looking for a floor controller to join our dedicated team. Such a professional will supervise all floor activity, including assisting team members, monitoring staff, and managing scheduling. The Floor controller is responsible for ensuring that all floor requirements are met.
To be successful as a floor controller should have excellent interpersonal skills and be highly organized. You must be able to delegate duties to staff members while making sure that the staff is scheduled for their daily assigned roles.

ROLES & RESPONSIBILITIES

Supervise staff daily and create daily, weekly, and monthly reports for KPIs and Attendance.
Ensure all staff perform allocated roles.
Manage scheduling and close relations with supervisors, managers, and WFM.
Assist staff with any queries or requests regarding time off, vacations, and swaps.
Administer resources to ensure correct coverage and services for our lines of service.
Prepare reports to track the performance of employees to enhance efficient evaluation.
Administer all problems of employees and invite everyone for a table discussion.
Monitor work and maintain an efficient rapport between floor employees and supervisors.
Investigate all issues on the floor and assist in resolving all mistakes for the management team and working staff.
Analyze and identify growth for all projects at workstations and ensure high-quality service.
Coordinate with corporate leaders to lead the team to work perfectly.
Coordinate the daily operations of the staff and create reports for KPIs and attendance.
Manage resources to ensure adequate coverage and service levels.

POSITION REQUIREMENTS

A high school qualification or equivalent.
Prior experience in a managerial position.
Excellent interpersonal skills.
Prior experience in WFM, Excel, and scheduling programs such as Calabrio.
Highly organized.
Key characteristics for the role are a positive attitude and being a team player.
Ability to multitask, pay attention to details, and thrive in a fast-paced, dynamic environment.
Flexibility to work extended hours or weekends.
Proficiency in using and managing computer equipment and various software programs related to the job.
Adherence to assigned work schedules.
Work is considered 100% office-based.

PERKS & BENEFITS

5% food vouchers.
30 days Christmas Bonus.
15 days of initial vacation.
Life insurance.
Major Medical Coverage
Free access to our Gym.
Dynamic and collaborative work environment.
Cutting-edge tools and technology to make work easier.
Free English and French classes
Work-life Balance.

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this role ranges from ($20,000MXN to $25,000MXN). Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience.

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

Postulación rápida

Refina tu búsqueda

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Técnico de Servicio B (Querétaro)

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