20 publicaciones de empleo destacadas de service desk en tacubaya cdmx (¡Están contratando!)

Desktop Support Engineer (Level 2)
NSC Global —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Habilidades de comunicación
1d
Analista de Soporte Funcional Veeva
Freeway Consulting —Miguel Hidalgo, CDMX
- Tiempo completo
- Trabajo híbrido
- Español
- Salesforce
- Ingeniería
8d
Operational Procurement & Client Service Desk Senior Consultant
Chain IQ Group —Ciudad de México, CDMX
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Support Engineer, Associate
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Licenciatura
- Presencial
Analista de Operaciones con Tarjeta (Ciclo de Vida y Conciliaciones)
Acute Talent —Ciudad de México, CDMX
- $34,000 a $35,000 por mes
- Tiempo completo
- Inglés
- Servicios financieros
Postulación rápida
Senior Sales Executive - Mandarin Speaker
Ebury —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
7d
Customer Excellence Representative
The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Technical Resource Center Analyst
Hitachi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
6d
IT Help Desk Technician
FORM —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
Postulación rápida
7d
Collaboration Engineer
Sonepar México —Ciudad de México, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Inglés
- Seguro de vida
- Programa de referidos
Postulación rápida
14d
FOLLOWER
Grupo Microsafe S.A de C.V —Tlalnepantla, Méx.
- $12,000 por mes
- Aplicaciones en linea
- Microsoft Excel
- Bachillerato
- Licenciatura
Postulación rápida
8d
Digital Merchandiser
LEGO —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
5d
Senior Deal Desk analyst
Lenovo —Federal, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Front Desk Agent
AccorHotel —Ciudad de México, CDMX
- $14,280 por mes
- Tiempo completo
- Inglés
- Bachillerato
Postulación rápida
5d
Front Desk Supervisor
AccorHotel —Ciudad de México, CDMX
- $18,000 por mes
- Incluye fines de semana
- Inglés
- Manejo de caja
- Habilidades de organización
Postulación rápida
5d
Bilingual Mental Health Intake & Care Coordinator
Go Lean Health —Ciudad de México, CDMX
- $8 por hora
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Inglés
Postulación rápida
Technical Resource Center Analyst
Hitachi Rail —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
6d
Analista Contable – Contraloría (Crédito y Tarjetas - Conciliaciones T+1)
Acute Talent —Ciudad de México, CDMX
- $30,000 a $35,000 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
Operational Procurement & Client Service Desk - Consultant
Chain IQ Group —Ciudad de México, CDMX
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Support Specialist L1, PMS
Shiji, US Inc. —Colonia Polanco, CDMX
- Incluye fines de semana
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida

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Desktop Support Engineer (Level 2)

NSC Global -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 1 día

Cualificaciones

Servicio al cliente
Hardware de computadora
Habilidades de comunicación

Descripción completa del empleo

Overview:

NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer

JOB TYPE: Direct Hire (W2) with NSC Global
START DATE: IMMEDIATELY

Responsibilities:

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. May require an associate’s degree in a related area or 5+ years of experience in the field or in a related area. Familiar with a variety of the fields’ concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Position Description:

Field incoming help requests from end users via both telephone and work orders in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
Build rapport and elicit problem details from help desk customers.
Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution.
Apply diagnostic utilities to aid in troubleshooting.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications.
Test fixes to ensure problem has been adequately resolved.
Perform post-resolution follow-ups to help requests.
Develop help sheets and knowledge base articles for end users.
Perform related duties consistent with the scope and intent of the position

Qualifications:

Knowledge & Experience:

Knowledge of basic computer hardware.
Experience with desktop operating systems including Microsoft, and Mac OS X
Extensive application support experience.
Working knowledge of a range of diagnostic utilities.
Good understanding of the organization's goals and objectives.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Strong documentation skills.

Personal Attributes:

Ability to conduct research into a wide range of computing issues as required.
Ability to absorb and retain information quickly.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Exceptional customer service orientation.
Experience working in a team-oriented, collaborative environment.

Soft Skills:

Thought Process: Able to understand technical concepts and can develop ways to help others learn. Ability to solve complex problems with innovative solutions. Ability to manage multiple priorities. Ability to quickly and proactively gain an understanding of the client's business problems and deliver solutions and recommendations to solve.
Interpersonal: Excellent customer service, technical, organizational, and communication skills - in person and on the phone; effective listening and team orientation. Able to persuade, influence and negotiate with staff and vendors in critical situations. Able to motivate others and work cooperatively in a group to achieve common goals.
Physical: Able to sit at a desk and grasp writing instruments. Able to manipulate fingers to perform keyboard strokes on a computer. Mobile between buildings. Must also be able to lift 40lbs without issue and move it from under a desk to a cart and vice versa.

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service desk empleos en tacubaya cdmx

Desktop Support Engineer (Level 2)

Analista de Soporte Funcional Veeva

Operational Procurement & Client Service Desk Senior Consultant

Support Engineer, Associate

Analista de Operaciones con Tarjeta (Ciclo de Vida y Conciliaciones)

Senior Sales Executive - Mandarin Speaker

Customer Excellence Representative

Technical Resource Center Analyst

IT Help Desk Technician

Collaboration Engineer

FOLLOWER

Digital Merchandiser

Senior Deal Desk analyst

Front Desk Agent

Front Desk Supervisor

Bilingual Mental Health Intake & Care Coordinator

Technical Resource Center Analyst

Analista Contable – Contraloría (Crédito y Tarjetas - Conciliaciones T+1)

Operational Procurement & Client Service Desk - Consultant

Support Specialist L1, PMS

Quiero recibir la alerta de empleo más reciente para service desk en tacubaya cdmx

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