20 publicaciones de empleo destacadas de commercial director en ciudad de méxico, dif (¡Están contratando!)

General Support Senior Manager
PayJoy —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Maestría
- SQL
- Seguro dental
- Seguro de la vista
Jr Financial Controller, Commercial Area
Bosch Group —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
Postulación rápida
Sr Director, Product Management – Mexico Credit Risk Solutions
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
Banamex Director de Reestructuración y Recuperación de Cartera Mayorista
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
8d
Senior Business Development Manager (LATAM)
Boolanga —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Head of Marketing LATAM
Dyson —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Director Public Sector
Genesys —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Liderazgo
Director, Professional Veterinary Affairs Hill's Latin America
Hill's Pet Nutrition —Ciudad de México, CDMX
- Administración de personal
- Doctorado
- Disponibilidad para viajar hasta un 50 %
Marketing Operations & Growth Manager
RouteGenie —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Salesforce
- Inglés
- HTML
Postulación rápida
Director Client Services
Asurion —Ciudad de México, CDMX
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
Associate Account Director
Monks —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Postulación rápida
8d
Project Development Senior Advisor
Baker Hughes —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Seguro de vida
Trade Marketing Coordinator
Parfums Christian Dior —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Account Director
Energy Exemplar —Ciudad de México, CDMX
- Home Office (Desde casa)
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Salesforce
Marketing Manager
Teads —Ciudad de México, CDMX
- Bilingüe
- Administración de personal
- Experiencia en ventas
Postulación rápida
Commercial Data Analyst
Flix —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- SQL
Postulación rápida
Content Manager
Latino Legends —Ciudad de México, CDMX
- $1,500 por mes
- Tiempo completo
- Trabajo híbrido
- Inglés
- Servicios financieros
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
5d
Head of Sales
Teads —Ciudad de México, CDMX
- Experiencia en ventas
- Salesforce
- Inglés
Postulación rápida
11d
Sr. Commercial Account Executive, North LATAM
Okta —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Licenciatura
Senior Director, LATAM Data Partnerships Lead
WPP —Ciudad de México, CDMX
- Administración de personal
- Mejora continua

Quiero recibir la alerta de empleo más reciente para commercial director en ciudad de méxico, dif

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General Support Senior Manager

PayJoy -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Beneficios

Seguro dental
Seguro de la vista
Seguro de vida

Cualificaciones

Economía
Microsoft Excel
Ventas SaaS
Maestría
SQL
Licenciatura
SaaS
Negocios

Descripción completa del empleo

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Senior Manager of General Support - Mexico will be responsible for managing the day to day operations of all Customer and Clerk support teams in Mexico. In this role, they will monitor and improve support metrics (e.g. average handle time, first reply time, clerk satisfaction and customer satisfaction) and make sure that the teams are effectively supporting the experience of our customers in the country. Additionally, they will forge strong alliances with key stakeholders such as the Country Manager and Commercial Director in Mexico, making sure that each team is performing according to local expectations. Additionally, this role will push for standardization of global metrics and initiatives (e.g. align a common cross-country approach for support agent QA ratings), seek for optimization of resources (e.g. tools and licenses cost), and product improvements. This role will be instrumental in the new Global Support Ops organization.

At PayJoy, we transform lives by unlocking access to the modern financial system. Your role will help empower underserved individuals to step into a brighter financial future.

Key Responsibilities

Design and implement the global support strategies to maximize customer and clerk experience.
Identify current bottlenecks and issues in common all Support processes and propose improvements.
Optimize resource management of Support agents.
Align on and carry out Fraud Prevention strategy with Fraud/Risk teams.
Stakeholder management of local commercial director and country manager.
Co-design a global performance metrics system to compare performance across BPOs and internal Support teams
Co-design a scalable QA strategy to capture improvement areas at agent level, determine a proper training system, and standardize incentives/SLAs

Qualifications

Experience in managing complex, large support teams with some commercial overlap/exposure
Exposure to “0 to 1” situations where the candidate had built a team or processes from scratch
7+ years of experience working in Operations of high-growth startups
Advanced use of G-sheet/Microsoft Excel and comfort with analytics
Bachelor degree in Business Administration, Economics, Finance, Accounting, related fields
Exposure to regional roles
Experience in managing BPOs
Experience in specific large scale SAAS projects (e.g. migration to a new CRM)
MBA desired
SQL basics desired

Benefits

100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
Life insurance.
Phone finance, Headphone, home office equipment, and wellness perks.
30 days of Christmas bonus
20 days paid Vacation
50% Vacation premium
13% Saving funds
$2,000 MXN monthly grocery coupons
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Catered lunches

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Quiero recibir la alerta de empleo más reciente para commercial director en ciudad de méxico, dif

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