20 publicaciones de empleo destacadas de process manager en ciudad de méxico, dif (¡Están contratando!)

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Sr Program Manager, IB & Replenishment, S&OP

Servicios Comerciales Amazon Mexico S. de R.L. de C.V. -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo

Cualificaciones

Data mining
Administración de personal
Cadena de suministro
Inglés
Maestría
SQL
Pérdidas y ganancias
Licenciatura
Estimación y pronóstico
Gestión de venta al por menor
Liderazgo
Cadena de suministro

Descripción completa del empleo

DESCRIPTION

Sr Program Manager, Replenishment & Inventory

Are you excited to drive high-visibility, strategic supply chain solutions in a fast-growing market? MX Supply Chain is looking for a Sr Program Manager, Replenishment & Inventory who will lead the launch and sustained operation of new fulfillment programs while continuously optimizing inventory flow across the network. This role sits within the S&OP and Inbound team, working at the intersection of planning, execution, and cross-functional coordination to deliver speed and reliability for our customers.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Our Operations environment presents candidates with great challenges in dealing with front-line management and driving scalable, continuous improvements across our Fulfillment Centers, Supply Chain, and Transportation execution teams.

As a Sr Program Manager, you will own the end-to-end planning and execution of new same-day and speed-focused fulfillment programs, including network readiness, replenishment logic, inventory positioning, and re-stock strategies. You will define and drive the operational model from concept through steady-state, partnering with Retail, Operations, Transportation, Finance, and Technology teams to ensure seamless integration into the existing supply chain.

## Key Job Responsibilities

Own the launch plan and operational readiness for new speed-focused fulfillment programs within the MX network, coordinating milestones across multiple stakeholders
Design and implement replenishment and re-stock frameworks that optimize inventory availability, placement accuracy, and fill rates across fulfillment nodes
Develop inventory transfer strategies (reactive, proactive, and automated) to balance network health and meet customer promise
Build and maintain capacity models, demand signals, and inventory health dashboards to inform weekly and daily planning decisions
Partner with Retail, FBA, and business teams to translate demand plans into actionable inbound and replenishment schedules
Drive the S&OP cadence for assigned programs, ensuring alignment between demand forecasts, storage capacity, and operational execution
Identify risks, define mitigation plans, and escalate blockers with data-backed recommendations to leadership
Write high-quality documents (business cases, SOPs, post-launch reviews) that inform, align, and drive decisions across the organization
Continuously improve planning processes by automating manual workflows, reducing cycle times, and increasing forecast accuracy

## A Day in the Life

You start your day reviewing inventory health metrics and replenishment execution for your programs. You connect with operations and transportation teams to resolve inbound exceptions and adjust plans in real time. You spend time building or refining the operational model for upcoming program launches, writing documents that align stakeholders on timelines and trade-offs. You challenge assumptions in demand and capacity plans, propose alternatives backed by data, and drive alignment in cross-functional forums. When new challenges emerge, you take ownership, mobilize the right teams, and deliver solutions at pace.

Key job responsibilities

Manage the short and medium term forecast, capacity and peak planning for the Amazon MX network
Work in partnership with operations team to set optimal IB inventory plans, targets and choices to meet on-time delivery goals
Define a near term vision and plan to deliver it driving continuous delivery customer experience improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established quality and efficiency goals
Inspect demand forecasts, capacity plans critically and challenge assumptions from business teams
Provide high quality inputs and garner alignment with finance and leadership teams using a combination of in-person meetings, well written data backed documents, detailed business models or presentations
Identify and evaluate potential risks/obstacles within both internal and external business environment with minimal direction

A day in the life
You attend daily business reviews and understand whats happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that seek to plan, inform & align internal stakeholders. You challenge the status quo and drive data based decision making within your team. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.

BASIC QUALIFICATIONS

5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
6+ years of working with external suppliers experience
Bachelor's degree
Speak, write, and read fluently in English, and have the ability to take direction in English

PREFERRED QUALIFICATIONS

Experience in supply chain such as contracting, demand management and/or planning and procurement, and supply chain operations

- Knowledge of supply chain management concepts - forecasting, planning, sourcing, optimization and logistics or equivalent

Experience with advanced use of SQL for data mining and business intelligence, or experience in financial modeling, P&L management or analysis
Experience with retrofits, launches, or automation deployments, or experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases
MBA, or Master's degree in supply chain management, operations, engineering, analytics or related field
Speak, write, and read fluently in Spanish

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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