Customer Success Manager (Americas)
Filestage —Ciudad de México, CDMX
- $40,000 a $50,000 por año
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Experiencia en ventas
- Inglés
8d
Mesa de Ayuda
SERTRES DEL NORTE —Álvaro Obregón, CDMX
- $10,500 a $12,500 por mes
- Incluye fines de semana
- Microsoft Excel
- Licenciatura
- Experiencia en construcción
- Oportunidades de crecimiento
Postulación rápida
Operational Procurement & Client Service Desk Senior Consultant
Chain IQ Group —Ciudad de México, CDMX
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Ejecutivo Contact Center
Smart Payment Services —Del Valle Centro, CDMX
- $12,000 a $13,000 por mes
- Tiempo completo
- Microsoft Excel
- Salesforce
- Bachillerato
Postulación rápida
Ciudad de Mexico | Billing Agent - Air Import
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
Customer Excellence Representative |
Chemours —Miguel Hidalgo, CDMX
- Tiempo completo
- Inglés
- Microsoft Office
- Licenciatura
- Seguro de vida
Postulación rápida
Operational Procurement & Client Service Desk - Consultant
Chain IQ Group —Ciudad de México, CDMX
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Automotive test analyst
Cognizant —Colonia Polanco, CDMX
- Tiempo completo
- Trabajo híbrido
- Sin disponibilidad para viajar
- Python
6d
Customer Excellence Representative
The Chemours Company —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Salesforce
- Inglés
Accounts Payables Specialist (Temporal)
Daimler Truck North America —Cuajimalpa, CDMX
- Tiempo completo
- Español
- Inglés
- Investigación
Sr. IT Operations Technician
Crunchyroll, LLC —Ciudad de México, CDMX
- Disponible para viajar
- Presencial
Ciudad de México | Customs Brokerage - Customer Service Representative
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
1d
FBS IT Support Engineer
Capgemini —Ciudad de México, CDMX
- $1 por año
- Tiempo completo
- Servicio al cliente
- Sin título de educación superior
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Agente de Mesa de Servicios TI
SERVICIOS ADMINISTRADOS BSS —Granjas de San Antonio, CDMX
- $10,100 por mes
- Aplicaciones en linea
- Administración de personal
- Informática
- Gestión de inventario
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Channel Development Manager Mexico
COMUNICACIONES HYETTE DE MEXICO S de RL de CV —Ciudad de México, CDMX
- $20,000 a $50,000 por mes
- Tiempo completo
- Trabajo híbrido
- CRM software
- Negocios
- Negociación
Postulación rápida
Senior Analyst, Multi-Asset Indices Product Management
S&P Global —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Maestría
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
9d
Digital Merchandiser
LEGO —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
6d
Gerente de TI
Avantika —Ciudad de México, CDMX
- Lunes a viernes
Postulación rápida
Bilingual Medical Assistant / Medical Receptionist
Go Lean Health —Ciudad de México, CDMX
- $6.50 por hora
- Bilingüe
- Inglés
- Recepción
Postulación rápida
Ciudad de México | Billing Agent - Customs Brokerage
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida

Quiero recibir la alerta de empleo más reciente para help desk en ciudad de méxico

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

help desk jobs near ciudad de méxico

Empleos de Analista De Cuentas A Pagar en Colinas Del Sur, SON.

Empleos de Cuentas Por Cobrar en Tijuana, B.c.

Empleos de Analista De Cuentas A Pagar en Paseo De Los Leones, Chih.

Empleos de Analista De Microbiología en Ciudad De México

Empleos de Analista De Cuentas A Pagar en Xonacatlán, Méx.

Empleos de Analista De Cuentas A Pagar en Obispado, N. L.

Empleos de Analista De Datos Sin Experiencia en Guadalajara, JAL.

Empleos de Marketing Manager en Ciudad De México

Empleos de Supply Chain Manager en Ciudad De México

Empleos de Community Manager en Veracruz

Empleos de Work From Anywhere Bilingual en Desde Casa

Empleos de Bilingual Receptionist en Ciudad De México

Empleos de Bilingual Receptionist en Azcapotzalco, CDMX

Empleos de Empleos Para Bilingual en Ciudad De México

Empleos de Bilingual Receptionist en Tonalá, JAL.

Empleos de Bilingual Jobs Cdmx en Ciudad De México

Empleos de Con Air en Ciudad De México

Empleos de Coordinador Import Export en Tijuana, B.c.

Empleos de Import en Rosarito, B.c.

Empleos de Mesa De Ayuda en Cuautitlán Izcalli, Méx.

Customer Success Manager (Americas)

Filestage
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo
$40,000 a $50,000 por año
Hace 8 días

Cualificaciones

Administración de personal
Experiencia en ventas
Upselling
Inglés
Creación de contenido
Licenciatura
Atención al cliente
Gestión de cuentas

Descripción completa del empleo

About Filestage

Filestage is the review and approval platform that helps teams get their work over the finish line with confidence. As content creation speeds up, the process of verifying and approving that work has become a major bottleneck. We provide the AI-powered infrastructure that ensures every file is checked, compliant, and approved before it is published.

We are a fully remote team by design, built on a culture of high ownership, transparency and fast execution. Together, our mission is to create the trust layer for content creation in times of AI.

With millions of users across thousands of companies—including Lufthansa, Rabobank, Sixt, and Sharp—we are an ambitious team solving real problems for the world's biggest brands. If you’re looking for a key role in that mission, you’ve found it!

This role is fully remote and can be based anywhere in the Americas

What you’ll be working on

This is your chance to help shape the future of our remote company. We believe that a strong Customer Success Team is the backbone of healthy business growth.

You own the customer journey and build deep relationships with your book of business. From onboarding through renewal (and everything in between), you guide your customers every step of the way. You make sure they feel supported, confident, and get maximum value from Filestage. You’re not just a point of contact—you’re a trusted partner who drives product adoption, encourages feature discovery, and helps customers see the long-term value of Filestage. You help them celebrate wins, identify growth opportunities, and make renewals and expansions feel like the natural next step.
You develop success plans that actually drive success. You work closely with each customer to understand their goals, challenges, and workflows. Then you build strategic success plans tailored to their industry, use case, and business priorities, helping them hit their targets with Filestage.
You spot risks before they become an issue. You keep a close eye on customer health, using data and insights to identify risks and opportunities early. Whether it’s low engagement or an upsell opportunity, you take action fast and thoughtfully.
You lead meaningful business reviews. You regularly meet with key decision-makers for strategic check-ins, sharing insights, aligning on goals, and adjusting plans where needed to keep everyone moving forward.
You turn customers into experienced users. You help customers become confident, experienced users of Filestage through personalized training, onboarding calls, webinars or support chats. You make sure Filestage becomes part of their daily workflow. Don't worry, our customers are friendly and don't bite
You advocate for your customers. You collaborate with Sales, Marketing, Product, Development and Support to bring the customer voice into every part of the business. You’re always thinking ahead, suggesting improvements and championing ideas that will make their experience even better.

Life at Filestage

We believe people are more productive when they can choose their own schedule. So we’re proud to offer fully-remote roles that give you the perfect balance between work and life.

Here are some of the benefits you can look forward to at Filestage:

Work from where you’re happiest and enjoy a flexible schedule. We’ve been fully remote from the start, giving you the opportunity to meet people all over the world and broaden your horizons.
- For this role, we’re looking for someone based in Americas time zone to make sure there’s a high time overlap with our team members, customers, and partners. Unfortunately, we can’t consider candidates who are not based in this time zone.
Meet up in real life. We all travel together at least once a year (in normal times) at our team retreat to have fun and get to know each other.
Enjoy a strong team culture. We’re a group of knowledge seekers, reflective thinkers, clear communicators, goal owners, problem solvers, and team players. These are the values we strive for to help us achieve our mission.
Join a happy team. We’ve been rated five stars on Glassdoor by our lovely team. You can take a look at our reviews here.
Create a workspace that suits you. You’ll get a €1,500 budget for hardware, as well €500 for home office to buy whatever you need to do your best work – including a computer, webcam, or standing desk.
Get 38 days of holiday. Plenty of time for city breaks, summer escapes, and everything in between. You’ll also get a half day on your birthday to give you a chance to celebrate!
Volunteer/Charity Day. Enjoy a Volunteer/Charity Day to support a cause close to your heart.
Continue to grow and develop your career. We care about your development and want you to be able to learn new things! After six months in the company, you’ll get a budget to be able to use for personal development.
️ Make your voice heard. We trust our team members to make the best decisions to achieve their goals, so you won’t have to put up with micromanagers here.
Say goodbye to pointless meetings. We practice what we preach when it comes to productivity, so you can expect flat hierarchies, fast iterations, and no bullshit meetings.

What you’ll bring to the role

You enjoy connecting with people. You know the definition of empathy without checking Wikipedia and put it into practice daily.
You’re passionate about customer success management and customer support. You have experience in customer success management or account management. Sales experience is highly valued.
You have business acumen and enjoy advising customers.
You take ownership. You are filled with passion to take responsibility and to make things happen. You are an energetic self-starter who wants to make a tangible impact on a rapidly growing product and company.
You are a team player. You understand that we can only be successful as a team. Like everyone else in our great team, you are fair, honest, and respectful — and you are ready to have a lot of fun.
️ You are fluent in English. Speaking Spanish is a plus.

Postúlate ahora

Refina tu búsqueda

help desk empleos en ciudad de méxico

Customer Success Manager (Americas)

Mesa de Ayuda

Operational Procurement & Client Service Desk Senior Consultant

Ejecutivo Contact Center

Ciudad de Mexico | Billing Agent - Air Import

Customer Excellence Representative |

Operational Procurement & Client Service Desk - Consultant

Automotive test analyst

Customer Excellence Representative

Accounts Payables Specialist (Temporal)

Sr. IT Operations Technician

Ciudad de México | Customs Brokerage - Customer Service Representative

FBS IT Support Engineer

Agente de Mesa de Servicios TI

Channel Development Manager Mexico

Senior Analyst, Multi-Asset Indices Product Management

Digital Merchandiser

Gerente de TI

Bilingual Medical Assistant / Medical Receptionist

Ciudad de México | Billing Agent - Customs Brokerage

Quiero recibir la alerta de empleo más reciente para help desk en ciudad de méxico

Related Searches

Explorar empleos en más ubicaciones

About Filestage

What you’ll be working on

Life at Filestage

What you’ll bring to the role

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado