20 publicaciones de empleo destacadas en purchase to pay (¡Están contratando!)

Software Support Expert I | P1 & 4
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Salesforce
- Inglés
- Seguro dental
Postulación rápida
11d
Administrative Assistant —> Billing & Procurement
Alegro Industries —Guadalajara, Jal.
- Desde $15,000 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
Postulación rápida
11d
Sr. Master Planner
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- ERP systems
- Bachillerato
12d
Systems Engineer - Must Reside in Mexico City
Extreme Networks —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Experiencia en ventas
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
Postulación rápida
CBS Legal Operations Specialist
Colgate-Palmolive —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Informática
7d
Accounts Payable Associate
Dematic Logistics de Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Servicio al cliente
- ERP systems
- Inglés
Associate Brand Manager
Brown-Forman —Ciudad de México, CDMX
- Administración de personal
- Mercadotecnia
- Inglés
Purchasing Specialist - Buyer
Texas Instruments —Aguascalientes, Ags.
- Administración de personal
- Licenciatura
- Habilidades de comunicación
3d
Regional Director Sales - Mexico City
Dynatrace —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
- Plan de adquisición de acciones empresariales
- Vacaciones adicionales o permisos con goce de sueldo
Materials Program Manager (Temporary position)
Intel —Guadalajara, Jal.
- Tiempo completo
- Inglés
- Licenciatura
- Experiencia en manufactura
12d
Hiring - AI Video Data Collection Contributor (Flexible Remote Side Hustle)
Shaip —Desde casa
- $5 a $10 por hora
- Medio tiempo
- Home Office (Desde casa)
Postulación rápida
Business Development Representative
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Gestión de venta al por menor
- Habilidades de comunicación
- Seguro dental
Postulación rápida
7d
Sr Cost Accountant
AMETEK, Inc. —Residencial Miraloma, Tamps.
- Microsoft Excel
- Oracle
- ERP systems
Sales Specialist for LLC Formation Business (USA)
FinancialDocs —Desde casa
- Desde $25,000 por mes
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
Postulación rápida
Senior Manager, Supply Chain
Breg México, S. de R. L. de C.V. —Mexicali, B.C.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
planner Sr
Jabil Circuit —Baja, Chis.
- Tiempo completo
- Administración de personal
- Doctorado
- ERP systems
Master Planner
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Doctorado
- ERP systems
OFCI Project Manager, Industrial and Data Center Construction Projects
Turner & Townsend —Santiago, Qro.
- Tiempo completo
- Administración de personal
- Inglés
- SharePoint
Postulación rápida
Commodity Manager - Facility Management
Advanced Energy Industries, Inc. —Mexicali, B.C.
- Microsoft Excel
- Administración de personal
- Licenciatura
Retention Specialist
SpotOn —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Salesforce
- Seguro dental
Postulación rápida

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Software Support Expert I | P1 & 4

SpotOn -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Tiempo completo
Hace 11 días

Beneficios

Seguro dental

Cualificaciones

Ventas SaaS
Informática
Plurilingüe
Salesforce
Inglés
Sistemas de información
Bachillerato
Gestión de venta al por menor

Descripción completa del empleo

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Position Objective

The Software Support Expert I provides friendly, knowledgeable, and efficient software support, acting as a trusted client advocate. This role ensures timely issue resolution, clear communication, and a seamless experience, helping clients get the most value from our products.

Responsibilities

Process Optimization

Follow Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and internal checklists to ensure consistent software support.
Identify and report software-related process gaps or recurring issues to support continuous improvement.
Review case outcomes to ensure accuracy, consistency, and adherence to documented workflows.

Software Support & Troubleshooting

Provide knowledgeable support on software features, workflows, and functionality.
Guide clients through step-by-step software processes to resolve usage questions.
Escalate software issues beyond standard workflows when necessary.

Client Advocacy & Communication

Act as a trusted client advocate, ensuring seamless case management and timely resolution of software-related inquiries.
Educate clients on software best practices, features, and self-service resources.
Communicate clearly with clients to simplify complex software concepts.

Operational Excellence & Collaboration

Manage multiple software-related cases while maintaining service quality and responsiveness.
Document client interactions accurately in CRM and support tools (e.g., Salesforce).
Collaborate with team members to share knowledge and improve software support processes.

Skills & Knowledge

Customer Focus: Demonstrated commitment to delivering an exceptional client experience.
Technical Proficiency: Working knowledge of software, hardware, and system integrations.
Communication: Clear and professional communicator with both technical and non-technical audiences.
Problem-Solving: Strong analytical and troubleshooting skills.
Adaptability: Thrives in dynamic, fast-paced environments with evolving technology.
Organization: Skilled in multitasking and maintaining thorough documentation.
Support: Experience providing customer or technical support, preferably in SaaS or POS environments, with proven success resolving issues and managing client relationships.

Previous Experience

1 year of professional experience in customer success or related roles.
Experience in fintech or SaaS environments preferred.

Education / Professional Training

A high school diploma or GED is required.
An Associate degree in Computer Science, Information Systems, Business Management, Communications, Hospitality, or a related field is preferred.
An equivalent combination of education and experience may be considered.

Languages & Level of Proficiency

Fluent in English and Spanish (written and verbal).
Additional languages are preferred but not required.

What We Offer

Base Salary: $19,800 MXN gross per month
Performance bonus up to $3,660.00 MXN
Private health insurance
Dental insurance
All Mexican laws benefit
20-day Christmas bonus (Aguinaldo)
TotalPass membership
Professional development and career growth opportunities

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [email protected].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Postulación rápida

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