20 publicaciones de empleo destacadas de workforce en desde casa (¡Están contratando!)

BPO AI Solutions Architect
Resolv.Global —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
Lead SAP BASIS Administrator
Mitel —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Oracle
- Linux
Account Executive (EMEA) - North America
Holafly —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Experiencia en manufactura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Associate Account Executive
SS&C Technologies —Desde casa
- Tiempo completo
- Administración de personal
- Salesforce
- Inglés
Senior/Lead SAP MM Analyst
Mitel —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
Lead Application Security Engineer
Ellucian —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Desarrollo de software
- Seguro dental
- Permiso de maternidad y paternidad
GenAI Engineer
NTT DATA, Europe & LATAM, Branch in USA, Inc. —Desde casa
- Home Office (Desde casa)
- Azure
- Administración de personal
- DevOps
Postulación rápida
Systems Automation & Integration Engineer
Dropbox —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Oracle
- Informática
- Salesforce
Lead Experience Designer (Compliance, KYC, Fintech)
EQUALS TRUE —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
Postulación rápida
3d
Enterprise Account Executive
Emi Labs —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Disponible para viajar
- Programa de bienestar
Postulación rápida
Lead SAP ABAP Developer
Mitel —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- SQL
Lead Experience Designer (Pricing, Figma, AI)
EQUALS TRUE —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Sin necesidad de experiencia
- Inglés
Postulación rápida
3d
Senior QA Automation Engineer (Python | Selenium | Pytest)
3Pillar —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- DevOps
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Solutions Engineering Analyst
Placer.ai —Desde casa
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Informática
Postulación rápida
Lead Data Engineer (Azure)
3Pillar —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Inglés
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Senior Backend | Data Engineer
3Pillar —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- SQL
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
7d
Full Stack Engineer (D2C), Mexico
HomeLight —Desde casa
- Home Office (Desde casa)
- DevOps
- Inglés
- Experiencia en bases de datos
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Senior Data Engineer (Platform)
Globalli —Desde casa
- Home Office (Desde casa)
- Administración de personal
- SQL
- Python
Postulación rápida
Remote Office Manager/Recruiter
Remote Hive LLC —Desde casa
- $18,000 a $20,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
2d
Research, Monitoring & Evaluation Manager
Qualitas of Life Foundation —Desde casa
- $35,000 a $40,000 por mes
- Medio tiempo
- Home Office (Desde casa)
- Bilingüe
- Microsoft Excel
- Administración de personal
Postulación rápida
3d

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BPO AI Solutions Architect

Resolv.Global -
Desde casa

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Ingeniería de software
Salesforce
Inglés
Herramientas de automatización
HubSpot
Mejora de procesos de negocios

Descripción completa del empleo

About The Company

We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance, back-office operations, and workforce solutions to clients worldwide.

As businesses continue to explore how AI can improve performance and efficiency, we are looking for a BPO AI Solutions Architect who can help identify opportunities, solve operational challenges, and design practical AI-driven solutions that create measurable business value.

This is not a traditional software engineering role.

We are looking for someone who understands business operations, can engage directly with clients and stakeholders, and knows how to bridge the gap between operational challenges and AI-powered solutions.

About the Role

As a BPO AI Solutions Architect, you will work closely with prospects, clients, and internal teams to evaluate business processes, identify inefficiencies, and recommend AI and automation solutions that improve productivity, reduce costs, enhance customer experiences, and support business growth.

You will participate in discovery calls, operational assessments, solution design discussions, and implementation planning. The ideal candidate is equally comfortable speaking with executives, operations leaders, customer service managers, recruiting teams, and technical stakeholders.

This role combines elements of:

AI Solutions Consulting
Business Process Analysis
Operational Improvement
Solutions Engineering
AI Automation Strategy

Key Responsibilities

Participate in sales, discovery, and client consultation meetings.
Analyze operational workflows and identify opportunities for AI and automation.
Conduct process mapping and workflow assessments.
Design AI-powered solutions for customer service, collections, recruiting, workforce management, quality assurance, reporting, and back-office operations.
Develop business cases and ROI estimates for proposed solutions.
Create implementation roadmaps and project plans.
Collaborate with operations, recruiting, payroll, IT, and client success teams.
Support the implementation and adoption of AI initiatives.
Evaluate emerging AI technologies and recommend practical business applications.
Assist in developing internal and client-facing AI solutions.

Why Join Us?

Work with clients across multiple industries and global markets.
Help shape the future of AI adoption within the BPO industry.
Influence business transformation initiatives from strategy through execution.
Join a fast-growing organization focused on innovation and operational excellence.
Fully remote opportunity with global exposure.

Working Hours

This role operates within EST working hours and requires consistent overlap with the U.S.-based leadership team.

Compensation

Compensation is competitive and dependent on experience, technical background, and overall fit for the role.

Hiring Process

Our hiring process is designed to identify candidates who can combine technical capability, operational thinking, and strong communication skills.

The process includes:

Resume review and prescreen questionnaire
One-way video interview
Interview with leadership
Additional/final interview if required

Please note:

Only candidates who complete both the prescreen questionnaire and one-way video interview will be considered for progression in the hiring process.

All resumes and answers must be submitted in English to be considered for the position.

Requirements:

Preferred Experience

Experience working within BPOs, contact centers, outsourcing organizations, staffing firms, collections agencies, customer service environments, healthcare support operations, or back-office operations.
Experience in identifying and improving business processes.
Experience participating in client-facing meetings, operational assessments, or consulting engagements.
Familiarity with AI tools such as ChatGPT, Claude, Gemini, Copilot, OpenAI APIs, or similar platforms.
Experience with workflow automation tools such as Zapier, Make, n8n, Power Automate, or similar solutions.
Experience working with CRM platforms such as Zoho, HubSpot, Salesforce, or Microsoft Dynamics.
Strong understanding of operational KPIs and workforce management concepts.
Excellent communication and stakeholder management skills.
Ability to explain technical concepts to non-technical audiences.

Ideal Candidate Profile

We are looking for someone who can walk into a client meeting, quickly understand operational challenges, identify inefficiencies, and recommend practical AI and automation solutions that create measurable business value.

The ideal candidate combines operational expertise, business consulting skills, process improvement experience, and AI knowledge into a single skill set.

Success Measures

Success in this role will be measured by:

AI opportunities identified and implemented
Operational efficiencies achieved
Cost savings generated
Client satisfaction and retention
Internal process improvements delivered
Revenue generated through AI consulting and solution design
Successful deployment and adoption of AI initiatives

Postulación rápida

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workforce empleos en desde casa

BPO AI Solutions Architect

Lead SAP BASIS Administrator

Account Executive (EMEA) - North America

Associate Account Executive

Senior/Lead SAP MM Analyst

Lead Application Security Engineer

GenAI Engineer

Systems Automation & Integration Engineer

Lead Experience Designer (Compliance, KYC, Fintech)

Enterprise Account Executive

Lead SAP ABAP Developer

Lead Experience Designer (Pricing, Figma, AI)

Senior QA Automation Engineer (Python | Selenium | Pytest)

Solutions Engineering Analyst

Lead Data Engineer (Azure)

Senior Backend | Data Engineer

Full Stack Engineer (D2C), Mexico

Senior Data Engineer (Platform)

Remote Office Manager/Recruiter

Research, Monitoring & Evaluation Manager

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