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Field Engineer - Tires

Continental -
Querétaro, Qro.

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Información del empleo

Cualificaciones

Microsoft Powerpoint
Bing Ads
Microsoft Excel
Administración de personal
SAP
Análisis de datos
Licenciatura
Mejora continua

Descripción completa del empleo

Your tasks

The Field Engineer is responsible for driving technical field performance and customer value creation by analyzing fleet operations, optimizing tire usage, and delivering actionable insights. This role acts as a technical consultant between customers (fleets) and Continental, ensuring performance improvement, cost optimization, and customer satisfaction through data-driven decisions.

Key Responsibilities

1. Fleet Analysis & Profiling

Collect, analyze, and update fleet data to build and maintain accurate Fleet Profiles
Identify operational needs, consumption patterns, mileage, and improvement opportunities
Maintain and update fleet information in internal tools and databases

2. Field Inspections & Technical Analysis

Conduct on-site tire inspections and performance evaluations (PPMo program)
Analyze cost per kilometer, projected mileage, and product performance versus competitors
Perform scrap analysis to identify failure causes and improvement actions

3. Operational Optimization

Evaluate fleet operations including load, pressure, application, and usage conditions
Identify gaps in maintenance practices and recommend improvements
Provide technical recommendations to maximize tire life and operational efficiency

4. Customer Consulting & Technical Support

Act as a technical advisor to fleets and distributors
Provide guidance on product portfolio, application, benchmarking, and performance
Deliver trainings and support customer development initiatives

5. Warranty & Issue Resolution

Manage and follow up warranty claims
Ensure proper application of warranty policies and resolution of customer issues
Maintain strong follow-up and communication with stakeholders

6. Action Plans & Value Generation

Develop and implement action plans to improve fleet performance and reduce costs
Present results and value propositions to decision-makers
Demonstrate the impact and value of Continental products through data-driven insights

7. Relationship Management & Follow-up

Act as the main link between fleets, distributors, and internal teams
Monitor performance, track improvements, and ensure continuous follow-up
Build long-term relationships with customers based on trust and results

8. Systems & Reporting

Use tools such as SAP, Excel, and internal platforms for tracking and reporting
Ensure proper documentation of visits, activities, and results
Monitor KPIs and contribute to business analytics

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Your profile

Education & Experience

Bachelor’s degree in Engineering, Automotive, or Technical Career
English level: Intermediate.
Available to travel
Relevant field experience in technical service, fleet management, or similar
Experience working with customers and managing technical relationships

Technical Skills

Strong technical knowledge of tires and field inspection practices (desired)
Data analysis and interpretation skills
Proficiency in Excel and PowerPoint
Knowledge of SAP and operational systems
Understanding of product application, benchmarking, and performance analysis (desired)

Core Competencies

Analytical thinking and problem-solving
Customer orientation and consulting mindset
Effective communication and influencing skills
Planning and organization
Ability to work independently in field environments
Continuous improvement mindset

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Our offer

En Continental estamos comprometidos con la construcción de un ecosistema incluyente y libre de discriminación en México, estos principios se encuentran asentados en nuestra filosofía y cultura corporativa. Por lo cual, queda totalmente prohibido solicitar prueba de embarazo o VIH comparte de nuestros procesos de selección.

Ready to drive with Continental? Take the first step and fill in the online application.

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About us

Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2022, Continental generó ventas por 39 400 millones de euros y actualmente emplea a unas 200 000 personas en 57 países y mercados.

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Keyfacts

Job ID
REF97298V

Field of work
Engineering

Location
Santiago de Querétaro

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Leadership level
Leading Self

Job flexibility
Hybrid Job

Contact
Azael Terrones

Legal Entity
Continental Tire de México, S. de R.L. de C.V.

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