At Ford, we made history, and now we work to transform the future of mobility for our customers, our communities, and our families. By joining us, you will build what matters and drive progress with heart, developing tangible innovations you will see on the road every day that help people move freely and pursue their dreams. Here, you can build more than vehicles; you will grow in ways that count, supported by a global family and a culture built on passion, capability, community, and trust.
Why Join Ford of Mexico?
Celebrating over 100 years of legacy in Mexico, we are more than just a business we are a vibrant, collaborative community of over 14,000 innovators shaping the global future of transportation. At Ford, we build what matters, grow where it counts, and drive progress with heart. Whether you are collaborating at our state-of-the-art Global Technology and Business Center (GTBC) or manufacturing iconic, award-winning vehicles in our world-class plants, you will find a culture evolving together, built on trust, passion, and shared purpose. Here, your work moves people forward, and your growth is personal. Join us, and let’s build what’s next together.
In this position...
Ford U.S. Payroll is seeking a detail-oriented and customer-focused payroll analyst to work at the Payroll Service Center based in Ford Mexico. Clear communication, strong focus on employee experience, and maintaining the privacy of sensitive financial and personal information are critical requirements.
Working within the Service Center environment, the analyst will handle high-volume data processing, collaborate with work partners in the resolution of complex pay discrepancies, and/or serve as a primary contact for employee payroll-related inquiries.
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Customer service: responding to payroll inquiries, resolving discrepancies, and assisting employees with payroll-related issues regarding paychecks, benefits, and deductions in a timely and effective manner.
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Data analysis: deep dive and provide analysis when needed for effective resolution of inquiries
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Collaboration: work with other functional skill teams to investigate and resolve payroll-related issues in a timely and effective manner (e.g., pay, pay slip, time-absence, W2s, direct deposits, others).
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Metrics reports: prepare and deliver daily, weekly, monthly operational metric reports to measure performance and quality of data or services.
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Education: Bachelor's degree in Accounting, Finance, Business, Administration, Management, or other relevant studies, with knowledge of basic accounting principles and understanding of financial data.
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Communication: Excellent communication skills in English (both oral and written), with the ability to clearly explain payroll transactions or processes to employees and collaborate with HR/other functional teams.
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Customer Oriented: Experience handling employee payroll-related matters using CRM (Customer Relationship Management) tools.
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Analytical: Good analytical skills with strong attention to detail.
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Time Management: Ability to thrive in a deadline-driven environment.
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Confidentiality: Ability to handle sensitive financial and personal employee information.
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Software Proficiency: Experience with Microsoft tools and other HRIS or payroll software.
Ford of Mexico is committed to being an equal opportunity employer. We believe that a diverse and inclusive workplace is essential to our success. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, pregnancy, veteran status, or disability status.
Our focus is to build the best team. If you think you can bring value to Ford, love to collaborate, prioritize and aim to deliver excellence in everything you do, we encourage you to apply! #LI-JRA
